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Das Zimmer war groß genug für einen Aufenthalt mit der Familie. Die Tür der Dusche konnte nicht schließen, und es dauerte eine Ewigkeit, bis das Problem behoben war. Wenn man die Toilette spülte, spritzte das Wasser überall hin.
Lobby und Eingang ist gut Zimmer, Kühlschrank funktionierte nicht, sie haben ihn ersetzt, aber er funktionierte immer noch nicht. Niemand erwartet das von einem 4 Sterne Hotel.
Rezeption Restaurant Bar
In der Nähe zum Flughafen. Der Shuttlebus fährt alle 30 min. Nichts. Angemessener Preis für eine Nacht als Zwischenstopp in Washington
Nähe zum Airport. Kostenloser ShuttleService zum Air&Space Museum und zum Airport. Geräumige Zimmer. Gutes&Günstiges Hotelrestaurant.
Sehr gutes Shuttleservice zum Airport und zum nahegelegenen Luft- und Raumfahrtmuseum.
elektronischen Check-in/out. Verwendung von smart Phone herunterzukurbeln um die Zimmertür.
Freundliches und hilfsbereites Personal. Kostenloses WiFi. Die Bauarbeiten (Zaun) am Eingang. Wifi kann langsam sein.
Sehr professionelles und freundliches Personal!
Das Zimmer war sauber und es liegt in der Nähe des Flughafens. Check-in dauerte eine Ewigkeit. Angestellte an der Rezeption vergaß Raumnummer auf der Karte zu vermerken. gaben uns ein behindertengerechtes Zimmer ohne ersichtlichen Grund. Angestellte an der Rezeption hat nur gekichert als wir diese Fehler mitgeteilt hatten.
My wife, our three small children, and I stayed at Staybridge soley for the purpose of proximity to Dulles airport for an early AM flight the next day. We arrived at Staybridge only to discover that the motel shuttle van does not run in the early AM or late PM; therefore, we had to call a cab. We also learned that Staybridge charges $*/day to leave your car in the parking lot. Both were unpleasant surprises but really only minor inconveniences. The motel is very clean and plenty nice and is indeed very close to IAD. Compared to the rates at the Dulles airport big name hotel, for example, this place is a good deal, even with a couple surprises. I'll probably stay there again the next time I have an early Dulles flight.
We stayed two nights of a 8 day business and vacation trip to DC and Virgiinia. Wish I could of carried the suites with me for the entire trip!! Comfortable beds, spotlessly clean, kitchen had all the basics, stove, refrigerator, microwave, even a dishwasher. internet pricing was more than reasonable. Only problem I had was figuring out the controls for climate control. Right next to the airport, though a bit hard to find. After a long flight from LA, it was good to just go locally and collapse. Stayed also the night before we flew back and avoided all the DC traffic. Suites provided a big breakfast with fresh fruit, yogurt, eggs, waffles, plus all the traditional fare -rolls, cereal, juices, coffee, tea.
I want you to know this is a great place. Not only do they serve a full course breakfast ( fruit, cereal, eggs, bacon, waffles, toast, juice, coffee and yougart) every day, they also serve a really nice dinner Monday through Thursday. All at no extra cost. In addition the rooms are suites. Full kitchen with all the utinsels, microwave, coffee pot and coffee. A living room with couch and chair, TV and computer desk, and a separate bedroom. The staff was really nice. In addition, the Van was available to anywhere I wanted to go withing five miles of the hotel. The drive to the Herndon park and ride was only about 3 miles, dropped me off and picked me up at the end of the day. Side trip to new air museum at Dullas? Not a problem, 4 miles to drop off and pick up at end of day. In addition, there were two computers available for guest use. Also an exercise room was available which some people used. I am recommending this to my relatives. This place was great, clean, ...
