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The hotel is clean and neat. The rooms are spacious and the beds are very comfortable. The morning breakfast is substantial and is more than just toast and cereal. All in all a great hotel. Attendant at desk seem to have a very difficult time checking us in. I had my confirmation sheet from priceline, but the whole process took about 20 minutes which I thought was a bit excessive.
The friendliest staff I ever meet
The staff was very helpful! The chair at the business desk had a lot of stains on it.
I like how all staff were really friendly and helpful. The room service never came we had to ask for more towels.
location, location, location. Near family in area. Starbucks, Dennys, and Karl's Jr. nearby.
clean, renovated, free breakfast room noise, train passing by
Hotel was new and well kept. Walls were a bit thin. WiFi worked poorly.
Easy location - right off Hwy 99 exit next to gas stations and Starbucks Clean and modern decor Decent breakfast Free newspapers Large comfortable room with desk and lounge area No shampoo, conditioner, or lotion in room. Night staff only had conditioning shampoo available. Wireless access in room was slow.
It is clean, well kept, and very convenient to both the freeway and local services, but it is still far enough out of metro Fresno that you don't have the negatives that come with lots of development.
The bed were comfortable and they gave us late check out. The hot tub was not working, it would not get hot. Also in second room they did not finish making beds.
Beds were very comfortable
Guter Service, Zimmer sauber ... insgesamt 10
Es muss dringend renoviert werden. Die Korridore rochen dreckig. Unser Zimmer war sauber. Aber sehr veraltet.
Der Preis war gut und das Zimmer war recht geräumig. Die Lage neben dem YART Stop war super für uns Die Betten waren sehr unbequem.
Sehr nette Dame an der Rezeption.
sehr freundliche und hilfsbereite Mitarbeiter; sauberes Zimmer; gute Lage (div. Restaurants in Gehweite)
Sehr freundlicher und hilfsbereiter Front Office Staff. - Gute Lage - Zimmer eher etwas klein aber in Ordnung. Gratis WIFI
Die Zimmer waren sauber, die Hotelmitarbeiter sehr freundlich. An dem Hotel ist nichts auszusetzen.
This is an older hotel that doesn't show it's age. The rooms are very spacious unlike others where you can hardly walk around in the room. The grounds have a pool and a jacuzzi but not in the same location. The jacuzzi is more secluded so it is geared more towards an adult quiet time for relaxation. Didn't get to use it, but there is a putting green on the property. Nice touch that you won't find at most hotels. The price is very reasonable and I will book a room here again! Top it off with a complimentary breakfast that is not just a continental breakfast, and you have the best bang for your buck in Fresno!
The rooms were large, comfortable and clean. Even when a tour group arrived, the noise level in the room was not disturbing. The layout of the breakfast area made it hard for my father who requires a walker to get to the food and back to his seat.
Pet Friendly Plumbing was horrible! and the only pet friendly rooms are with a King beds only. Had to get a roll away that was old and saggy
Room was hot , air did not work.
The staff was excellent, personable and nice and gave very appropriate recommendations about where to eat/drink in the neighborhood. Hot tub was nice and clean, and our room was very quiet and overall it felt clean despite being a bit outdated. The room was large, but felt kind of shabby with plastic-y mirror frames, outdated bathroom fixtures that were very 1980's. Hallway smelled heavily of old cigarettes. It would have been a bummer if we were there for vacation-- but since it was more of a business trip it was not totally disappointing. Another bummer was that the hotel bar, Oliver's Pub, is closed for renovations until spring 2016-- I did not realize this beforehand, and this amenity was a main reason why I chose this hotel.
Great location; close to almost everything. A/C was very nice and it was quiet for the most part. The buildings and rooms are outdated and need to be renovated, the WiFi was horrendous and about as good as 1 bar of 3G service on my cell. For the price, we could've stayed at a more modern hotel, but the location was excellent.
clean good size room quiet landscaping good location provided space heater (heating was down) heating system was down. caught a bad cold that night not turning on heat for a month into cold season breakfast room is small
Good value . Plumbing needs updated.
The mattress was lumpy making a lousy night's sleep and the pillows were like rocks. This king size mattress needs to be replaced ASAP!. This was room 369!
The rooms are pretty secluded. I originally picked this hotel because of the bar and restaurant but it was being renovated when we got there.
wird gerade renoviert und es gab keinen Kühlschrank oder eine Mikrowelle in erster Nacht. Wurde mir nicht gesagt als ich eincheckte. Sie sagten, dass sie "nicht für Queen Bett Zimmer garantieren können".
