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Met expectations. 10 min drive to Delaware Water Gap Facilities haven't been updated but everything was clean
Staff checking in was courteous and friendly rooms were clean and comfortable.Bathrooms real clean and looked Newly remodeled. Over all nice stay and would stay there again. Check in time is 2 PM we got there 330 in the afternoon had to wait 30 minutes for the room to be ready .We missed our reservation at a resteaunt planned for my fiancée Birthday.So we decided to eat at the restaurant in the Hotel and prime rib was overcooked and dry and the waiter didn't even comp our bill .
The price and convenience . The inn had all things a business traveler needed for a quick turn trip, nice bar, workout facility The sink handle was broken off and the shower diverter did not work
-Rooms were extremely small -No power sockets or the ones were behind the bed
Check in was quick, room was clean.
Great value. Comfortable. Clean. Quiet. Excellent homemade continental breakfast during the week. Easy access to interstate.
convenient location. Quick access to freeway. Rooms were a little small for a queen size bed etc.
Staffs are friendly. Bed bugs! Both my wife and I got bitten on our necks, shoulders, arms and ears. Didn't realize it's bed bugs until we saw a doctor after the trip.
Generally was ok Water was dirty and promised a rebate but never happened.
Roasted Tomato restaurant brought me back to stay here again There was only decaf coffee in my room and breakfast wasnt served till 7 am.
Pretty average place. Some of the staff was nice. There was something nasty on our sheets and when we told them about it they said it's probably rust. It was definitely not rust.
The best part of the hotel was the location and the room was very clean and comfortable. Hotel is located right in the heart of the Poconos off Rte 209. My wife and I just did an overnight stay and the water drains in the room needed attention. The bathroom sink and tub accumulated water because they didn't drain properly. Probably slightly clogged. I reported this to the front desk on checkout. The restaurant's breakfast buffet menu looked good on paper, but in seeing the food it just didn't look too appetizing. So we didn't have breakfast there. Breakfast potatoes looked dried out. Overall was an OK value for the price paid.
Really the only good thing is the location of this hotel Firstly we booked for a 2 queen + 1 king bed but we got 1q + 1k only... Nobody knows how that happened... Too much confusion trying to get my issue resolved. The front desk blames the reservation center and the vice versa. The rooms are okay but room service was pathetic. Apparantly they dont have room service/cleaning on weekends.. LOL The breakfast buffet was a joke... They ran out of some items within and hour.... The things that were there were not as good either. If you can find a better place please avoid this hotel
The staff (Tina) was terrific.
Leaving The place is old. Duct tape holding carpet down. Doors stick. Rooms have musty smell
The location is ideal. It is just off the interstate and between golfing and the casino. The mattress in the room we stayed in was very flat and uncomfortable.
CLEANING STAFF DID A GOOD JOB. ROOM WAS CLEAN AND ORDERLY ON MY ARRIVAL EVERY EVENING AND THE MADE SURE I HADD THE EXTRA COFFEE SUPPLIES THAT I REQUESTED. AM BREAKFAST WAS A LITTLE SKIMPY
Very friendly and helpful at the front desk The "non-smoking" room smelled like smoke and so did the bath towels
It was convenient to the highway anS the price was right. The room was small. The bed was not comfortable. Although it was supposed to be a non smoking room, the room and the hallway smelled faintly of cigarette smoke. The front desk staff were bored and listless. The entire experience was depressing.
first night there the room I was given was wrong my second night there their was so much noise with kids and people out Infront of the window at 3am making noise is was a huge disturbance I complained and the noise continued I would not stay there again The hotel had no beverage machine for conveinance. The guy who worked there didn't know the password to their wifi so I had no Internet access.
The hotel was the worst one ive ever seen. We did not stay there. Everthing. They shouldnt be in business. And I dont know if ill use priceline again.
Good restaurants nearby Room was moderately sized. Very small bathroom/no tub. Refrigerator and microwave in room, but they blocked the corner of the TV.
The young man who was working at the front desk the morning we checked out was very nice. Shower head not secured to the wall, no way to change angle of water. May not have been an issue if the shower stall was slightly larger. Wifi not consistent. Room not worth the price.