Hôtel & Spa Le Splendid

The hotel in beautiful with a lovely art nouveauté lobby and a great Spa, in the heart of the town.

Because the day of our arrival, was the day after the “fetes de Dax” the staff was very tired which seemed an excuse for everything. The reception seemed understaffed, or at least unwilling to help . The restaurant was closed, just like almost all other restaurants in town. We were not previously informed, there was no alternative (a sandwich would have done). The waiter told the woman at the table next to us that she should just finish the peanuts if she was so hungry. If it wouldn’t have been for the man in the street we asked and who after some calls walked us to one of the few restaurants that was open that night, we wouldn’t have eaten at all. Unworthy for a hotel of this statue to not take care of your clients.

Friendly and very accommodating staff at the check in desk. Wonderful breakfast buffet in the beautiful restaurant. Beautiful city location for enjoying the Thermes (water therapy) and shopping in little streets. Wheelchair accessible hotel with large rooms but tiny elevators. Wheelchair entrance not clearly indicated.

No private parking but paid city parking next to the hotel. Very limited pool hours for children under 15. No parking in the city center during the week long Féria de Dax, the yearly cultural city celebration in August around August 15.