Negativ:: Better markings to find the hotel from the highway. Without GOS it's hard to miss the small signs.
Negativ:: The hotel itself is quite good.However,the latest stay was quite unpleasant due to loud noise from the room next to me. No noise after 11 pm policy does not work between 8 to 11 pm. I may consider to stay at other places next time.
Positiv:: Proximity to airport and easy check-in/check-out.
Positiv:: The pool hours were good but the water was cold. Completely unreasonable rates for the service and the room. I've paid less for executive suites with jacuzzis than the pitiful room we had.
Negativ:: Completely rude and unhelpful staff, I will never stay there again. I always stay at the Holiday Inn but after my experience there this weekend I will never waste another cent at a Holiday Inn ever again!
Positiv:: Booked this hotel because we were traveling with kids and our dog. Staff were excellent, breakfast was great with lots of options. The pool and waterslide were definitely a bonus on the days when the wind closed Marble Mountain.
Negativ:: a few VERY minor issues; Pool was freezing and the hot tub was super hot (you couldn't be in either for longer then 10 min). Also on the weekend it was fully booked and sound carries, lots of heavy feet and loud kids. Food options near by are limited.
Positiv:: Very spacious room.
Negativ:: High noise level (from other rooms and from the highway). Drab decor, totally lacking character or charm.
Positiv:: Warm, friendly staff, comfortable quiet room, help yourself to breakfast to go!
The hotel is about an hour from Gros Morne National Park. It makes for an easy hotel base for exploring the park. There isn't much dining in Deer Lake, but the hotel is within walking distance to some chain restaurants next to the Trans Canada Highway. There is a sidewalk to Tim Hortons.
Positiv:: The hotel was built in 2012 so everything is still very new. There is a sidewalk along the street that takes you to the beach at Deer Lake, it is about a 5 minute walk.
Overall, my stay at this hotel was excellent. The complimentary hot breakfast was perfect and had a great selection. The staff were very kind and helpful and did not hesitate to offer assistance in any way. In the room I had stayed in there was a guide that have guests a list of emergency numbers and points of interest in the area which I thought was a great touch. I would recommend this hotel to anyone looking to stay in the area!
Positiv:: The staff was very friendly, polite and helpful. I was given ample notice from the hotel when they notified customers that some parts of the hotel would be under construction and the fact that they went so far as to make a personal phone call was great.
Negativ:: The television guides provided in the rooms need to be reviewed/updated because a few things on them were not accurate (accessible/non accessible channels)
This hotel is brand new, and if they keep te staff motivation up and all have great attitudes with everyone doing their job I can't see why this hotel wouldn't be getting a 5 star rating with everyone doing a survey.
Positiv:: I LOVED this hotel, very organized, useful public spaces was amazing, offered breakfast, even a large dining room, fireplaces, etc.
Negativ:: The only thing I didn't like was the design of the shower, it seems the floor of the shower or the splash guard should be a little higher, it seems that water goes above the guard and goes on the floor over to a corner..
A very good job was very pleased with this hotel
Positiv:: The beds were great very comfortable
Everything was great. The staff was very helpful. The breakfast was good. The hotel was clean and quiet.
Positiv:: The fact it had complimentary coffee and tea and breakfast so early in the morning
Negativ:: No pool the kids would of liked a swim
Again the staff was the absolute highlight of our visit. The rooms were great, as they had been recently redone and they were very clean and I loved the fact that they had a Keurig in every room. As a coffee lover and decaf drinker it was very convenient and very happily enjoyed to have the decaf coffee available in the room. I think more hotels should have this available for their customers. Having the 24 hour restaurant across the street came in so handy when our flight was delayed and we didn't arrive in Deer Lake until 3 am and we were very grateful to be able to order some food when we arrived.
Positiv:: The rooms were all newly renovated,very clean and the staff was very helpful. None of us traveling together had ever been to Newfoundland before and we were made to feel right and home and found help in the staff whenever we needed it.
we chose this location because we arrive very late in night, and did not want to drive on the dark highway with possible moose along road. 5 mins away from airport. We also leave in the wee hours of the morning to go back to the airport. this will have been our 3rd visit here and we enjoy it very much. Would recommend to all who want a good night sleep on a comfortable bed.
Positiv:: close to the airport. very clean and well maintained.apparently recently renovated. very comfortable beds.