Visited Washington DC with my family of 6 and one extra. The room as perfect for the 7 of us! My kids did not want to leave! We all loved the free breakfast each morning! The staff was excellent! Very helpful! I would recommend this place to anyone with a big family!
we really enjoyed our stay--breakfast were very good-the room with 2 bedrooms worked perfectly for myself & sister-in-laws family with twins--they were really impressed & have plans to stay again
The uograde to the hotel suites were great-but I had to wait an hour after arrival to check in-room not ready and the Office Staff didn
My son and I stayed here for 4 days when I took him to college in January. The accommodations were fantastic, and I felt very safe, even the night I stayed there alone. The hot breakfast buffet was a wonderful bonus, with new selections every morning, and the availability of coffee and teas at other times was a nice touch. The kitchen had everything we needed for very limited cooking. No oven though, so don't plan on popping a frozen pizza in for a quick supper, unless you like it done in the microwave! Overall a very comfortable stay. We hope to stay here again when we take him back in the fall!
Staybridge Suites was a great place to stay. They have updated the rooms so they are like new. Staff was very attentive to needs and also had a great breakfast. I would definitely stay again
The hotel suite had plenty of room. The room came with everything you need for a comfortable stay with your family. They allowed our dog to stay with us for a very reasonable fee. The rooms were very clean and well maintained. I would highly recommend this hotel to anyone whether it be a one night stay or a long term one.
This was a SHOCK! Superb room King bed, full kitchen, living area, 2 TV's, 2 Phones, Frig/Micro/Dishwasher/Amenities yet a GREAT breakfast Buffet (Hot and complete)!! Keep this quite--- don't want the crowd to find out OR the owners to raise the low prices!
I was really surprised at not only the size of the room, but also how much like home it felt. Having a full kitchen with dishwasher, full fridge, and stove was excellent. The staff was also very friendly and more than willing to answer my questions regarding living in the area.
The set up in the hotel was great! Two bedrooms and two baths. Traveling with teenage granddaughters made this a very comfortable situation for privacy and getting ready in the mornings. The beds were not the most comfortable and when I had swollen feet and ankles, the front desk would not give any Ice to my 15 year old granddaughter. She was told to turn on the ice maker in our fridge for ice. I needed the ice immediately. My husband had to go to the desk and request ice. Which he got the ice with a smile. The breakfast was very good and was a good start for the full days that we had planned in DC.
Overall a very good weekend. Well appointed and clean in all the public areas and upon arrival. Staff was very attentive and friendly. If returning to the area, would have no hesitation in another stay. Returned from hot day at the Zoo and National Mall to a room uncleaned. Not the end if the world, but a noticeable miss.
Location Keys didn't work when we arrived at room after long elevator wait. Fridge did not work. Ice maker did not work on floor. AIR CONDITIONER did not work properly. HOT all night! Breakfast omelet was overcooked.
Our lLarge quiet room was much appreciated Staff had difficulty in keeping breakfast items stocked - they kept running out
We traveled with 3 girls, and staying here with the swans made them feel like Princess's, the Breakfast was wonderful, so many choices. Swimming area was Great, he was on point to ensure No one got hurt, which sometimes its nice to know that someone is looking out for your kids to have a safe time while playing. Overall I would Love to stay there with the family again. Thank you for giving them a Wonderful hotel. They won't see any other ever the same again
Wir mochten das Personal an der Rezeption. Sehr aufmerksam und höflich. Das Zimmer war sauber und funktionierte für die paar Stunden, die wir dort waren (schlafen). Der Zimmerservice war recht teuer für das, was wir bekommen haben aber es war ein anständiges Essen. Der Shuttle vom Flughafen zum Hotel war etwas verwirrend, und schwierig zu finden. Stellen Sie sicher, dass Sie genau dort stehen, wo Sie abgeholt werden. Wir wurden nicht abgeholt und mussten mehr als eine Stunde auf das nächste Shuttle warten. Aber als es dann endlich ankamen, war es in Ordnung.
Verfügbarkeit des Shuttle zum Flughafen. Das Frühstück bietet. Kaffee Service spät am Tag.
Freundliches Personal, Ordentlichkeit, Frühstück.
Der Service ist außergewöhnlich, Freundlichkeit des Personals und Wartung. Ich würde auf jeden Fall wieder hier übernachten.
Freundliches Personal. Flughafen Shuttle Service. Saubere und große Zimmer. Das Frühstück war gut. Nicht allzu viele Restaurants in der Nähe um etwas zu unternehmen während des Tages.
