Poor service Positiv: Nothing Negativ: They had no cars when I got there and wouldn't get me a car to replace it I had to go to another car rental place hertz and they were very good with me
Loved my pickup!Positiv: Got upgraded! Excellent staff at Merritt site. Negativ: Nothing!
Wrong car Positiv: I went to pick up. As I picked fills size car and when I got car had broken windshield wipers in snow storm and it was smaller size car then I wanted I was quit upset Negativ: The size of car
Broken windhelid wipers
No windshield fluid
Positiv: Got a free upgrade to a brand new SUV. Checking in was very easy and quick. Negativ: Wish the weekend was longer!
Highly recommended Positiv: Fast friendly service
Happy DaysPositiv: My Enterprise car rental was everything they advertise and that is saying something in today's world.Negativ: I like the efficiency, the friendliness and the overal attitude of the staff.
Positiv: serviceNegativ: we were tricked by fine print
Positiv: The unlimited kilometers really helped me out as my hometown is a good 5-6 hour drive from where I live.
Positiv: Great service
It's a nice tripPositiv: They don't have the make I booked, and they upgraded it for middle SUV free, it's very nice
Positiv: i rent cars about 7x/month. Enterprise is consistently great. Service is excellent, particularly in the st catharines branch. Prices also are excellentNegativ: nothing at all
Thanks, Enterprise.Positiv: Renting a car upon arrival at an airport is way cheaper and more flexible than taking a taxi to and from town.
Excellent Customer ServicePositiv: I got a great deal, insurance that covered the car, me, my passengers and our stuff and an upgrade. When I dropped off the car, I got a ride to work. It was everything one expects from a rental experience that so often just does not deliver.
Negativ: The money has not been returned to me. I returned the car Tuesday 26 September, a day early. I was promised that by 3 working days I would have the excess around $200.00Can + the rental for returning the car early back on my card. But the moneyhas not been returned and I am leaving Canada nlw. So how can I get my
Positiv: Vehicle was really clean when we picked up and the only rep that worked at the hertz desk in the building was nice.Negativ: When we first showed up to pick up our reserved car they didn't have a vehicle. The vehicle they ended up giving us we had to return 2 days later to pick up our reserved car.