Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
Great Staff comfy room and on site resturant Price for parking
Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
The parking was atrocious
Located on the 16th street mall. Anything you want within walking distance.
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
Great staff, really friendly & helpful. Clean rooms in good shape. Nice big fitness center. Elevators are old and don't seem to all work. Could use some programming updates to call sequence/response.
NIce hotel in a good location Lobby and bar area are lacking. Room bathrooms need updates.
The hotel didn't get my reservation from Booking.com. The staff was very nice though and honored the rate that I said I had booked and gave me a room. The room service menu is very so-so.
Sehr zentrale Lage, cooles Design, sehr netter Empfang, das Frühstücksbuffett und der Frühstücksraum sind super, sehr zu empfehlen. Parken mit 20$ etwas teuer
Lage Das Schild auf dem Boden lag, und das Zimmer war direkt vor dem Fahrstuhl. Laut und klein.
Das abgestimmte Design des Hotels, sehr gelungen. Morgenessen ist ausgezeichnet (ist aber nicht inbegriffen) und das Personal sehr freundlich junges dynamisches Hotel
Great location, staff, overt appearance and cleanliness. The staff went above and beyond when they heard my concerns and righted a poor nights sleep. Thank you. Had a king corner room. Ended up on the 2nd floor. Could hear everything outside due to poor window construction. Shower head was comeing out of the ceiling with plaster on the shower floor. Vanity mirror was cheap had lights out and didn't hold a position and was therefore useless.
Hotel concierge and door men were very pleasant very positive attitudes!
location not great value, poor windows, tiny fitness center
I loved almost everything about my stay. The room and hotel were beautifully decorated and very clean. The staff were all very friendly and professional. Room service was incredibly fast, and the food was delicious. I was given a corner room as a surprise and that was very, very cool. I only have a couple minor complaints. To start, there were some stains on the carpet and some chipped paint on the walls. The room also had a funny smell, but I figured it was just "old building" smell. My biggest issue was that I wasn't sure if the balcony was supposed to be private or not. It wraps around the whole building, but each balcony is separated by a large potted plant that was easy to step over. I figured that meant "private balcony" so we left our curtains open to enjoy the sunshine, and I happened to be undressed when the guests from the next room over stepped over the plant and walked across our balcony to look around the corner. It was very embarrassing. Either the hotel should have let us know that our balconies aren't exactly private, or they should put up barriers that you can't just walk over. Another small issue, they only gave us decaf coffee in the room.
Hotel staff were very helpful and pleasant always. Commend the kitchen staff who donated wishbones from the holiday turkeys to our mother's art project! A stellar experience. Rental car in lobby did not honor offer for us to take car nite before Thanksgiving & return TG b4 midnight for 1-day cost. Was their benefit, because closed on TG & otherwise not able to rent to us. When we returned car, they charged 2-days. Argued & said we must call corporate to request refund. Highly unprofessional and disappointing.
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
Everything was great, I will continue to stay with u. When we got off the elevator on the 25th floor,it smelt like apartment homes.By that, I mean it was not clean and crisp like it has been in the past.
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
Very clean. Tv great. Easy access & location good. Nice staff. Pillows bad. Shower handle loose.
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
Breakfast was great! Dining service sucked at night considering all the construction
The staff that greeted us at checking was extremely professional and polite. She made us feel welcome from the start. There is a major renovation under way. I understand that hotels need to periodically upgrade, but they should consider closing during this process or at least let a person know when they are making a reservation. Also, they should close the doors of the rooms under renovation. It felt somewhat abandoned as we were heading to our room which was actually pretty nice.
The staff was very friendly. The suites were very comfortable and efficient. The breakfast buffet was very large and tasty. The hotel is a little older but, everything is very nice and clean. We really enjoyed our stay.
Was under construction and was not aware of it when we made the reservations.
The room was large and the breakfast was great. The mattresses on the bed were not firm enough.
Typical Emmbassy Suites, full made to order breakfast, complementary drinks in the evning. Two room suites and friendly staff. Fixtures inside rooms were slightly dated, but more importantly were worn. The kitchen area sink and the bathtub both leaked constantly. And other small issues that just made it appear they didn't care to upkeep the hotel. Overall great stay.
Breakfast was good Pool was cold, no tub in bathroom
The air conditioner worked well. Staff was dishonest with me on two separate occasions. Cleaning staff did not finish making the bed and did not leave any towels for the second day. I was unable to use the side door the second day because it was locked and I had to walk all the way around the building to load my vehicle because the woman at the front desk told me the door was not supposed to be unlocked until 10 am. That door was unlocked my entire stay until the second morning.
