Terrible. Rental car had over 36,000 miles on it and was a junkerPositiv: It got us home safe. Negativ: Junkie Toyota Corolla.
Very Affordable but PopularPositiv: Price, customer serviceNegativ: Car not available when I had it booked, had to wait for return
Positiv: Good car Selection and very friendly staffNegativ: Drop fee for another Office is too much, makes it very difficult to do one way trips
Positiv: hard to find location access
Positiv: schwer zu finden, da es Zugang
No overnight drop off. No answer at local office. Positiv: The location is close to upper manhattan and therefore less expensive than a manhattan rental.Negativ: no mention if overnight key drop (there's none at that location), and attempted to call multiple times with no answer and no voice recording nor was the call forwarded to the general number.
with no information on the website as to Labor Day hours.
the customer service representative told me I was wrong and was not helpful. I could go on ...
Positiv: The vehicle was upgraded for free after my standard size vehicle wasn't available.Negativ: The inside of the windshield was very filmy and I had to thoroughly clean it myself to drive safely. I found a beer bottle under the drivers seat and empty soda bottle rolling around under the passenger seat. The exterior of the vehicle was spotless but these "leftovers" from the previous rental were concerning.
Positiv: I rented the car for a weekend, they were closed on Sunday but I could leave the key in a key box.
the stuff is friendly.Negativ: they asked me for a passport (never happened to me before) and I didn't have it with me. Finally I showed a copy by internet (I had it on my drop box) and I could rent the car!!!
Great experiencePositiv: The customer service, the car, and the location - just hop a jitney from the bus terminal and you're there!
Very GoodPositiv: Everything was Very Good. Plus an upgrade because my type was not available. So Excellent on car and value, and Very Good service
from the office staff.
Good ValuePositiv: This location is easy to get to from Manhattan and their prices were good. You can return at any time of dayNegativ: The car I got had the engine light on and was asking for an oil change. Had no issues though.
Toyota mid size nice carPositiv: I would use Enterprise again
Very good price
Great explanation of there usage terms
No problems, Good service
Sehr gutPositiv: Alles war sehr gut. Plus ein Upgrade, weil meine Art ist nicht vorhanden. So ausgezeichnet auf dem Auto und Wert, und sehr guter Service
vom Personal an der Rezeption.
Toyota Mitte Größe schön AutoPositiv: Ich würde mich auf den Unternehmen wieder
Sehr guter Preis
Super Erklärung gibt es Nutzung
Keine Probleme, guter Service
Vielen DankNegativ: Nichts
Negativ: Cleanliness: I found a pair of dirty panties in the rear door where my children sat. Honesty: I returned the car a day early, they stated I dropped off the vehicle the following day and charged me for gas when Brought the car back with more gas than they gave the car to me with.
Watch out!Positiv: Ease of handling and simple dashboardNegativ: No explanation of Plate-Pass system which caused confusion and excessive unwanted charges.
Fine car rentalPositiv: The car was brand new. Gas mileage was goodNegativ: It was a white car so it got extremely dirty. Also the gas tank only held 10 gallons so we had to fill up more often than usual
Negativ: Usually when you drop off a rented car early you don't pay for an extra day even if it was in a reservation. I was told that it's possible to drop off the car on Sunday when the office is closed but nobody warned me that it till be considered that the car is returned on the next day at 7:45am when the office is open.
I also relieved the car with a half tank but I was supposed to return it with a full one. Non of the managers paid attention to this.