Nice and clean room, very lively place! My TV didn't work however I didn't even mention it as I was on holiday and never in the room
younger crowd, good to party with. terrible stay, strong smell of feces and urine outside my room, only solution they offer was to move to worst room. When first arrived, my room was leaking and they had to move me to sister hotel 30 min away, upon my return the bathroom smells of mold and feces, very unsanitary environment. Hotel staff basically threatened me with violence and offers prostitution. and why would you make a section asking about what I don't like about this hotel and then tell me not to use it for complaints. I will never use booking.com again.
The hotel is in need of a slight upgrade but it is big, clean and safe. It was a fair walk to our room from the reception area, but the grounds are really big and well maintained. The pool is also big and great if you have kids with you. If you want to sight-see, renting a car is really cheap, I think that we paid $* U.S so the parking facilities is a bonus. \n \nIt is only a few minutes from the airport, but cabs are so very cheap that it does not make too much diffference where you stay in the area. All-in-all, a reasonably good hotel.
Great hotel, especially for the price. Rooms were clean and the staff was very friendly. Pool was nice and relaxing, quick less than 5 minute walk to the beach and close to restaurants and shops. Would definitely recommend.
The rooms were great and the staff was exceptional. Candy organized our family a cooking class that was one of the highlights of our trip. The rooms were clean and comfortable. The location is great and close to the beach We don't have really anything to complain about
sehr gute zentrale Lage, guter Komfort Es sollte auf jedem Zimmer Wireless Internet Anschluss geben
Da es der Abschluss unserer Bali Reise war, wollte ich ein teures und gutes Hotel buchen. Leider passten Preis und Leistung unserer Meinung ueberhaupt niicht und wir haben uns sehr geaergert! Gleich der Empfang in der Lobby war mehr als herzlos und die Zimmer eine Katastrophe mit Baustellenlaerm und nicht zu oeffnenden Fenstern!
Hotelanlage an sich sehr gepflegt. Zimmer riecht muffig, liegt etwas weit "ab vom Schuss"
Ein Hotel mittlerer Grösse mit sehr höflichem und aufmerksamen Personal, familiär. Eine Oase in Mitten der "Großen". Das angesclossen Papas Caffe könnte etwas mehr Auswahl bei den Speisen haben.
freundichkeit des Personals, persönliche Atmosphäre, gepflegte Anlage, gute Lage, direkt am Meer neben dem Hotel-auf beiden Seiten- laufen zurzeit Bauarbeiten und wir haben nicht wie versprochen Garden- oder Poolsicht erhalten.
Landestypische Architektur, Villen eingebettet in viel Grün und Blumen. Obwohl eng gebaut, ist die Anlegung der Villen sowie der Zimmer so ausgerichtet, dass die Privatsphäre gewährleistet ist. 2 Pools, Liegeflächen um die Pools herum. Ausgezeichneter Spa mit tollen Behandlungen, auch Massagen. Nähe zum Strand, wo man entweder Surfen, faulenzen oder lange Spaziergänge machen kann. Frühstücksbüffet leider etwas lieblos und Qualität der Speisen nicht überragend. Dafür ist das Café Papa sehr angenehm, gutes Essen, leckere Pizzas. Frühstückbüffet eher mittelmässig.
Some of the facilities were a little worn. There was a problem with some leaking water which my son fell over in.
The hotel are in a very nice location. Directly on the beach and close to the Beach Road. Just small step and you are in the city. Just a small steps and you are on the very nice beach. Nice large pool with a lovely pool bar and kindly staffs. Nice garden with a nice restaurant close to the beach. The staffs at the pool and the garden restaurant kindly, helpful. The hotel by self. If you come from the pool and garden, you have the feeling you are not in the same hotel. The rooms are old, dark, very dirty, and noisy . The cleaner unkindly, laesy and not clean. My room was full up with mosquitoes. The blanket on the bed not white, more grey. Only 2 towels for 2 people. The cleaner not disinfect the toilet.
