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Good location! Lots of good restaurants around hotel. But one thing was, I found out the kettle in my hotel room was very dirty and not wash. We book a big room. Room was big with big tv and backyard.
They don’t do house cleaning enough. Found out kettle was very dirty. A bit shocking. Other than that, everything is good.
I booked two nights on this hotel 1 month earlier, however, when I arrived there, I was told that they confirmed my reservation but did not make sure the room for me. In the end, the staff was kind enough to find me another hotel to stay, which was just ok, but at least my partner and I didn't have to cancel our trip.
Lovely location in greenery, away from the tourist crowds. Staff are so cheerful and helpful throughout the resort-like hotel. The vegetable varieties and meat produce at the restaurant are amazing. Breakfast is healthy with superb vegetables, eggs, bread and fruit dessert options, including sparking wine at breakfast. There is also a wine bar with food, pity we didn't get to try as the menu looks delicious. The private hot bath is relaxing, though the access is only for 45 minutes a day. There are nice restaurants nearby. Town centre is 15 min bicycle ride away (or shorter by cab). Hoshino onsen 20 min bicycle ride away. If you are looking for a place to relax in Karuizawa, make no hesitation to stay here.
Would be nice if we could have access to the private bath for more than once a day.
Most of the furniture are made up of wood and the feeling is so warm
The room was excellent and the hot spa provided was more than excellent. We loved it. Most staff went out to see to our needs. We were very happy with these staff.
The place/hotel looked very empty. Staff present were invisible. Common areas need improvement. Maybe the hotel have to consider more shuttle trips to and from the hotel for visitors without cars.
Über das Hotel
Dank der ausgezeichneten Lage in Karuizawa ist dieses Hotel nur 0,8 km von Tennishalle von Karuizawa und 2,7 km von Karuizawa Prince Shopping Plaza entfernt. Ebenfalls nur 15 Minuten entfernt: Geschichte- und Volkskunstmuseum Karuizawa und Bibliothek von Karuizawa. Bahnhof Karuizawa ist zu Fuß in 28 Minuten zu erreichen.
basierend auf 169 Bewertungen
Die Stornierungsbedingungen hängen vom Zimmertyp und dem Anbieter ab.
- Kumoba Pond 1,3 km
- Karuizawa Prince Shopping Plaza 1,8 km
- Karuizawa Train Station 1,8 km
- Naka-Karuizawa Station 2 km
- Ginza Shopping Street 2,1 km
- Kyukaruizawa Ginza 2,3 km