WOW this place get it right..and acts like it not big deal. would stay with them anytime.
I stumbled upon this hotel in the worst circumstances. I flew into Denver and during the layover I became very ill. I had to go to the University Hospital in Denver by ambulance. While at the hospital I was so scared. I had no family, no transportation and didn't know where I would go. The hospital gave me a list of hotels and out of the ones I called Cambria was the only one who would send a shuttle for me at the hospital. Not only would they pick me up they were willing to take me to the pharmacy to get the medecine I needed. The hotel staff was so friendly and were truly concerned about my wellbeing. The staff worked together and everyone was treated equally. The man that picked me up at the hospital was actually the restaraunt manager. The room was beautiful. It had a seating area with a flat screen on the wall and where the bed was there was another flat screen. The bedding was so soft and fluffy. I just can't say enough good things about this hotel. You will just have...
Stayed here for business in January 2010. The rooms were beyond fantastic and the service and amenities were very good. I would definitely return to this hotel when in the area again. My only complaint is the overpriced breakfast bar.
Very nice, friendly, and clean hotel. Short shuttle ride to the airpor. Would highly recommend and stay there again.
An American cannot say American hotels are all boring the way Europeans cannot say European hotels are boring. It's just an overabundance of similar styles exploited by every hotel in a particular area. The Cambria Suites gives the unfamiliar but comfortable feeling of Europe in one of the states it's furthest from. The artwork and design provide a well-deserved fresh breath from the stoic looks of most airport hotels. The staff is very kind and helpful, while the rooms are well-accommodated for high-tech travelers, complete with free Internet, printers, and a complimentary Wall St Journal. The Cambria is a step above most, especially for an airport hotel.
hotel just opened and i can't say enough about how WOW it is. large lobby area that's set up for dining and getting together. fitness facility is huge. FULL BAR, high speed is free wired and wireless. biz center is great-touch screen computers that are more like tv's. Rooms are very large w 2 tvs. Staff was professional, friendly and very helpful. will definitely stay again.
Lovely hotel, fabulous bed. Staff couldn't have been nicer or more accommodating!
I have been to many hotels for business and personal trips, this is by far one of the best hotels I have ever been to. The beds, food, and bar are great when traveling. The employees too are very helpful and always polite
This was a nice hotel and we would consider staying again if we are in the area. One thing...advertised coffee 24 hours but it wasn't alway so. Sometimes the pots were empty and sometimes the coffee was cold.
Meine Klimaanlage funktionierte nicht
Aufgrund der beklagten Mängel vor Ort wurde nur ein Tag berechnet. Die Bettwäsche sah gebraucht aus, und roch schlecht. Am 1. Tag war die Heizung defekt - am 2. Tag war das Zimmer überheizt. Ebenso hatten wir am 2. Tag kein Zimmermädchen.
Gebuchter Tarif wurde erst nach mehrmaliger Beschwerde tatsächlich gewährt
Unkomplizierte und angenehme Rezeption Geräuschisolation mangelhaft
Bei der Reservierung für einen Shuttle-Dienst zum Internationalen Flughafen für 3 Personen war im Auto zu wenig Platz, da noch ein anderer Gast geführt werden wollte, Angestellte etwas ratlos, fuhren dann etwas beengt
tolles Preis-/Leistungsverhältnis; sehr sauber -
Das Zimmer lag im Erdgeschoss neben einer Eismaschine und in der Nähe des Eingangs, so dass es nachts nicht nur ruhig zuging. Ansonsten guter Service: Frühstückstbufett und Internet-Business-Center.
I made the reservation for the wrong night... The night prior to our stay... We were charged for both nights, of course, but the woman who checked us in not only made me feel stupid for making the wrong reservation (like I didn't feel stupid enough already) but she was also very rude about having to find us a room for that night. I felt like they could have given us a better rate for the second night. We won't be staying here again!
They take customer service to the next level. Very impressed highly recommended.
A very nice hotel in a great area north of Denver. I did not realize that this is a pet-friendly hotel (my mistake). It appeared that many families took advantage of this amenity during the Thanksgiving holiday. There were a lot of dogs in public spaces. For this reason we will not stay here again.
