Hotels in Kerrville

This place was a dump. I think it was a who're house or a crack house. I wouldn't let my dog stay there. Room smelt gross. I got my money back!

Everything

Food was good... Never before have I thought, "This salad has too much bacon..." Pool with swim up bar is nice. When we needed towels, roll out bed, etc. service was prompt.

Our room service dishes sat outside our room about 24 hours before they were picked up. Gross! Tub drained slow & bathroom needs updating. No washer/dryer. Room was too warm and a/c wouldn't get cold enough.

Location was close to the Texas Lions Camp. We needed a place close to this location to pick up my daughter from camp and to stay before our drive back home in the morning.

The place is TIRED AND OLD. The smell of MOLD AND MILDEW in the room was unacceptable. The room SHOULD NEVER HAVE BEEN RENTED OUT IN THE CONDITION IT WAS IN. Upon checking in (around 5pm Friday night), we noticed a terrible odor in the room. We only dropped our bags off, so we did not realize how bad it was. We returned in the evening, after picking up our daughter, and as we sat in the room the MOLD AND MILDEW ODOR grew stronger. I called the front desk to complain, and the girl sent a guy up to spray down the room. As he walked in he said, "wow the smell in here is terrible!" We had the balcony door open to try and get the odor out. The AC unit ran all night, the air did not cool, and the odors got progressively worse. I complained in the morning at about 6:30 AM and nothing was done to fix the problem. I was beyond furious with the lack of a solution or attempt to rectify this problem. I never slept a wink that night due to the horrible smells. In fact I went out to my car to try and catch a nap before our long drive back home. In the morning, my daughter and I had sever headaches, congestion, and red eyes. AIR QUALITY POPLE NEED TO BE CONTRACTED TO TEST THE AIR QUALITY IN THESE ROOMS, that is how bad the mold smell was. Other problems were present at check in: two front staff members arguing while we stood there waiting.

The room was updated, very comfortable, inside 2nd floor facing pool. Much better than outside rooms, quieter on the inside. The staff is very supportive. Bette, is an amazing woman who works in the restaurant, over 70 works like a maniac. Gotta love that spirit! Thank you all.

The person that checked me in at the front desk was professional and friendly. The room rate was unbeatable. I asked for a specific type of room and she accommodated me without a problem. The room was clean and decorated nicely with marble counters, microwave, refrigerator, and desk. The bed was comfortable. I had the room with a rock wall just outside the pool. It was in Feb 2016 so there was no noise from th e pool area. One door opened to the parking lot and the other opened to the nice courtyard by the pool. As a woman traveling alone, I felt very safe although I typically prefer hotels with doors on the inside of the building.

Easy access.

Price a bit higher than value.

No towels, soap, shampoo in bathroom. The motel appeared to almost vacant but he room we got was an outside room facing the parking lot, despite having a very pretty inner courtyard.

Location, comfortable bed, free breakfast.

I think the room that I stayed in was formerly a smoking room. It didn't smell very fresh. I also didn't like that the hotel did not have an elevator. I'm able-bodied but my parents would not be able to stay at this hotel because of mobility challenges.

convenient location

no elevator

Bed was comfortable. Hotel was quiet.

the size of the suit. the juice in the morning,

the old smell of the pellows, the breakfast , the size of the tub in the bathroom, the pool was not clean.

Plenty of morning breakfast food

Fold out couch did not have a top sheet and desk had no help so they couldn't bring one up to us (in pajamas by then so ha to dress to go get it). Desk lady should never be alone!

The size of the rooms, breakfast, cleanliness, and friendly staff.

The location is fine but there are not any large signs on the hwy (16) to identify the road that takes you to the entrance. Only a small sign, which is difficult to see when there is a lot of traffic.

The location was fantastic to shops and restaurants. Staff was very accommodating and friendly. We have told so many people about Kerrville and where we stayed.

The morning employees and there addia

That we didn't slend enough time working on .me its forum

Even maid service very helpful & friendly

The only thing we had was a tv.

No coffee maker . Husband called front desk and they said they did not have aby. Had requested a king bed and was given two standard size. When ask about it was told that would be $10 more.

Convenient location

Dirty hallways with lots of smells. Overwhelming air freshener in room. Air conditioner was weak. Breakfast was all gone by 7:30 AM. Expensive for what we got. No elevator (my wife is disabled and we could not get a bottom floor room).

Very clean rooms

No breakfast no coffepot in room

I liked the rate and the cleanliness of the hotel thought it was an awesome value for the money!! This is our halfway point in Kerrville to Port Aransas and will be staying at this hotel from now on!!

Nothing really very easy on and off I-10 and great eats across the street at the ItAllian place and quiet a few other places within walking distance!!

Very comfortable bed

Not enough parking, asked the cleaning people to change the bed linens and they just made the bed

Very peaceful, but close enough to Kerrville to be convenient. Hosts pay attention to details. Our cabin had a watchcat assigned to it.