Overview

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Hotel Alster-Hof

Esplanade 12, 20354 Hamburg, Hamburg, Germany
+49 40 350 070

94 €+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 2,679 reviews
See all reviews

Review highlights

  • 9.7
  • 9.4
  • 8.9
  • 2.3

Good to know

  • Clean rooms
  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at Hotel Alster-Hof, you'll be centrally located in Hamburg, steps from Casino Esplanade and Hamburg State Opera. This hotel is within close proximity of Planten un Blomen and Gansemarkt.

    Rooms

    Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, a hair salon, and a television in the lobby.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Parking (surcharge)
    • Internet
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,679 reviews
    • 9.7 "Excellent breakfast."
    • 9.4 "World class service."
    • 8.9 "Location is great."
    • 8.1 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 2.3 "Disappointing internet connection."

    Overall rating

    8.5 Excellent
    Based on 803 reviews
    • 9.8 "Excellent breakfast."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.2 "Food is delicious."
    • 8.0 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 6.8 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.5 "Beds were acceptable for 55%."
      5.5 "Only 55% thought the furniture was functional."
    • 2.5 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."

    Overall rating

    8.5 Excellent
    Based on 294 reviews
    • 9.8 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Food is delicious."
    • 6.4 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 6.4 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 1.9 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    Based on 348 reviews
    • 9.7 "Excellent breakfast."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.6 "Rooms are not good."
    • 4.3 "Not very comfortable."
      4.6 "54% thought it was too noisy."
    • 2.3 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 1,232 reviews
    • 9.7 "Excellent breakfast."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 9.0 "Terrific location."
      9.2 "92% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Average value."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.3 "Only 53% said the rooms were modern."
      6.8 "68% thought the bathroom was big enough."
    • 2.1 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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