Hotel Bel Azur Thalasso & Bungalows

Position of the location

I pay all inclusiv and they charge 4 Tunisian dinar for normal water they need to be provide in the room service and if you want to have a cola after 12 midnight the charge is 7.5 dinar so definitely is not 4 star . We have booked 3 rooms first 2 days the didn’t clean one our room they took clean towels and don’t bring back any towels so no towels. I am disappointed about the food very poor quality and no choices for the day time the linens are not changed for 8 days.the staff for the restaurant are not clean they don’t clean properly the glasses and they give a coffee on the paper cups in the restaurant all the time they mixed the drinks and treated me different. I trying to speak with the managers but nothing solved I am not recommending definitely this hotel