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Close to where we needed to be Skanky toenails on floor of our room, kettle didn't work 9had to hold button down for it to boil), elevators refused to go to floor level even using room card (at one stage we were stuck in there), wind howled through the window that we couldn't shut properly all night, & they bought us someone elses car when we went to leave! Oh and they "upgraded us" when we arrived. I'm sure this meant there was a double booking.
particularly liked the buffet breakfast, which was one of the best we have had, and service was excellent
The hotel was excellent value for what I paid. The rooms are large and clean. The breakfast is excellent, as is the service in the hotel. The location is also great.
The staff were very helpful and friendly, also full buffet breakfast was supplied which was a lovely extra. There was an excellent selection of movies on the movie channel, though the price was a little bit steep. Overall, the stay was enjoyable and comfortable, we will definately stay again.
I loved the location, service & comfort of the hotel. I was a great experience.
I like the hotels location, the service provided by the staff and the standard of the rooms. No
Excellent location and very convenient acess to numerous restaurants. Also easy access to business offices.
The room was comfortable, and had a good desk and work lamp, something I consider particularly important. All aspects of my stay were handled efficiently and without fuss. The conference facilities were good, if a little cramped.
view the fact the i was unable to change my booking even though when i came into confirm it was two nights, no one corrected me and said it was only one. Then i got an email from the hilton saying it was only one night. and i was unable to get 2 nights, and couldnt afford to pay for another one so was stranded in adelaide with no where to stay
Excellent service. The staff were nice, friendly and helpful. Excellent location, so close to all amenities. Nice and spacious room. Relaxing lounge and bar. The quality of bathroom stuff such as shampoo, conditioner and soap (gel) and the spa not cleaned after use.
Once I found the place, my wife & I were overwhelmed by hospitality & product on offer everything was exceptional - only hard to find place
The room was bigger than expected, the whole hotel was extremely well maintained than other hotels I have stayed at. All the staff were polite and welcoming. The parking was right across the road from the hotel and the room service food was delicious :) The only bad point was when we tried to purchase a movie on the tv and all we got was a black fuzzy screen. We reported it but the problem was unable to be fixed. Obviously a technical problem and can't be helped.
It is convenient to move around, the tram is just cross the road, within walking distances in town, it is quiet.
The room was a very reasonable size and very clean. It was central to all that we needed. Public transport, shopping, eateries.
We were upgraded, the comfort of the room and the location Though we were upgraded the outlook of the room was terrible, i.e. a carpark and another building very close.
Ornate details, great service Only one chair in room
Front Desk customer service was excellent as was the Bar & Restaurant service
Excellent service from duty managers and concierge, cleanliness of rooms, excelelnt breakfast. Mattress on the bed was not too firm.
Swift check in, pleasant staff and the room was very comfortable. The hotel is central to shopping and we enjoyed our stay. I think parking for hotel guests should be included in the price of the room,
We were upgraded to a loft suite which was spacious and excellent location on top floor with good views towards the Grange coastline. Hotel was very good quality throughout. Bar snacks very good. Excellent location, friendly and very helpful staff. Valet car parking was very efficient and reasonable price. Highly recommend this hotel. Could not find a fault.
Sehr nettes Personal. Freundlich und zuvorkommend. Schöne, saubere Zimmer. Günstig gelegen.
Das Hotel ist sehr zentral gelegen, allerdings ist die Hindley Street nachts ein Rotlicht-Gebiet. Die Einrichtung der Zimmer ist gut und alles funktioniert. Die Einrichtung der Hotels (Restaurant, Bar, Lobby) braucht eine Renovation
Trotz Citylage ruhig, freundliche, hilfsbereite Mitarbeiter,sauber. Fachlich versiert,dabei nicht aufdringlich oder untertaenig. Preis-Leistug sehr ok.
zentrale Lage, freundliche, professionell agierende Mitarbeiter, sehr sauberes Zimmer und Bad
Sehr gutes Frückstückbuffet! Freundlicher Service. Sehr zentrale Lage. Raum war etwas hellhörig.
gute Lage bekamen erst nach Reklamation das gebuchte "frisch renovierte Zimmer mit Aussicht in der 18. Etage", vorher wurden wir in einem "alten Zimmer auf der 6.Etage" ohne Ausblick einquartiert.
Cooler Concierge, gutes Preis-Leistungsverhältnis, gute Lage Nicht mehr ganz neu. Kein besonderer Chic, aber für den Preis absolut angemessen und gut.
Professionalism of the staff and the presentation of the hotel and our room
It was a very convenient location as we went to the Cabaret Festival. very helpful staff, the room was very comfortable and clean,the foyer gave a sense of luxury and cleanliness on first entrance and excellent restaurants and piano bar.
The staff were generous enough to upgrade our room to a suite when they heard that it was our 20th wedding anniversary and we were returning to our honeymoon hotel. The kids also enjoyed our stay - and the kids menu at the restaurant was great. It's definitely a "Special Occasion" hotel as the prices would prevent most people from staying every day. It was the perfect luxury weekend to celebrate our 20th anniversary.
all in point 1 that i ticked
Impressed with the size and comfort of the room and the view. Meals very expensive
Door Man & receiption are very helpful. No smoking area in the hotel.
ease of arrival and valet parking at a reasonable price. Proximity to transport, taxis etc. helpful staff. Only one thing annoyed me and this was the bed covers were too thick so I was either too hot or no covers too cold.