Both my husband and I enjoyed our stay. The staff were very friendly and helpful. Fantastic location for both shopping, restaurants and relaxing by the pool or on the beach. I would have no hesitation of recommending the hotel
The service of the guy on the front desk was discusting. He tried charging us for drinks from the mini bar but we did not care that we did not have them. He ignored us and said he would call the police. It was discraceful service and wrecked the end of our holiday. I will never stay there again.
Beach and central location Small bath room
The best part of the stay is having very friendly and helpful hotel staff to guide you through sightseeing places and to find the best shopping places which the locals use. Made some friends and had a great time. The only unfortunate problem was that they were renovating during my stay and the noise and dust was bothersome as i would love to be able to write in the quiet solitude of my room during the day.
Good breakfast, great pool, close to beach & city center renovation on our floor, dirty
Location is great. Buffet breakfast was good with sufficient choices. Staff was helpful and accommodating whenever we request for items like outlet adaptors and packaging tapes. Yes, the House keeping staff should clean the rooms well and use better smelling fabric detergent or softeners for their sheets, towels and pillow cases. Their bed throw pillows were soiled and smelly.
My friend was in the pool, floating human shit went on to her and she has to jump out of the pool, disgusting!! We complain to the staff but not even an apology!! Rooms are outdated, poor break fast spread, for sure this hotel not value for money. there are much better hotels on the beach for this price.
Everyone was so friendly and helpful. The location was great...right on the beach! The hotel also helped a lot with booking excursions.
Villa mit abgegrenzten Garten sowie Privatpool mit absoluter Privatsphäre. Frühstück wurde immer exakt zur gewünschten Zeit in die Villa gebracht, Sehr nettes, gut Englisch sprechendes Personal Da die Villas ganz neu sind, ist das kpl Areal / noch nicht alle Villas fertiggestellt. Dies stellt soweit kein Problem dar, da man davon nichts sieht, leider ist aber tagsüber der L#rmpegel laut, da eben noch gebaut wird.
Ambiente es war kein wirlpol wie im Angebot sonder nur eine runde Badewanne
Toller Rooftop-Pool, tolle Rooftop-Bar, komplettes Hotel sehr sauber, vielseitiges Frühstück, direkt am Meer/Strand (nur durch Straße getrennt - bei allen Hotels in Kuta ist das der Fall), ruhig und trotzdem zentral, sehr hilfsbereites freundliches Personal. Bad evtl. etwas klein, leider kein Balkon - hat mich beides aber nicht wirklich gestört. Nichts Negatives!
Lage, sauber bequeme Betten, tolles Frühstück. Strand, Essen, Einkaufen und Unterhaltung nur einen kurzen Spaziergang entfernt für meinen Geschmack zu viele Leute und ein wenig laut mit all der Musik.
Freundlichkeit des Personals,swimming pool just great, food sehr gut Verbesserungsfaehig sind Auswahl der Fernsehsender.Sollte moeglich sein neben Deutsche Welle auch einen oder zwei andere Kanaele aufzuschalten. Zum Beispiel Eurosport,ARD,ZDF oder SAT 1
Tolle Lage,gutes Frühstück,sehr gutes abendliches Unterhaltungsprogramm mit Band. Gute Poolanlage. Das Personal,vorallem beim bereits bezahltem Frühstück unfreundlich. Man hat ständig das Gefühl alle wollen Geld. Die Qualität des Zimmers entsprach nicht ganz unseren Hard Rock-Vorstellungen.
Die Lage, das freundliche Personal, der grosse Pool, die gute Musik
Zentrale Lage, super Poollandschaft mit Unterwassermusik und guter Poolbar, sehr nettes Personal, schöne Zimmer Zu später Stunde sehr lautes Hotel
dass das hotel sehr ausgefallen war und einzigartig
The comfort of the facilities, the friendliness of the staff and their desire to ensure your stay was at highest level at all times.
