Negativ:: Menu same on both nights, would have liked more variety
Positiv:: Lovely spacious room with very comfortable king size bed. Nice extras in the room such as buscuits, nibbles and rhubarb cordial. Good size bathroom. Scenic outside terrace for drinks and coffee.
Negativ:: Nothing really but the shower took a bit of time for hot water to come through.
Positiv:: Gave us a free upgrade to a Superior room which was excellent
Negativ:: Room was a disability room and had red cord pulls everywhere which was a bit off putting for us. Was afraid I would catch and pull them by mistake!! Was going to ask for a change back to the Deluxe ...
Positiv:: Beautiful setting, nice building, big room.
Negativ:: Room was very hot, even with a fan provided, hot towel rack in the bathroom made the whole room uncomfortable.
Positiv:: Fabulous service and the food was excellent
Negativ:: More staff on at breakfast
Positiv:: Lovely location and grounds. Room very comfortable and clean. Dinner in the evening was outstanding, as was the breakfast the next morning.
Positiv:: This would have 5 stars if it had the obligatory spa/gym. Very high-end hotel, almost faultless.
Negativ:: Here's the fault. The restaurant is horribly over-priced, attempting nouvelle cuisine with a very short menu, normally a good sign but it was, bluntly, ordinary albeit very highly presented. ...
Positiv:: The peace and quiet and views from our room, the staff very attentive, food was perfectly portioned and beautifully prepared. The attention to detail from our welcome to our departure was excellent. ...
Negativ:: The room booked had a few minor issues, due to the heating broken the room was far to hot and we were moved straight away which resolved this.
Positiv:: Amazing tea.
Negativ:: The length of time waiting for the bar staff to serve us.
Positiv:: Food, Luxurious room, Small extra touches
Negativ:: Didn't like cupboard over sink in bathroom banged my head Didn't like where the cereal was placed too near table felt uncomfortable as some people were wasting there Having said the above ...
Positiv:: Helpful hosts
Negativ:: Challenging stairways
Positiv:: Very comfortable bed and really welcoming owners. For the money it was excellent value and would certainly stay there again
Positiv:: The staff very friendly and helpful and an excellent breakfast
Negativ:: everything was perfect
Positiv:: I liked the friendly welcome from David and Debbie. I liked our twin bedded room which was at the rear of the guest house so very quiet. I enjoyed the nicely cooked Full English Breakfast.
Negativ:: I liked everything.
Positiv:: sehr freundliche Gastgeber
Negativ:: etwas abgelegen
Positiv:: Lage war gut und Zimmer ist geräumig, war unter dem Dach. Die Vermieter sehr freundlich. Frühstück war sehr gut.
Negativ:: Der Weg zum Zimmer war sehr steil und schmale Treppe.
Positiv:: Everything was perfect to the point I will now use moving forward whenever I am in the area
Negativ:: Bar Bill!
Positiv:: The staff were extremely helpful and attentive to my needs. The bed was very comfortable andslept like a log!
Negativ:: There was a leak from the shower door
Positiv:: All of the staff were extremely helpful and friendly. Room was well furnished and comfortable.
Negativ:: Long walk from reception to room 120, traversing many different different ground levels with lots of stairs.
Positiv:: The location was perfect for a relaxing few days. Access to the Severn Valley Railway was a plus and a most enjoyable day stepping back in time. The staff at the hotel were friendly but not ...
Negativ:: Absolutely nothing.
Positiv:: the food was delicious, particularly the Special Event, Sweets & Treats evening, really enjoyed that.
Negativ:: Our room was situated among the wedding parties, which happened on 2 of our 3 nights. However the staff dealt with our concerns, and we enjoyed a peaceful night for the last one.
Positiv:: Zauberhaftes Anwesen im Tudor Stil. Komfortable Zimmer mit Gartenblick im Erdgeschoss. Luxuriöses full-size Doppelbett (ca. 250x220cm). Badezimmer sehr geräumig. Restaurant mit gediegener Auswahl an ...
Positiv:: Extra comfy bed
Negativ:: Bar menu - very limited choices
Positiv:: Hotel, Bar and restaurant S taff are extremely well trained, friendly and seem happy at work.