Lage; kürzlich renoviert Zimmer nicht sauber (Flöhe im Bett!); Parkmöglichkeiten stark begrenzt (besonders in den Abendstunden); teures WLAN bzw. Internet
Lage war sehr gut mit Blick auf den grossen Park. In den höher gelegenen Etagen ist es ruhig. Zimmer waren komfortabel und sauber Receptionpersonal verhielt sich sehr arrogant und von oben herab. Ebenso das Servierpersonal beim Frühstück. Man hat das Gefühl vermittelt bekommen, man störe und sei nicht willkommen.
Das Superior-Zimmer hatte einen tollen Blick, war geschmackvoll eingerichtet und frisch renoviert. Günstige Verkehrsanbindung, die Tram ist schnell zu erreichen. Es gab kleinere Kommunikationsprobleme /Missverständnisse zwischen Rezeption und Frühstücksservice.
i liked the facilities eg toilet and bath,bedroom well furnished and the sitting area is good especially with the views of the park and the city.the carpets were neat and clean and the room service was just good and did not take time.keep it up. i only feel that the reception of some of the tv stations need to be improved,eg foxsports 2.
I liked the prompt service from the friendly staff and the fact the room was very quiet. The pillows were uncomfortable ....too hard
The room facilities were great, and it was nice to have the breakfast buffet included in the meal price There was no pool or spa
Quality of building throughout was very good. Excellent value for money during peak period in Adelaide.
This hotel, like a couple of others I have stayed in recently, did not have any drawers or shelves in the hotel room. I find this very irritating.
the room was quiet and it was central to where we wanted to go. We could also park right out the front. the rooms were a little dark with no enough natural light - but what can you do about that? question 4 in this review - young or mature (i dont think we fit either category.... e.g. fourties (that's not what you mean by mature is it? More the 'bit of spare cash and desperate to get away from children' age group.
Location this was my second visit
No access to a printer
Layout and design of suite. colour scheme
The central location to the city and the comfortable amenities of the 2 bedroom apartment including spacious living area, separate bedrooms and very good equipped kitchen The apartment was not serviced on the Saturday including replacement of the tea and coffee supplies and making of the beds
This is an ideal place for a visit to Adelaide, being within walking distance from the city and river, zoo and shopping, I would return there definitely when visiting Adelaide again.
Access to city, ambience and courtyard plus the room comfort and services. The staff were also very friendly and heipful. Thanks.
Space in the rooms and position to shops resturants The kitchen floor was dirty
Convenience to the city, Great eating nearby, Nice shopping, North Adelaide has a nice atmosphere
The room and facilities were fantastic! will come again!
I liked its position in Nth. Adelaide, proximity to the city, closeness to restaurants and cafes, botanical gardens sports venues etc. The apartments are spacious, and comfortable, and relatively quiet. The kitchen and bathroom need to be upgraded. The kitchen floor was dirty.
Very nice hotel.
I liked its situation in North Adelaide near the parks, the British around the corner and the shopping near by.Also not too far to pick up car from interstate train. No lift , had to carry heavy cases up stairs
Close to city and restaurants, free parking and nice courtyard. Rooms too small for four people and fridge door opens the wrong way making it hard to use.
Die Wohnung war sehr geräumig und stilvoll eingerichtet. Sämtliche Geräte waren neuwertig und haben bestens funktioniert. Sehr freundliche Angestellte. Sehr gute Lage. Restaurants und Einkaufsmöglichkeiten in unmittelbarer Nähe. Aus keinem Fenster hatten wir Aussicht. Schlafzimmer in Schacht, Wohnzimmer/Balkon gegen Innenhof. Daher war die Wohnung etwas dunkel.
The room was small, I stayed at the Mantra on Little Bourke Street in Melbourne the Facilities where far more comfortable and roomier than the accommodation we received on this visit. We booked a 3 night package with separate lounge room, and unfortunately the room was so small you could trip over yourself. I was highly dissapointed. NONE
the size of the rooms it was a suite
The staff were very friendly, our room was quite large and quiet and within walking distance of Rundle Mall, and only a block from the free bus which took us everywhere we wanted to go. We will stay there again when next in Adelaide
the hotel was well located,staff very pleasant the parking garage was very small so this made parking tight
friendly staff, good location and good restaurant downstairs. would suggest the restaurant open on Sundays. obviously the hotel's guests still need to eat??
it was in walking distance to most things
Service was great Rooms are noisy. Room next to cleaners station woke me up at 6am.Service was great and I got moved and could here the rabbits next door all night!! Definitely need to sound proof the rooms better.
Clean big room. Big bed. Good breakfast. for sure a good hotel for young people to stay for a city trip. It's very close to the going out area of Adelaide. you can hear the music from outside on Friday / Saturday night. It feels a little dodgy if you walk alone back to the hotel in the middle of the night between all the drunken people..
Staff were very helpful;the hotel was in a very convenient location for shopping, and seeing the city CBD.The restaraunt was great. I was a little taken aback by the limited parking facilities, that had to be booked at the time of booking the room. There was no vacancies when we got there, and had to park in a public carpark.
Please write at least 15 words
I found the staff very accommodating and helpful and the beds were extremely comfortable, which is often unusual in a hotel! Didn't like the location on a Saturday night - we found that Hindley Street changed on this night of the week and it was a bit sleazy. The thump thump of music from nearby nightclubs was annoying - but it might have been less noticeable if we'd been in a room on a higher floor.
The room size was fine The cost of a beer was 'over the top'. I didn't have breakfast there, after I heard the cost. Other hotels don't charge that sort of price for breakfast.
Good hotel. Charged internet.
pool the bed had two mattresses pushed together and it was uncomfortable