Gutes, warmes Frühstück und das Personal ist sehr zuvorkommend. Die Betten waren komfortabel. Keine Beschwerden.
My family chooses this hotel everytime we come to Fresno...because of the comfortable rooms....EXCELLENT CUSTOMER SERVICE...and the pool...Thank you for being our family's 'go to' spot. Gomez-Martinez Clan
everything,the staff,the place, the facilities really nice place and in the perfect location
It was a very spacious room, decorated nicely and very clean. Staff was very friendly. It was a great value.
The staff were friendly and helpful, the room was HUGE! They put me in a delux suite for $85. Everything was clean and comfortable. There is a pool and hot tub which were very clean. The grounds are beautiful! And the parking was secluded, covered and safe. I definitely recomend this place! Nothing, this place was great.
The room was set up like a little apartment. Breakfast was great. When all the guest came back to their rooms. The internet was always dropping or getting kicked out of it. Need to expand their internet service
Smelled like cigarette smoke and all furniture had holes in it ...left after two hours
Beautiful rooms! The outside doesn't give it justice. There was a $50 deposit that was half the price of the room. If I wanted to spend $150, I would've gone elsewhere. It caught me offguard.
Bed a bit soft for me.
Es war so überraschend schön! Vor allem für das Geld, das ich bezahlt habe, war ich angenehm überrascht. Werde auf jeden Fall wiederkommen! Ich war begeistert von den Kühlschrank und auch der Mikrowelle. tiefere Badewannen könnten guttun aber das war es auch schon!
Easy to get to. Had I been flying- super close to the airport. When I got in my room, the sliding glass door was unlocked. The TV was fuzzy reception- to the point of giving me a headache.
Beds and pillows are good the size of the room an the stefany the front desk lady is nice and helpful we go to Madera children's hospital every four months to take our daughter for check up she has cerebral palsy and it was cheap and good to stay here it was tech first time we enjoy. Thank you It was a little bit noisy because there were motorcycle people that weekend and upstairs that were stepping here and there. Other thing you guys don't have elevator
I wasnt impressed at all. My stay was for work so i didnt need much more than a clean bed to sleep in and a place i could work in between meetings so it was good enough for that but it was far from impressive. It could have been cleaner the and staff could have been more customer service orinted.
Our visit was surprisingly nice. The grounds were beautiful and had numerous fruit trees. Our room was very adequate. Spacious, clean and comfortable. the property is close to the freeway for quick access and close to many restaurants. The breakfast was adequate the best part was the fresh squeezed orange juice from the trees grown on the property. Our only real concern with our visit was while enjoying our breakfast provided they only had powdered cremenfor the coffee instead of liquid like all other properties. But comparably to other places we would still visit again and hope a Starbucks opens up close by in the near future b
The rooms were very nice and clean. The staff was great. But, for $139 a night in FRESNO they could have done better for the free breakfast. We stay at a lot of hotels during the last year. This hotel by far had the worst food for breakfast. Prisons probably have better food.
We were there for a BMX race at Woodward Park. The location was very convenient- close to the park and many restaurants to choose from nearby. The hotel staff were very friendly and helpful. We had a minor problem with our refrigerator and a staff member was up to our room in less than 5 minutes to fix it.
Difficult entry/exit from street.
Friendly staff. Location convenient but very close to busy street. Couldn't sleep due to traffic noise outside. Could not turn off lights in bathroom - they were on the entire time. Sink and tub very slow to drain. Breakfast mediocre.
The staff was extremely accommodating in getting us a room even though they didn't have our reservation. The hotel was booked solid due to a track meet but did get us a room.
Staff were very friendly. Size of bed was not a king size.
This staff provides speedy shuttle service to not only the airport, but also the destination of your choice within a three-mile radius. Every staff member I met was pleasant and accommodating and all went above and beyond typical hotel service. The rooms were neat and quiet, the dining area spotless. I highly recommend this hotel.
Clean nice room, they did accommodate a last minute arrival as I was unexpectedly in Fresno to visit a family member in the hospital. Staff was nice. Fire alarm went off early in the morning. Waited for an announcement or a call/knock of some kind which never came. Somewhat dis-concerning. Family (Assumption) upstairs had kids (Assumption) which started running back and forth between door and window across room from each other. Water was luke warm at best. For the price and name familiarity I surely expected better. I won't be making that mistake again.
Good proximity to a wide selection of restaurants and friendly, accommodating staff.