Good experiencePositiv: Friendliness of staff. Quick time it took to return.
Transmission and handling Positiv: Sound efficiency Negativ: The road side assistant suggested I drive back to the airport ?? I'll probably have to pay for the gas and new car I rented
Negativ: The car smelled like cigarette smoke and also had stains all over the front and back seats. Additionally, the car had hail damage when I received it. It was not noted by the office in New Jersey and subsequently, when I dropped the car off in Bethesda I was questioned about it. They eventually did not charge me which was good. However in the future, I would have appreciated a better car.
Gute ErfahrungPositiv: Freundlichkeit des Personals. Schnelle Zeit es dauerte zu kommen.
Slow counter personPositiv: The same guy was there for pickup and drop off. He is in desperate need for training. Always he tried to do things that took him aling time and could not do it, then he asks someone else.
Positiv: Ready on time , clean vehicle, easy check in and out.
Smelly carNegativ: The car had a terrible odor. It was very irritating. Also, the gas tank was on 7/8 full. The charge to add a second driver, not disclosed in the rental reservation, was $15 day. Not a good experience.
Positiv: Pünktlich fertig , sauber Fahrzeug, einfach ein- und Auschecken.