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Great family place for kids. Water park staff friendly and front desk friendly. Tony Roma's restaurant is a great place to eat. Housekeeping does not come around early enough. We had left for morning 9am got back 300pm and room was dirty. Housekeeping knocked and wanted to clean and one of my kids had just started to nap. They asked if I just wanted new towels etc. In fairness they did comeback later to clean and did a nice job but why so late? The water park needs updating its fun but rust on some of the equipment. Pool floor in kiddie pool is coming up. I felt it needed work. They need a real coffee shop on campus.
Very friendly greeter at the door. Lots of information and suggestions.
Had a great deal on the room after booking short notice. Location was great, right in the river with walking trail in front. Restaurant was great place for dinner, beautiful patio. Waterpark needs an update and not worth the extra $20. Our bathroom was also not clean. The floor was dirty and the cleaning staff left behind a dirty rag.
Mochte alles inklusive Geschichte und Lage! Etwas Lärm von der Straße am Freitag Abend
Sehr freundliches Personal, wunderschöner Weihnachtsdekoration, schönes Zimmer. Wir hatten eine tolle Zeit. Die Geräte könnte besser sein. Der Strom am Crosstrainer funktionierte nicht.
What I liked: -Staff was friendly, but not too friendly, and very professional. -The hotel itself was great, clean, and pool was pretty sweet. What I didn't like: -Fitness room was neglected. I found empty water cups on the treadmills. They had a Culligan water dispenser so I grab a cup and push the nozzle, and like three drops come out and its empty. So I went to front desk snack bar and bought a bottle of water. Staff only then, after realizing it was empty, replaced the water jug in the dispenser right in front of me. Rude. -Also the multi-purpose strength machine needs to be greased up. The central pulley is used on all the stations and has like 3 feet of travel. Well the first foot of travel is fine, then after that the pulleys drag on rust and stop: so instead of the pulleys rolling with the cable like they are supposed to, the cable drags along a stuck pulley - rendering any exercise useless because you essentially only get 6 inches of motion.
Staff friendly and accommodating. Housekeeping is poor. We stayed for a week and room was barely touched with the exception of replacing towels beds were barely made and room was never vacuumed.
Clean, attractive, comfortable, quiet facilities. Professional front desk staff. Decent food for breakfast. The first night we stayed, the elevator broke down twice. The first time, it left me stranded on the first floor. The second time, they didn't even bother to put a sign on the 3rd floor elevator door, so I waited an extremely long time to go down. Surprisingly, there is only one elevator for the entire building. Maybe they should update the controls. Also, the free desktop computers in the lobby use a very outdated Internet Explorer, and kept crashing. That should be updated also.
The location was very convenient. Room had dead bugs on window ledge and more live bugs in room so we switched rooms and later saw bugs in hallway . Staff apologized but were insincere about the issue.
Rooms were disgusting especially bathtub. Stains on curtain. Restaurant food was gross and burgers not cooked. Smell of oil burned my eyes in the restaurant.
It was quiet, convenient and close to the activities we wanted to do and see. THANK YOU!!!! NOTHING! Thank you!
Mini fridge and microwave There were odd stains on the chairs.
Got to park just outside room. Outside entrance Decor was old, beds uncomfortable. Plumbing difficult to operate.
Section of the carpet in our room had standing water on it.
ya get what ya pay for breakfest sucked
The staff were great, the rooms were very clean and we'll kept, all in historic downtown dubuque. A very enjoyable experience even though it was bussiness.
Hotel was clean and in a nice location downtown Many things in the room weren't working -- phone couldn't call out or down to front desk, fridge didn't cool properly, linens closest was locked shut, etc.
Great room for a great price. Staff was friendly and helpful. Beefstro bar and grill was great!
The hotels proximity to everything is fantastic. We were able to walk everywhere. The bed was very comfortable and the provided breakfast was very good. This is a great place to stay if you are looking for something a little different with some history. We stayed over a weekend, so parking was not an issue. There's a large public lot next to the hotel that is free during the weekends. However, if you stay during the week, parking may be an issue. You would likely have to feed meters constantly to park close to the hotel. It has, likely original, single paned windows. We were woken up by garbage collections Saturday morning ~5am. We didn't spend a lot of time in the room, but if you do, noise may be a concern.
