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Very friendly and accommodating staff, great location, rooms are immaculate. Internet was bad as advertised by previous reviewers. It didn't bother since I was on vacation and didn't want to use the internet but it should be a pretty easy fix. If I was there for business it would be a problem
Loved the location and the pool and the pool bar/ restaurant! The servers at Aqua were fantastic ..friendly and attentive. Will definitely go back
Accommodating consistency, excellent architecture, beautiful ocean view, great hospitality from all staff members, good kitchen and drink menu to choose from, private setting, and a very nice overall stay without any unresolved issues to complete a worth while vacation. All inclusive option offered would definitely make this marvelous resort & spa a more attractive vacation package.
However the beach,swimming pools, nightly entertainment and the restaurant on the Marina Reef side were the best We had a king size bed however, the mattress cover, sheets, blankets and pillows were sized for a standard size bed. As a results we were uncomfortable and did not sleep well. Also in the bathroom we were notified not to drink water from the faucet. For the first day check-in they provided 2 bottles of water for use. However unknown to us we were expected to provide (buy)for all following days water to use. The balcony sliding glass door was almost impossible to secure.
Princesse, sweet dog! Terribly rude, inconsiderate, group of college-aged students from Norway. With loud obnoxious blaring music, drinking parties lasting till 3 A.M., excessively noisy disturbances next to poolside lasting until 6 A.M.,etc. The security guard was observed unlocking a refrigerator next to a commons area near poolside and actually serving these noisy party animals after midnight! After tolerating the excessive late night parties for three nights, we expressed our need for some sleep and quiet to the manager.......to absolutely no avail! The Hummingbird does not have a full time or resident manager on the premises. Consequently, no one, including the night security man does anything to control the excessive noise, loud partying, and other nightly disturbances. On our last night's stay, this group once again held the rest of the guest hostage to their excessive noise by ripping up white bed sheets and holding a wild, music blaring, "Toga" party! Finally, at 10:15, the security guy ( who was probably aware by this time some attempt should be made to quell the noise level ) told them to hold it down. After moving their party upstairs, several came back down to poolside about 3:30 A.M., and proceeded to talk loud and noisily till nearly 5!
It was bright and very clean, very nice staff. Air conditioner The kitchen was not stocked, no pots, no coffeemaker, no real utensils, didn't really have a hot water, noisy frogs @ night
The hotel was super close to the beach but far enough away to be quiet, its own separate oasis. The bungalows are incredibly comfortable and perfect for two or three people. There was no hot water! I took tepid showers in the late morning, but the water was freezing cold in the early morning.
Nothing, I did not stay there, I moved to another hotel. What a dump. I didn't like anything about this so called hotel.
location, friendly and accommodating staff The room was not worth the amount charged/paid at all. The pool was cloudy. The room was extremely hot and stuffy