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Have to pay extra for parking
the size of the rooms,the proximity to entertainment and outside cafe terraces. Most of all the genuinely friendly and helpful staff.
The room was spacious, and bright. The kitchenet is a plus. The breakfast was good.
Vicinity to shopping
Loud fridge made it difficult to sleep and additional cost to park car
love the size of the rooms
Great location. Beautiful clean room. Was able to extend check-out for an hour, which was great because I was very late getting in. Very friendly staff, including the cleaning staff on Friday.
The parking lot was a bit tricky to manoeuvre around because of all the snow, but it's been a crazy winter. I really have no complaints, loved the place and would gladly stay there again and recommend it.
Spacious room, great breakfast, very clean premises, excellent location.
Bed wasn't overly comfortable.
Loved the location, layout, kitchenette.
The bed. It wasn't firm enough and only had small square pillows instead of a standard pillow.
The room was very spacious and the breakfast was excellant.
I was told upon check in that my visa was declined to cover damage deposit, had to use my debit. I contacted visa and was told there was absolutely no issue with my card. On check out still told that it was my problem not there system. Very frustrated.
Love this hotel! Would live there if I could. Bed was so comfy.
Cleaness and location
The rooms are large and have a very nice kitchen facility
They were listed as pet friendly but added an additional $75 fee for the pet. Of course I had already paid priceline for the room so I had to pay the additional fee.
Great location! Nice room inside.
Some peple on the front desk is not nice! Unwillingness to give me a double beds room, even they still some.
I have been to many, many Residence Inn's and although this one is very nicely designed, the housecleaning staff is by far the worst I have experienced. On BOTH of my last 2 visits, I found hair in the bathtub upon check-in. And this was even after complaining about it hte first time. A number of other cleanliness issues as well. I hope they resolve that issue because its a nice hotel in a nice location and this is something clearly addressable.