Negativ:: Communication from events team was too last minute and had to keep chasing re arrangements. On day of event it was clear some info hadn't been passed on.
Positiv:: All but one staff member was great, we were very well looked after as it was my daughters wedding. The food was excellent, the hotel was comfy and the rooms were very nice too.
Negativ:: Amongst our party we had many rooms and many are quite a long walk from reception. The late night residents bar was unfortunately off-limits to one couple of non residents amongst a group of 20/25...
Positiv:: Very clean couldn't fault for cleanliness staff very good especially manager matt so helpful
Positiv:: We haven't stayed at the Stone Manor for more than a decade but were impressed by the make over that it's had in the interim. Our room was very clean and comfortable and the staff were ...
Negativ:: The food is on the pricey side but we booked the hotel for a very reasonable price.
Negativ:: Noise from the street might bother some people.
Positiv:: The room and bathroom had been recently refurbished and were very tastefully decorated and furnished and the king size bed was unexpected and really comfortable. Altogether our two night stay was ...
Negativ:: When we arrived the young person who greeted us made us very welcome and helped us to our room and gave us every assistance we needed a very pleasant young man indeed. The folks in charge could learn...
Positiv:: Lovely refurbished room and hotel
Negativ:: Noisy bar management seemed more interested in drinking and enjoying themselves breakfast nice ingredients in the cooked breakfast but badly cooked terrible service our table was shared with other ...
Positiv:: The rooms in the Talbot Hotel were very spacious and modern a pleasant surprise.
Negativ:: Breakfast could have been organised better.
Positiv:: This was booked literally the day before and we were very pleased with our stay. The room was clean, the bed was comfortable and the bathroom really nice. We didn't stay for breakfast either day ...
Negativ:: Our one, very minor, gripe was that the room wasn't made up after our first night. Not a huge deal but would have been nice to have had the sugar and biscuits replenished. We didn't complain ...
Positiv:: Frisch renovierte Zimmer in tollem alten Hotel! Preis-Leistung unschlagbar.
Positiv:: Excellent place to stay. Rooms and food were superb.
Positiv:: The staff were friendly but businesslike . The room and ensuite well supplied, beds comfortable. THe food enjoyable. The price very reasonable .
Negativ:: We had no complaints at all and would certainly stay there again.
Positiv:: The décor & room was great. Very friendly staff & customers in the bar. They had a karaoke on in the bar & had we not being tired we would of gone down. It was a bit loud but wouldn'...
Negativ:: We stayed on a Sunday . But there wasn't any food being served after 3pm. All though the landlord did say he would make us some thing which was good of him. The only place serving food that night ...
Positiv:: The evening meal was great and enjoyed in a traditional pub atmosphere. Breakfast offered a choice of continental or traditional cooked breakfast. We chose the later and it was excellent.
Negativ:: No private parking however this did not prove to be a problem
Positiv:: Everything is nice. Near to the hotel there is a very scenic route (towards Ludlow), very beautiful.
Negativ:: My room was a bit too far from the wifi spot so it was quite slow.
Positiv:: Good location, easy parking, just a 15 minute walk to a great Chinese restaurant
Negativ:: No lift, room a little dated, breakfast 'adequate ' but notjing special.
Negativ:: Needs a lift for when you have heavy luggage
Positiv:: Good breakfast selection Beds were comfortable
Negativ:: No lifts,I had to walk up three flights of stairs to my bedroom including carrying suitcases. Location of the hotel
Positiv:: Staff very friendly room clean happy to stay there
Negativ:: I booked late so had to have top floor but thats my own fault
Negativ:: Leaving the hotel in morning
Positiv:: I stayed in the room with the four poster which was really spacious and corner bath. Nice bar area and I had the lamb shank for dinner which was really good. Previous comment said it was noisy but...
Positiv:: Pleasant Hotel with friendly staff
Positiv:: Close to the event we were attending. Nice staff, nice breakfast, nice place.
Negativ:: No elevator but it was only a few floors.
Positiv:: The breakfast was excellent
Negativ:: Small amount of noise late at nite from room next door
Positiv:: Sehr gutes Frühstücksbuffet mit 'Full English Breakfast' Sehr gute Bettmatratzen Sehr hilfsbereites, freundliches Personal
Positiv:: I know this hotel over many visits but this one was not good.
