I love AvisPositiv: Avis saved the day when another rental agency dropped the ball!
Ok!Positiv: I was fast Negativ: I had to ask them to change my car because it was stinky.
Amazing! Positiv: The staff was so friendly and even take care of us after we dropped the car off. We left our garage door opener in the rental and as soon as I called they remembered me and went out and got the item from the rental car and put it safely behind the desk for us to pick up later!
The car was extremely nice and clean! Negativ: N/a
Positiv: RatesNegativ: Nothing everything was great
Ich liebe AvisPositiv: Avis sparten der Tag als ein weiteres rental Agentur setzte der Ball!
Positiv: PreiseNegativ: Nichts war alles super
Positiv: The car was fine and clean.Negativ: I was charged $43.28 more than the quoted amount AVIS/Budget without any explanation.The Quote was
for $1160.25 and the final bills were for $327.92 and $875.61 for a total of $1203.58. They split it into two bills because their contract could not be for more than 30 days and the quoted period was from January 26, 2017 though March 7, 2017. The car was picked up on time and returned on time.
Great customer servicePositiv: How easy and quick the process was to return the car.
Positiv: The Arlington pick up was great. The staff there were very nice and accommodating. Negativ: The car made a funny sound and did not always go into gear properly.
Toller KundenservicePositiv: Wie einfach und schnell den Prozess war das Auto zu kommen.
Sketchy!Positiv: Very low costNegativ: The car had mechanical problems, it smelled like smoke and the car rental looked delapidated and was in a very bad neighborhood, did not feel safe.
Helpful Staff.Positiv: Answered all questions.
Fast and courteous.
Recovered my sunglasses and set them aside for pick-up.
Positiv: nothingNegativ: location was 9 miles and actually it was 20 miles. The car had hail damage, it took 50 min to get my car once at the location. The manger said - nothing I can do about that while he was pleasant to the next custome who caxl her reservation
Good value for the pricePositiv: The price compared to other rental car places was reasonable but you get slightly, older more used vehicles.Negativ: The rental location could be a bit nicer. The building was just a cramped shack. They seemed a bit disorganized as well. The first vehicle they tried to give me was still dirty from the last rental so they had to switch me which took extra time.
Very pleasant Positiv: The people there were very nice. They suggested places to take my friends and everything. The car was also nice, it had a few dents but was very clean. I have a bad car at home so this was an upgrade in my opinion. I'm underage and the fees were not outstanding at all. No limit on mileage so that was also a plus. Overall I would rent from them again.Negativ: The car I got was nice but a lot of functions in it was a bit confusing.
Positiv: The man who checked me in to get my rental was polite. Negativ: I had a reservation to pick up at noon and drop off at 5 pm. I was told that I had to drop off no later than noon or I would be charged extra. When I called back in to confirm this the woman who answered the phone told me I picked up at noon and needed to drop off at noon. When I explained what my reservation was for she said it didn't matter. I then asked what the point of having s reservation is for when they won't honor it and her response was that a reservation means nothing. Very disappointed with this experience and will not rent from this Dollar Rebt A Car location on Collins in Arlington, TX ever again.
could've been betterPositiv: handled well and i got my security deposit backNegativ: The car could've been in better condition. the low tire light wouldnt turn off even though i put air in all the tires
Shane and Janie are great!Positiv: The company reps were great. The car was clean and ran well. Negativ: There was nothing negative about my experience.
Positiv: The easy to use GPS.Negativ: Nothing
Hilfsbereites Personal.Positiv: alle Fragen beantwortet.
Schnell und zuvorkommend.
Erholt sich meine Sonnenbrille und beiseite für die Abholung.
Shane und Janie sind toll!Positiv: Die Firma Reiseleiter waren klasse. Das Auto war sauber und alles lief gut.Negativ: Es gibt nichts Negatives über meine Erfahrungen.
Positiv: Die leicht zu GPS verwendenNegativ: Nichts
Awesomous Maximimus! Positiv: The genuine nature of the person assisting me felt sincere. She was polite friendly and despite the busy environment, surprisingly cool calm and collected.Negativ: My expectations were exceeded by how nice and clean was the vehicle. I used to be a professional chauffeur for many years in New York City and later Dallas. It makes an unspoken statement about the integrity of a company.
Negativ: I was surprised that my car did not have cruise control. I think this was the first car I've seen in ten years without cruise control. That's the only reason I didn't give this a 5 star rating.
Positiv: Staff was very pleasant and car was great.
Positiv: Das Personal war sehr angenehm und das Auto war großartig.