Great location, and the suite layout is fantastic if you are traveling with kids. Easy to get to Dulles, and the Reston Station metro station is only a few minutes drive. I have stayed at this location several times over several years. Each time I wake up feeling like I did not sleep well. The mattresses (for me) tend to be very uncomfortable (although I can't quite pin down why). However, I assume this will vary from person to person, so I wouldn't let it dissuade you...otherwise the suites have a great layout, and it is quite convenient to Dulles and as a jumping off point to downtown DC.
Friendliness and availability of the staff. Great Breakfasts, good location, easy access by hotel van to town center and metro station.
This place looked like an Aloft hotel on the inside and the beds were typical Hampton Inn: very comfy. Breakfast was great (free), including a waffle maker, and the coffee was good. Could've been $10-$20 less expensive
Clean and quiet, a very pleasant and comfortable room. Staff were friendly and helpful, making sure that I had a ride to the airport waiting for me when I needed it - even though it was earlier than their shuttle service normally starts. The location is very convenient to the airport.
The hotel was in a perfect location for our needs. A friend was coming in to Dulles airport very early Saturday morning. He was able to take a shuttle to meet us at the hotel. It was a 20 minute ride to DC, and there were plenty of food/convenience store options right near the hotel. The rooms were nice enough, beds were comfortable, and it was very inexpensive compared to other hotels in the area at the time. Walking around the hotel it felt a little old and dirty. But didn't effect our stay. Stay there if you are looking for a hotel near Dulles.
I used the pre-check-in feature sent by Kayak which seemed to facilitate my check-in a bit. The room was spacious with 2 queen beds as I requested. Room faced the courtyard, which was nice. The facility has a workout room and pool which we didn't use, but are nice amenities. There is a small cafe and a good sized lounge area in the lobby. The location is perfect, just inside Herndon with close access to Dulles and, Reston Town Center. Nothing to report here.
Food available late. My PCs and Apple device all could not attach to wifi. I called the front desk who promised to come up and look. No one very showed up so I had to live without. There was definitely a server or Router issue at their end. Don't lie their cage style food bar.
The front desk staff were very helpful and a shuttle is provided to and from the nearest metro.
My wife and four children stayed there over thanksgiving from Wednesday till Saturday. We didn't have hot water the entire time. They told us empty rooms had hot water so they took my wife to another room one time for a shower but never bother to try and relocate our room. Each day we called and told them and they did nothing. When we left we told the front desk once again and they said they'd tell the manager and we've called back each day trying to resolve it but the manager is apparently never in. They never made notes on our room or called back. There's a lot more i could complain about with the stay but for a hotel to not have hot water and do absolutely nothing about it is a joke.
We had a great time staying in the Homewood Suites.Rooms were very-very nice and the stuff was very friendly. Food in the hotel was really good. 30-40 min. away from Washington DC. Next time we'll definitly staying in this hotel. A+
Rooms are clean and confortable. I wanted like to have any type of hotel dinners.
The rooms were amazing, the pool is heated and just right for kids or adults, the breakfast had everything we could have wanted and the from desk staff, especially Sam, were extremely helpful and courteous. Nothing, we're definitely staying at a Homewood next opportunity we get
fine hotel; very good price staff not willing to exert themselves to help people get to the airport ahead of time...
The morning shift front desk attendant went well beyond providing good customer service when I attempted to purchase some Gatoraide for a fellow business traveler that had fallen ill the night before. As I mentioned my friend's illness, the clerk waved the fee for the beverage, had the service personnel check on my friend and then provided additional Gatoraide the next morning. Nicely done Residence Inn in Herdon VA. As a business traveler I hoped to have easy access to an on site or nearby fitness center. This location didn't have one but did provide a pass for a local Gold's Gym approximately 3 miles away. I did take advantage of the pass a few times, but the distance from the hotel made it difficult to take advantage of more often due to the time in transit to and from Gold's. Thanks for the free pass to Gold's, but what I really needed was access to on site exercise equipment for a quick 30-45 minute daily work out.
The hotel is clean an BEAUTIFUL nicest place I've ever stayed No refridgerator
location, location, location! Ideally located in the Reston Town Center with shopping, dining and entertainment a short walk away. Convenient parking. Room had a tremendous view of the fountain and lighted trees lining the walkway.
When checking in the staff was very friendly and helpful. Nothing there blew my mind, but it was a very nice stay. While the price was a little much, it was a reasonable value, although not a great one.