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The view from the wraparound suite was awesone!
Room was spacious and clean
Pools seem small
I travel to Vegas semi-often and never stay at the same hotel/casino twice. This was the first time I've stayed here 2 times in a row. I love balconies in the rooms. We've stayed on the 50th floors before and the view is outstanding. It's nice to be able to hang out on your balcony and be out in the open rather than just staring out a window like most places on the strip. The casino is really cool. The décor is fabulous and the restaurant selection is pretty good in the lower floor mall.
Only a few minor maintenance issues. The one sink in the master bathroom was clogged. A light fixture was broken at the stem. There was no laundry bag or list of laundry prices in any of the closets. There was no price list for the extras in the room. EG:Liquor, snacks etc. Other than that. The rooms are beautiful and I still enjoy staying there.
The pool. The food. The drinks. The casino waitresses. 50% of the pitt bosses. The pinball slot machine. The lobby decor. Short taxi lines. Identity club desk staff.
Almost everything about the rooms. They were dirty, smelled like wet dog, and dull. The sheets and towels were dirty and the tub looked like it hadn't been washed in weeks. Because it's pet friendly, the carpets and furniture look warn out and unappealing. Other bads....not enough black jack tables and the other 50% of the pitt bosses.
The place is plush, clean and has a great location. The bathroom was above average, room service was also good and its across the street from Walgreen's. Nice art and decor.
Customer service is around a two star hotel. Staff isn't very friendly and prices are above average.
Great surroundings, beautiful decor, awesome restaurants, spacious rooms, very cool balconies, extremely nice staff.
Pools were a bit smaller so they can get crowded, but that also makes for a fun environment if you like that. Also, two different pools catering to different moods.
I tipped at the spa and didn't realize they tip themselves hate when they tip themselves