The aircon/heating is very poor. This has been a problem for seveal years.
The breakfast this time was not good and we now believe was microwaved from the previous day.
There is no elevator in the hotel and as a result we will move to an alternative for the future.
Hotel used to be good but has stood still over time and is simply a conference/wedding center now it seems.
Positiv:: The staff were friendly and very helpful
Negativ:: The breakfast offered many options but the cooked breakfast not that good
Positiv:: Everyone was very pleasant,going that little extra seemed to be a natural thing at this hotel.residents bar very inviting
Negativ:: Bathroom a little tired,but this is minor point
Positiv:: Towels and bedding clean
Negativ:: Whole place needed decorating and good clean. We moved rooms three times.not good
Positiv:: Staff friendly and attentive.
Negativ:: A couple of minor maintenance issues that should have been noted and dealt with before we arrived.
Positiv:: Used the restaurant in the hotel. Food was very good.
Negativ:: Stayed in an 'Executive Suite'. Looked recently refurbished. Layout & design really need rethinking. No door on the bathroom to separate it from the wardrobe. TV not properly visible from ...
Positiv:: The location was lovely but had no time to explore.
Negativ:: Food was not to good though I only ordered chunky chips and onion rings but chips still had a bone in them and onion rings were all stuck together!!! Breakfast would of been lovely had the bacon been...
Positiv:: Attended for a wedding. Philip went above and beyond to ensure everything was perfect.
Negativ:: There was nothing I didn't like.
Positiv:: Rooms incredibly quiet, wonderful community market garden adjoining perfect for walking around with doggies
Positiv:: TOASTER BROKEN SO NO TOAST AT BFAST
Negativ:: Bed was very uncomfortable hence did not sleep too well
Positiv:: The room was clean and comfortable with plenty of hot water. The food in the restaurant was delicious and the restaurant staff were excellent
Negativ:: The very rude attitude of Lynsey upon checkout did taint the experience for us slightly
Positiv:: Good size Rooms, Reasonable Wifi spead, Good Food
Positiv:: Staff, Location near my meeting, good breakfast
Positiv:: Food was very good Staff were very friendly and helpful Compensation for complaints very fair
Negativ:: Room maintenance is very poor
Positiv:: Bed was extremelty comfortable. Evening meal enjoable
Negativ:: Parts fo building were getting a little 'tired'
Positiv:: Rog, who greeted us, was lovely and went the extra mile. It was great to be able to use the neighbouring health club facilities.
Negativ:: The hotel felt very tired indeed - cracks in the tiles, a smell of ingrained tobacco in the furniture, old towels and stained pillowcases. When we called for room service at 10pm on a Saturday, we...
Positiv:: The staff were so lovely and the food was absolutely delicious!!!! A+ for food
Negativ:: Room was very dated, needs a complete refurb the bathroom was really tired and didn't feel clean. Ironing board great to have but the cover was filthy
Positiv:: The hotel is accessible for wheelchairs. It provides ramps where they are needed. It has a disabled room.
Negativ:: The hotel is an events hotel, and events take priority over the services and comfort of hotel guests. On Friday there was a school dance. but we were more affected by a wedding and dance on Saturday ...
Positiv:: Staff very helpful and friendly. Communal areas light and airy
Negativ:: The 2 bedrooms we saw including the 1 we slept in were cramped, very little storage and no chairs.
Negativ:: Very poor decor, peeling wallpaper and rusty radiator in the bedroom. Toilets in reception area not cleaned
Positiv:: Location and parking
Negativ:: The room was rather tatty and cramped. The bathroom was small with no space to put any toiletries. It's probably fine for one night, but it would be a bit of a hassle for more than that. The ...
Positiv:: Clean rooms, great facilities for the price we paid (swimming pool, steam room etc).
Negativ:: Room service could have been better. They seemed low on staff, it was hard to locate the staff, no one picked calls on reception and room service alike.
Positiv:: We travelled with young grandchildren after a visit to the safari park. The room was huge and meant we could settle them down to sleep and still enjoy the TV without disturbing them. We very much ...