Close to all the action in Kuta and a lot of good places to eat. It is more a family hotel, and not that great a location for single people.
The staff in every area were very friendly & helpful. The food was good & well presented at breakfast. We also liked the adults only plunge pool area, as we dont have small children it was nice to be able to have some adult space,it was very relaxing for us after a very stressful year. We have no comment to make as there was really nothing we didnt like.
Pleasant & close to everything
Hospitable staff and good ambience No proper lifts and we have to climb up and down a few staris every time we need to get to our room from the lobby.
It was a family hotel I had no young children so it was the wrong place for me. They gave me keycards to already occupied rooms and I walked in on a half naked man. It was really disturbing for both of us.
good location, convenient for shopping and beach walk. internet connection fee is very expensive!
very relaxing we just wanted a few days away from our busy schedule it fitted the bill perfectly could'nt complain
The happy hour at the pool bar The polution of the air in Bali Kuta (a bit beside the hotel)
Relax and no congestion within the hotel No sauna
hotel was ok needs some renervations my aircon flooded the room and staff did not even fix no safe in room, smell of room
The hotel was lovely, it doesn't look much from the street but once you step inside you see the traditional Balinese hotel. The pool was great it had a swim up bar and good cocktails. The food was nice, the satay chicken was excellent however the breakfast was ordinary, but great for the price! Initially we had a room with two single beds, the room was old and tatty however, the second night we moved to a queen room that was beautiful and clean, balcony overlooked the pool and the air conditioning was must! This hotel is in a brilliant location central to shops, beach and waterbom park. It is great for those on a budget!
Nice Garden Area with 2 Pools, Open Restaurants, Very Friendly Staff! Wireless is not available in the entire hotel as advertised but only in the Lobby and the Restaurant.
It was a great position and the staff were very friendly and helpful. The rooms were well air-conditioned and breakfast was actually quite nice. You'd sit in a pagoda like area with the gardens all around which was a lovely way to start the day. The pool was lovely but needed some more shade the chairs around it.
Lovely friendly staff most of which knew my name and alsways addressed me by it! My boyfriend!!
Die Lage des Hotels ist sehr gut. Tolle Aussicht vom Restaurant auf das Meer. Frühstück sehr gut und ausreichend. Der Pool ist zu viel zu klein. Die Poolfotos täuschen enorm.
Zentral gelegen, Zimmer mit Seaview = ok, Frühstücksbuffet reichhaltig + vielfältig Zimmergrösse zu klein
Sehr gut absolut freundlich und hilfreiches Personal. kostenpflichtiges Internet und ein etwas zu klein geratener Poolbereich.
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
The location,security,foods and the surrounding area near by. A lot of mosquito!
Recht zentrale Lage. ich habe schon wirklichg viele Hotels besucht, auch in Bali, aber einen so schlechen Service habe ich noch nicht erlebt! (Service horrible!)! Es dauerte ewig bis wir (trotz ruhiger Situation) bedient wurde, das Zimmer befand sich direkt (!) neben der Eingangshalle, trotz langfristiger Buchung eines guten Zimmers!! Eine Alternative wurde nicht angeboten, stattdessen mit Einbehaltung der Kaution gedroht. Das Hotel selber erscheint von aussen kolonial, drinnen eher Großhotel mit sehr vielen Zimmern (not individual). Die Nachbarhotels waren tatsächlich besser und deutlich billiger!! (very bad price/value). Bei vielen gesehenen Hotels auf Bali ist dies wohl das schlechteste gewesen (worst hotel in Bali)
Das Hotel ist sauber, sehr zentral und hat eine wunderschoene Gartenanlage. Das Fruehstücksbuffet ist vielseitig und sehr gut, d.h. ueber den Erwartungen. Leider wurde in meinem Zimmer die AC nicht getestet, als ich eincheckte. Als ich späaeer ins Zimmer kam, musste ich feststellen, dass das Geraet defekt war (viel zu laut!!). Ich musste das Zimmer um 20.30 Uhr wechseln.