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The room was very big and comfortable with a very nice view. The food is very bad, all the days it was the same menu and with no variety. On Saturdays and Sundays it was a little bit better. The restaurant is very noisy. The beach is not as nice as we had supposed and it is not very clean. There is not practically any entartainemnt in the evenings and they are really boring.
Staff were quite ready to assist in every way, and the recreation team was an excellent one. The food, although good looking and in a good variety, did not taste up to expectations.
You don't have to worry about where you're going to eat and it was not to croud. Not many options for adults.
Food and swimming pool The decor and entertainment.
Consistent good choice of good quality buffets,fresh friut available with all meals.Fussy children always found something they liked (including pasta choice most meals).Pleasantly surprised to find drinks (soft drinks,beer and wine ) included.Daily activities organised including Eco walks,Dance class,Boat trip (at extra cost). Hotel staff friendly. Local shops on hotel site were reasonably priced (not usual rip off as 5 star resort and you have no alternative but to buy there.) Advised by reception staff and on site travel agent that only way to get into town(Angra ) was by private taxi (costing 50 Reals one way). Untrue- regular bus service,used also by hotel employees,stops just outside front gate of resort ( cost 1.80 reals one way). Approximately 20 mins into town,otherwise not much to do at resort if weather wet,as we had for most of our time.
The location is great, the hotel is very beautifil and it felt like I was in paradise for few days, night intertainment, the pool and huge and very nice, the water bar by the pool is terrfic. I would definitely recomment this total to anyone. It is a must if you want to spend few days in Angra.
The beach and the natural environment. The food. Facilities and service are not 5 star as advertised.
Great location by the sea, rooms were quiet comfortable and the food in the restaurant was delicious
Buchung lag bei Anreise nicht vor. Preis war ein anderer als von Ihnen bestätigt. 570 statt 540 Real.
Garnichts hat uns gefallen Das Guest House Frade entspricht in keinster Weise den angegebenen Luxus, das Zimmer was mit Luxus Suite angeboten wurde entspricht maximal 2 - 3 Sterne. Wir waren eigentlich der Meinung das wir das Hotel Frade gebucht hatten, aber dann mussten wir feststellen das wir durch die falsch gezeigten Internetseiten im Guesthouse waren. Wir blieben nur 11 Stunden in dem Guest House und wollten unsere Geld zurück für die 2 Nacht, leider weigerte sich das Guest House das Geld zurück zu zahlen. Wir führen jetzt einen Prozess gegen das Guest House. Das Guest House Frade ist absolut Kundenunfreundlich.
The place is very friendly with nice river in front. The quietly environment with a nearby forest make it great place to relax. The offered outdoor activities fulfill my expectations for the place.
The room was very clean and had plenty of space. The bathroom was beautifully done and was comfortable by even American standards. The wifi was close to non-existant and didn't have enough bandwidth for us to use any of our devices.