Overview

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Hotel Alster-Hof

Esplanade 12, 20354 Hamburg, Hamburg, Germany
+49 40 350 070

82 €+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 2,832 reviews
See all reviews

Review highlights

  • 9.6
  • 9.4
  • 8.9
  • 3.2

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at Hotel Alster-Hof, you'll be centrally located in Hamburg, steps from Casino Esplanade and Hamburg State Opera. This hotel is within close proximity of Planten un Blomen and Gansemarkt.

    Rooms

    Make yourself at home in one of the 108 guestrooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, a hair salon, and a television in a common area.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Beauty salon
    • Cable or satellite TV
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,832 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "World class service."
    • 8.9 "Location is great."
    • 5.7 "Rooms are ok."
    • 3.2 "Disappointing internet connection."

    Overall rating

    8.3 Excellent
    Based on 849 reviews
    • 9.7 "Excellent breakfast."
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Tasty food."
    • 6.2 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.0 "Beds were acceptable for 60%."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
      3.4 "66% thought it was overpriced."

    Overall rating

    8.5 Excellent
    Based on 311 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
      6.1 "Beds were acceptable for 61%."
    • 6.4 "Average value."
    • 5.9 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
    • 2.6 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 311 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.6 "Location is great."
    • 4.2 "Rooms are not good."
      4.8 "For 52%, the rooms looked old."
      3.5 "65% found problems with the furniture."
      4.7 "53% thought they were poorly maintained."
    • 3.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 1,359 reviews
    • 9.6 "Excellent breakfast."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% thought it was easy to get to the train station."
    • 5.5 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.5 "For only 55%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
      6.4 "64% thought the bathroom was big enough."
    • 3.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      3.2 "68% thought it was overpriced."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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