Baymont Inn and Suites Indianapolis West

Positiv: We checked in on February 28 and the 3 ladies working through front desk were so sweet and nice. We arrived to town earlier than expected and they got us right in our room early. They were also nice enough to point us in the right direction of places we should hit while in town.

Negativ: Upon checking out the next morning we discovered that it snowed 4-6 inches which was no problem for us since we are from Indiana and have all wheel drive. The parkin lot had not been plowed and side walks not shoveled. My husband went to get our car and pull up to the door to load our things. Unfortunately he couldn't pull up to the door to load our suitcases because the employees had decided to park their cars up at the front door as to not get snow on their cars. My husband asked one of them to move their car so he could pull up and walked away. Not realizing I was his wife the man behind the desky proceeded to call my husband every name under the sun and complain about the snowing getting on his precious car. But he did go out and move his car. After that the two men who were driving the shuttle van that morning were very rude calling another woman a bitch because she wiped some snow off her car up by the front door. This all took place in the LOBBY! If you liked getting treated like crap when you're a paying customer go ahead and stay here.