A Denver blizzard shut down the airport and all major highways making it impossible to get to the hotel, but they would not refund me
Location The toilet ran all night, not constantly but every 20-25 minutes or so it would refill and was very loud. The TV didn't have a guide making it next to impossible to figure out what to watch. The WiFi was not great either. Had to come back down to front desk when we asked for room facing mountain and he made room facing east. Was easily resolved but was time consuming. Should have stayed at home.
Staffing was great - Both counter Reps were excellent . However, Robert went above & beyond in making our stay comfortable & complete. Thanks again to the Westin Team for a great experience. We will be back. Dawn Limited menu at the restaurant./bar area
Loved the waterfall shower. Loved the tall ceilings. Very clean. I didn't like that I had to pay for internet access. That is usually included in the hotel stay at other places we stay.
It's in a very quite area. The rooms are very big, comfortable and very clean. The beds and pillows are really very comfortable. The iron, ironing board, 2 LCD televisions, a real kitchen with cooker, owen, microwave, refrigerator, free internet... The breakfast is excellent, I could not try the complementary dinner however I heard that it's excellent too. The staff is quite helpful, nice and kind. You can really feel your self like at home... The air conditioning is a bid noisy. It's a bid far away from the city centre. You should have a car... However, compare to big central hotels, you have much nicer, bigger and comfortable rooms, and a very helpful and friendly staff...
The breakfast was one of the best as far as variety for a hotel. Booking this hotel I did see the disclaimer about renovation to the building. Unfortunately it was the hotel rooms being updated, they laid plastic through out the hallway floors to give a cheap dirty look (good luck walking back to your room after a dip in the pool). By the elevator they have a table with flowers for decoration and it had not be dusted in a long time as someone wrote "clean me" in the effort someone would actually take the time to do this. Check-out is at noon but they had the workers there working on a Holiday (Memorial) sawing/drilling etc.. (The workers very not approachable and seem to be a "shady type") at 9 am. I was very disappointed in this stay and believe they don't have the consumers interest at heart here.
Die Lage, Shuttle Service, die renovierten sind sehr gutdie anderen noch sehr alt Zimmer ohen Minibar, obwohl in der Ausschreibung aufgeführt
Lage. Zimmer. Frühstück.
Das Zimmer war riesig MA
Alles war in bester Ordnung. gute Lage, freundliche Mitarbeiter, nette Zimmer, gutes Preis Leistungsverhaeltnis. Amerikanischen Duschen sind immer etwas gewoehnungsbeduerftig
Super freundliches Personal. Tolle Lage. Die Zimmer sind veraltet - schlechte Beleuchtung (ist ärgerlich wenn Sie versuchen ihr Make-up aufzutragen), keine Mikrowelle/Kühlschrank, nur begrenzt Parkplätze und super unbequeme Betten.
After almost 16 hours of driving, this hotel was clean, had plenty of room, and the staff was very friendly and welcoming. This was a stark contrast to our usual choices in hotels where we are reward members. The entire experience has made my wife and I reconsider our decision to stay anywhere else.
Nice rooms, friendly staff, clean Distance from Airport is almost 10 miles ... Kind of far for an 'airport hotel'
Simplification of lobby and food service works for me. The bar was quite fun. I didn't hit the pool table or fooze ball but had some great drinks from a friendly bar tender with nice people. Bathroom lights and door.
Quick shuttle to the airport.
Although I was only there for hours it was a very pleasant experience. My only negative was that I did not receive my wake-up call as promised and it's a good thing I had two backups so I could catch my flight on time See above note
Food availability Simplicity with entertainment
Unexpectedly hip for the money. Felt like a European hotel. Rooms were small, but comfortable. Expensive breakfast, facilities were showing their age.
Yummy breakfast Great bed Confusing breakfast process, freezer didnt freeze
Love the style and function of room. Free bottles of water in the room was awesome!
I liked the modern decor. Kid's loved the pool. I liked the deli in the lobby. I hated those platform beds, I still have bruises on my legs where I ran into the platform.
Unique rooms, free wifi, nice shower and comfortable beds. Had some trouble reaching the desk by phone. Wish they offered free continental breakfast....
Shuttle only once every 30 min. Charge for all breakfast items.
You cannot beat the free happy hour with the appetizers that pretty much acted as our dinner and the three free drinks. We between breakfast and that, we didn't spend any money on food during our stay!
Best coffee of any free hotel breakfast! Good breakfast variety. Nice evening snack and cocktail hour. Dog friendly hotel, with poop by the front door that the owner did not bother to pick up.