Robert, the owner, and inn keeper, was the upmost gentleman, and really catered to my daughter, and I. Service was wonderful, and the French breakfast was delicious! Nothing
Location was close to everything we could have wanted to do. Wish we had more time to explore. The rooms were nice and the Innkeeper was very friendly. Plenty of space in the 2 rooms we had. Some rooms needed a little work but the building is VERY old and one person can only do so much at a time. There was nothing that hindered our stay just some aesthetic things that might bother picky people. :)
Everything! !! And the man that works there was phenomenal. ... Parking was unclear
Beautiful inside & out. Extremely nice staff. Great homemade breakfast.
I almost fell three times standing in the bath tub. The tub has sides that narrows the inside standing area. I would recommend a safety bar. Operating the window A/C was a hassle. No directions and lots of buttons not readily identified. The unit was also placed in the far corner of the room next to where the closet rack is located to hang clothes... thus reducing air flow to the room when clothes are hung up.
Beds are very comfortable, the rooms were clean, I would stay again!
The TV was nice I woke up and my right arm was entirely covered in bug bites.
The staff was helpful and courteous. The bath tub looked like it hadn't been scrubbed in several weeks. Kinda gross.
The recliner No indoor pool
The room was very clean - had a nice size frig and microwave and a nice pool although the hot tub was closed. They allow animals at the hotel and since it was holiday travel for Thanksgiving, many dog owners were staying at the hotel. The dogs were barking throughout the night. Breakfast was nothing really to rave about. Overall good for the money and good location to Sundown Mountain which was our destination.
Nice location in a quiet neighborhood. The place was a bit run down and the entryway was in need of repairs. Also, we never saw any owner/staff member. It was self-serve all the way!
I liked the privacy. The breakfast was below expectations. The toilet room was also very small.
My husband and I traveled from Ohio. We were really tired it was perfect for a relaxing night!
Nothing except for the staff at the desk were polite and efficient Lower level room was damp and musty. Ceiling leaked during rain. AC control knobs broken & shafts wouldn't move. No cold water at sink. Bad beds - sheets seemed clean but were stained. No sound at TV. Worst Motel 6 stay I've had, and about the worst motels I've ever stayed in.
Location in Dubuque, IA was perfect; central to all the places we wanted to visit. The building's lack of soundproofing coupled with sticking doors made for many startling jumps as our 'neighbors' slammed into and out of their adjacent rooms. Loud conversation in the parking lot was disruptive. The linens were so bleach burned and thin I had to call housekeeping for a new top sheet; the towels were so rough they actually hurt when using to dry off. When morning came I discovered where all the flies were coming from; gaps around the door clearly showed up with the light streaming through by at least 3/8 inch. Weather stripping would be a great idea. I can't image staying in winter.
Room was filthy not cleaned what so ever.. ordered non smoking... Full ash tray sitting in room.. needless to say I didn't stay
The room was spacious and a very comfortable mattress. The free breakfast was ok, but the oatmeal and the biscuits and graveyard were a little lacking. There was a dirty fork in the room, and the room smelt a little like bleach.
Good breakfast We received one of the seven smoking rooms. Thought it was a non smoking hotel.
Location Room was dirty Staff were not present at desk when needed
The rooms were spacious and very homey. The staff was excellent afternoon staff and morning staff. Very friendly, very helpful.
Pillows Bed wasn't very comfortable.
Friendly special-needs cleaning crew member was nice to see. Dumpy decor, weird smells in hallway, personal break times for front desk employees seemed very frequent.
The work/study space and facilities were appreciated - main purpose of stayCommitment to stewardship of towels and detergentAvailability of housekeeping 'incidentals' when requested --mattress MOST uncomfortable and needs to be replaced--bed linens were ancient - 'short-sheeted'--no vertical grab-bar in shower, even for non-handicapped persons--breakfast made NO provisions for sugar-free or gluten free
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The breakfast was good The room was small, the bed was rock hard, and there was mold on the shower walls.
The location was perfect for me. The staff was nice. The TV didn't work for the first night that I was there. Attention to detail with cleanliness was not that great. I requested a 'light touch' which is just towels, basically, and it never happened.
This guest did not leave comments about this hotel.