Houston Hotels in Northside

The hotel itself was nice, however, there was no pool/hot tub. The hotel had a luxury feel from the moment we walked in. It was in an excellent location with easy access to the airport and major highways in Houston. The air conditioning in the room was not working. The room was warmer than desired at night. The light over the bath tub was not working. But all in all it was a great place to stay for the money.

It was outdated. Everything in the room felt like it was old.

I liked the fact that they had a complimentary airport shuttle. The neighborhood is 'transitional'. I had my dog with me as we were taking an international flight the next morning and I was able to walk her for about five minutes before I had to turn around because the community went from questionable to bad very quickly. Also, my in-room dining menu was missing the lunch and dinner section. I called to request someone bring up a menu, but nobody ever came. Finally I went down to get a dinner menu from the restaurant and was presented with a lunch menu. Ordered room service for breakfast and could only eat the potatoes and the english muffin because the eggs weren't made from eggs; they tasted like cardboard.

Yes they did not have wireless internet and cable interned did not work. How can conduct business without internet now a days.

its location to the convention the rooms were old. no microwave or ice box in room.

Room good bed good and breakfast good When check out there appear some stange bill such as the phone bill and breakfast bill(my breakfast should be include)

Comfortable room, gym, pool, great breakfast. They did not have my booking.com reservation. Then they accomodated me but did not note that breakfast is included so I had to sign for my breakfast bill and then re-claim it at check out. Pool opening times are not on hotel book in the room. Also pool does not have changing facility and this was not advised to me by the reception staff or the hotel book so I went down and had to go back up to the room to change, back down again and then go back up all wet ! One of the main reasons for me was the shuttle to Galeria but last shuttle is at 4.30 pm. Again, this was not stated on hotel info on booking.com

They did not give an imformation about internet.

The staff in the concierge lounge was very nice I upgraded to concierge level and they closed it the weekend I was there and did not tell me

Fantastik personell, positive and serviceminded. Very good hotel A simple weight scale to check how many Kg/pound they are where only avaliable during 1 hour in the evening??? Poor roadmaps was given, could be much more improved.

That it was a suite. Furniture had a musty odor.

This guest did not leave comments about this hotel.

The pool was broken, that's the reason we booked the hotel because the pool look nice on line. Very disappointed children so that didn't make for a pleasant vacation ;( The pool was broken, wish she woulda have mentioned this at the time of our check-in '(

Clean Had a pool but it was closed for remodel or something that was a big reason for me getting hotel to start with. They said I could go to another hotel and show them my room key and they would let me use they're pool.