Essence Hanoi Hotel & Spa

This hotel by far exceeded my expectations. The hotel operates like a 5-star establishment. From arrival to checkout the service is phenomenal. The rooms are clean, the staff is extra friendly and the breakfast was the best I experienced in Vietnam. The location is right in the heart of the Old Quarter. I wish we could have stayed longer and I would absolutely stay here again.

No cons.

Great staff, really quiet, excellent location and a very cool and comfortable

No gym, breakfast was kind of so-so

Located centrally at the beer street! Takes less than 2 min to reach the beer street, filled with local vibes and cultural experience. Hotel is quiet at night, and clean. Staff were friendly and initiative in offering assistance.

Great location. The hotel is stylish and very clean. The restaurant food is excellent. The staff were very polite and went out of their way to be helpful. Our family really enjoyed staying at this hotel.

The staff were exceptional and helpful and eager to engage with customers. In particular, Phoebe looked after us; and we enjoyed talking with Nora.

Nothing