Negativ:: Tub took a long time to drain and the AC unit was loud, elevators were hot
Positiv:: The first everyone was very nice and helpful after that, little less nice the breakfast buffet was not the greatest biscuit hard as rocks. The cost was little high I feel since we were there for an event I think there should have been some better discount
no complimentary breakfast, poor maintenance and upkeep
Negativ:: the value for the price
I think eventually it will be a great place but has far to go
Positiv:: the common areas were much nicer than the rooms
Negativ:: We bought 2 rooms one had been renovated and one wasn't
Apparently there is a newer section to the facility, but I was booked into a room in the older part. The hotel overall is nice, but my room was not.
Positiv:: Friendly front desk staff.
Negativ:: The bed was uncomfortable as I could feel the springs. Only one electrical outlet available. It was detached from the lamp and just hanging by a wire. The bathroom was really dated. I've stayed in much nicer rooms for the same price.
Negativ:: overpriced, no choice of beds unless you pay additional 15 bucks a day. No fridge unless you pay another 15 bucks a day
Located out of the way, west of Decatur (but still only about 10 minutes out of town), this is not a bad place, it has a decent pool/spa/workout room, a couple of in-house restaurants, and apparently nice event space. The rooms show their age, the TVs are still the old boxy tube models and not all the channels work, but for the price and location, what do you expect? Overall, a good experience and a place I will likely stay again.
Positiv:: Nice pool, a few good restaurants, overall a good value and probably a pretty good hotel by Decatur, IL standards.
Negativ:: It's not bad, but it is a bit dated; still has old tube TVs, aging AC/heat window units. Nothing bad, just old.
Good hotel... More for business travelers but it would be okay for kids.
Positiv:: The lobby and other areas were very nice. It is a conference center so it is very big and there is quite a bit of walking from one end to the other.
Negativ:: The hotel could use a few updates. Our bathroom door was old and stuck hard a few times but the bathroom itself was fixed up nicely.
Positiv:: Close to the highway
Negativ:: The room looked like it was from the 70's. NOT MODERN AT ALL DONT LET THE LOBBY FOOL YOU
Breakfast was free, but not very good. It's located a long ways from anything else.
Positiv:: Was not crowded.
Negativ:: Room had a bad odor. Needs remodeling.
Positiv:: No comment
Negativ:: Room was advertized as 1 king bed and 2 queen beds. Upon arrival we were told this type of room was not available and we ended up paying over $80 extra so we could have 2 queen and a roll a way that was very uncomfortable. View this as false advertizing
Positiv:: The free breakfast was really good,...waffles, bacon, eggs, biscuits and gravy, potatoes, etc. the room was comfortable but could use some updating. Clean and tidy. A lot of outside doors for convenience since it is a large property
Negativ:: The tv wasn't programmed correctly. And I could smell the chlorine from the pool down the hallway. Kind of out of the way from all other things in Decatur.
Positiv:: The staff was very courteous & helpful. The room was very comfortable, especially the roll away cot.
Negativ:: The pool didn't appear to be clean & half the equipment in the exercise room was broken.
Positiv:: was nice clean and friendly staff!!!!!!!!!!!!!!!!!!!!!!!!
Positiv:: Okay price for a city with notoriously expensive hotel rooms and a high bed tax. Clean. Helpful staff. Okay hot breakfast included.
Negativ:: Obviously renovated (built around 2001) but the drywall work is often amateurish and some furniture is a bit battered. Location not too bad because Decatur is relatively compact, but still a bit out of the way.
Positiv:: quick check in, quiet room
Negativ:: housekeeping did not adequately clean under back of toilet lid - hair and spot visible.
Negativ:: Everything in the rooms & hallways was a bit beaten up. (The lobby was in better shape). Cheap soap & particularly shampoo.
Positiv:: It's proximity.
Negativ:: The towels were dirty, the tub was dirty when I checked in. The bed was the most uncomfortable and low-quality I'd ever encountered. The carpets were worn and stains were on the furniture in the room.
Positiv:: Breakfast was old and dried up by 730!!! Front desk morning staff rude. Night staff was good though. Pool out of service. Shouldn't be charging full prices when all of your amenities aren't available!!
Negativ:: Privacy was good.
Negativ:: Rooms tired and shabby. Not as clean as it should have been.
Positiv:: The location
Negativ:: Everything was good.
Positiv:: The location was great. The employees were polite.
Negativ:: The door to our room stuck and was hard to open from the inside. Had to jiggle the toilet handle to stop it from running.
Positiv:: Check in was quick - everything was ready, the clerk was friendly. It was one of my best experiences ever.
Negativ:: There were two live bugs which we saw in our room. The second was a cockroach. The curtains were very dirty with questionable items on them and the windowsill had dead bugs and dirt. Very low quality. The pool was closed part of the time.
Positiv:: This Hotel was dirty and dated. The Hot Tub was broken. The Room Keys didn't work. Subfloor shifted when you walked on it. Wallpaper seams separating.
Positiv:: The staff was very helpful and the hotel was located I the outskirts of town in a nice and quiet area
Positiv:: It was close to the event I was attending
Negativ:: The smell in the lobby.
Negativ:: It was dirty: There was a straight pen, a bear bottle cap and a prescription pill of some sort on the floor. My daughter needed a bath but I didn't dare give her one in that tub! There was black gunk all around the drain. The heater/ AC unit was LOUD!
Positiv:: Location, clean room
Positiv:: Great place for value, room was 10x better then expected. And we got a smoking room and it didn't smell like a smoking room. Very clean. Good shower. Beds are decent. WiFi worked great. Desk people very nice.
Negativ:: Breakfast is very limited, but at that price at least they had one.
Positiv:: roomsize and having NEW fridge and microwave.
Negativ:: Hearing person above me pacing the floor at 5:00AM.
Negativ:: checking out a day early their staff wasn't considerate and called police when I was trying to get a credit for the one day I was due.
Positiv:: It was clean and quiet and a good value. Check in was quick and easy and the gentleman at the desk was nice.
Positiv:: Very clean and good smelling rooms. Breakfast was awesome staff was very friendly.
Negativ:: Brought my grandchildren...any suggestion to the place needs area for children...park possibly?
Positiv:: plain and simple it was a place to crash. live in peoria and had work in decatur. I was looking for the cheapest place i could stay & not have to drive home at 11pm and get up and drive back at 6am. outdated but it served it's purpose
Negativ:: found it wierd they say on webise they have fridge and micro, but kind of tough to chill something in a fridge that's unplugged.
Positiv:: The staff was friendly and there was amazing water pressure
Negativ:: It was dirty.
Positiv:: For the price this what I was looking for no complain nice staff good people I will stay again again
Negativ:: I wish it had pool
Location seemed a bit sketchy. Old furniture was piled up just off the parking area. It is a bit tricky finding a way into the hotel as it is located between two one way streets and shares entrances/exits with other buisnesses.
Positiv:: Price and Wi-fi
Negativ:: Room was very dated and in dire need of renovation. Popcorn ceiling had cob webs, paint was peeling, shoddy repairs, no alarm clock.