Rooms Make yourself at home in one of the 190 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have slippers and hair dryers. Conveniences include phones, as well as safes and electric kettles. Amenities This hotel offers designated smoking areas. Business}, Other Amenities Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite. Property Location With a stay at Johzankei Hotel in Sapporo, you'll be 0.5 mi (0.8 km) from Jozankei Hot Spring and 12.3 mi (19.8 km) from Kokusai Ski Resort. This hotel is 12.6 mi (20.3 km) from Makomanai Sekisui Heim Ice Arena and 13.4 mi (21.6 km) from Sapporomoiwayama Ski Area. Dining You can enjoy a meal at the restaurant serving the guests of Johzankei Hotel, or stop in at the grocery/convenience store. Mandatory Charges You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. Check-In Checkin starts at 3:00 PM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures