TownePlace Suites by Marriott Albany University Area

Positiv: Everything! We've forced to stay somewhere else for a while, and we're miserable because we're not home anymore, not being at our Townplace! We miss the staff, the room, and most of all the comfort we always felt. We cant wait to get back, hopefully ASAP!

Negativ: Nope! Never a single complaint! We've been staying at this Townplace Suites for over a month now, and we have never once had a single complaint -- quite the opposite, each and every stay! We absolutely hate to have to leave!

Positiv: Excellent as always! Top notch staff, clean and comfortable rooms with all the amenities, and 5+ stars for the breakfast cook, as well as for Hotel employees and new manager! They always go the extra mile to make you feel at home!

Negativ: Nope! Not a single complaint!

Positiv: They make you feel appreciated even when you're not staying there. I had to stop by to pick something up, and they greeted me by name and told me they hated that we had to be somewhere else.  - it's like being with friends!

Negativ: We only disliked that we were forced to stay somewhere else for a little while. We feel so much less at home and comfortable staying anywhere else.

Positiv: Everything as always! The staff feels more like family (Hotel Employee are awesome, and SO good at what they do!) and It feels like we're home when we stay there. This place should be at *least* 3 if not 4 stars!

Negativ: Not a thing!

Positiv: Clean, great customer service, great breakfast, large rooms.

Negativ: Only thing I found a little disconcerting was a musty smell in the room and the hallway.