The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Alicia unsere persönlichen Concierge war Grade A.

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Perfect suite at a perfect hotel resort & Beach!!

The Front Desk staff was not too accommodating with late check outs, but that really wasn't a major problem. We understand the high demand to stay at this resort, but we were hoping to get some flexibility with a late check out. Overall perfect stay.

Great location

The timeshare presentation

room facility excellent swimming pool location, outdoor shopping plaza across the Hotel kind staff

nothing dislike

Beautiful property. Studio kitchen is well equipped. Wonderful to have a washer and dryer. 3 blocks to a supermarket and can walk to several restaurants. Loved everything about this place and would definitely stay here again. Highly recommended.

Beautiful Resort with exceptional rooms! Very clean , spacious and accommodating for single travelers and families! I highly recommend this hotel and would definitely stay here again!q

Hotel employee at the pool tide us up with towels when we arrived and service throughout our stay at the pool or beach. Hotel employee was my massage therapist and the peace of mind massage was wonderful . The spa area was all very relaxing

The massage people were also outside by pool and beach and anytime we walked by we were asked if we wanted a message.

The location was amazing. The hotel was beautiful, absolutely beautiful.

Maid service didn’t arrive until late afternoon, and left the door opened.

Amazing! Facilities, right on the beach, swim up pool bar with the most beautiful staff. Highly recommend if staying in Cancun!

Their approach to further advertise the Westin. We picked this hotel for positive reasons, but we felt advertising was pushed a little to hard (i.e. we stayed 3 nights and were pressured into doing a tour of the whole resort. With such a short stay, we weren’t happy about being guilt tripped into spending a few hours looking at the kitchens)

Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.

TIME SHARE WARNING! After we checked in my wife asked about spa treatments and was sent to the concierge desk. An employee made a hard pitch for going to a time share presentation in exchange for spa services. Not the way to start a vacation