Ripped-off by the Walla Walla Airport AvisNegativ: I had an Avis rental scheduled for four days for $104.00, but I ended up getting charged over $440. I scheduled the pick up for 12:00 pm. the next day after I flew in to the Walla Walla Airport because the rental site was listed as closed after 6:00 pm. However, when I arrived they were open, so I checked in and asked if I could pick it up that evening and pay for an extra day. The desk clerk was very pleasant and worked on the reservation and told me that it would cost a little bit extra to re-reserve. When I returned the car in Spokane I discovered the $440 charge. The Spokane Airport Avis couldn't help me, and I've tried calling the Walla Walla location, but they never answer. The clerk could have informed me that the cost would more than DOUBLE to make the change, or she could have even rented me a car for one day and then linked the two reservations together.
Free uogradePositiv: We were thrilled to get an upgrade to a Jeep. Thank you.
Positiv: Fast friendly and short walk to the car. Negativ: Nothing
Kostenlose uogradePositiv: Wir waren begeistert, erhalten Sie ein Upgrade auf ein Jeep. Vielen Dank.
Positiv: Schnell freundlich und kurzer Fußweg zum Auto.Negativ: Nichts
Negativ: Car was not available until 2 hours after the booked time. Car was not cleaned of the previous customer’s french fries.
Accused of damage without being given pre-rental wPositiv: The stated price was fairNegativ: No one at pickup counter for 15 minutes. No walk around. Tank not full
So fast and easy!Positiv: I have never had a quicker or more pleasant car rental experience. The first vehicle we got had mechanical issues and even the exchange process was so fast and easy that I went away happier.
Negativ: Auto war nicht verfügbar, bis 2 Stunden nach der Zeit gebucht. Auto war nicht gereinigt der früheren Kunden Pommes.
beschuldigt wird gegeben vor Schäden ohne-rental wPositiv: Der genannte Preis war fairNegativ: Niemand am Schalter für 15 Minuten abgeholt. Kein Spaziergang. Tank nicht voll
Price not what was agreed uponPositiv: Location and ease of pick-up and return.Negativ: There was additional charge not in the agreement that I had to call Hertz about twice to have removed.
Positiv: Excellent, friendly service. No surprises.Negativ: Would be good to put owner's manual in car, as an unfamiliar vehicle sometimes has challenging dashboard and such.