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Nice rooms with best furniture and marble design.very friendly staff at the pool and very Cooperative and honest. many Breakfast variety to choose from. I have had experiences where i felt the staff make you feel that they don't trust you. Example. the question " have you taken anything from the minibar" the insist to ck before final payment. another example. at the time of Ck out, the Bell boy, before sending my bags to my cars, he checks with reception if i paid. the lady at the reception, insist to receive my keycard before leaving the hotel. many more example. i am a frequent flyer and i stay at 5 stars hotels about 60-70 days a year. never seen like this attitude
Room was clean, facilities are excellent and the privacy section for females for swimming pool.
the swimming pool
The bed size was good and clean. Location is far from city,
Convenient location - nice room - good service
relax to employ brety girls
The staff is cooperative. Islamic culture which is suitable for middle eastern Muslim families. There is a need for more variety in restaurants.
Nice staff Very poor room and bathroom cleanliness
hospitality & welcoming on board No
I think the location is good Old bulding
Staff were friendly and courteous. The hold hotel, though old but had a renovation I believe, is in a great location with in the main city centre. The concierge staff, receptionists and business centre staffs were great in service and accommodating your requests at no delay. The service at the main restaurant could be improved. the staffs were not anticipating the guests requirements and instead had to wait long to grab theri attention during my breakfast. Had to wait long for some one to offer tea/coffee though the restaurant was not busy. Employing some new energetic staff would be the best remedy as most of the existing ones were like with no aggression and "I know my job" attitude..
I like the ararbic hosipitality and they quick response to any inquiry no
By far, the best hotel in Kuwait. Outstanding service with very attentive, personalized staff. Loved the marble bath, complimentary car service, excellent breakfast buffet.
Location and Extended stay Value for money is high
We had our breakfast in the room and we ordered additional dishes beside the standard breakfast selection but they did not charge us on the extras I did my booking for a standard room but they upgraded me to deluxe suite due to the price I agreed on thru booking.com which is matching a deluxe suite and not a standard room
uns hat das preis-leistungsverhältnis sehr überrascht, der peis für normal tarif ist 3x so hoch. das hotel ist sehr schön und hat seine sterne verdient, es ist persönlich, luxuriös und international der strand war von beiden seiten durch mauern bergrenzt, das ist nicht schön und schränkt den besucher sehr ein
The service and personnel were extremely polite. Gym facilities were very nice Snacks served in the club lounge had been in warm for the whole day and were not very tempting,
Good choice of restaurants. Some refurbishing work on-going, but not very noisy. Some rooms are facing inwards (!) and this might be a little unusual, but very comfortable when the temperature approaches 50°C outside.
Nice hotel for business - wifi all over Internet connection a bit slow
I liked the facilities. The rooms need renovation. Furniture fabrics and bathroom tiles are old.
Excellant hotel, very convenient fro me, since my businbess was in Shwekh. No
Front desk team awesome Everything was good
I stayed there on business, friendly and good service. I did not use any of the facilities, too busy !
resturant & breakfast were ok.. old hotel, smelly rooms, old furniture & TV, annoying american army guests. i will give it it 3 stars maximum.
food left - after shave not available
really best hotel chain in the region, boutique personal feel na
Excellent. Friendly, courteous staff and comfortable accommodations.
The only good aspect was that it's close to the avenues mall and there was a subway and email cafe just across the street from the hotel in case you wanted to have something other than hotel food. The staff were nor familiar with the city or tourist attractions. Conceirage was rarely available. The hotel had very poor ventilation. Rooms smell like fish! Their extra beds are very poor (springs are loose your almost sleeping on the floor and the blanket is old and is meant for home use not in a 5 stars hotel!).Overall, it is an old hotel that requires alot of changed if they want ppl to keep coming.
Swimming pool was not pre heated and accommodated to be utilized. In addition is too old design and not fit for all ages. AC in room is not adjustable. During sleeping, you better to put it off otherwise you will get sick when it’s on.
service was excellant rooms were a good size and well equiped very clean. location lacked shops etc.
Friendly reception staff , new and clean room , new furniture, bathroom very good but small, central location and value for money good for business travelers Wi-Fi not so good , bathroom and room little small . no spa or pool.
excellent value for money, excellent location staff need more training, some of them taking care of their internal office work while custemer waiting for service or enquiry
value for money, staff were friendly location, there are a lot of constructions and bad smell in the area surrounding the hotel. facilities, such as super market, etc. are not availalble in the hotel area, you would require to use a taxi for simple grocery shopping. Also, there is no fridge in the rooms; it would've been nicer if there was a small fridge. Breakfast served in the hotel is not very good and cold mainly with very limited choices, so if you're staying in this hotel, exclude breakfast.
Close to the gulf. Rooms are very small. It is not good for families who have children.
extremely small rooms and bad cooking smell throughout the hotel and the neighborhood.
Comfortable bed, printer and fax in room, dvd player, free wi-fi room design not impressive, room quite small, average breakfast, price not so attracrive
Everything was good, as expected of a 4 star Very expensive
nothing special. This is a purely business-men hotel. Puplic areas must improved and be extended
stay was excellent and no comments or complain to be added
Nice, specious and clean rooms. Friendly staff, good restaurants, also in the literally neighbouring Sheraton. There were no meeting rooms available. This forced us to go to the Sheraton, against high costs (35KD per hour).
Very good for business with a printer / scanner / fax in every room and efficient staff to support it and in the business centre
The only thing i liked is the sea view from the room and balcony. Honestly many things. Hotel not upto the standard of Le Meridian, had to wait a long outside no one attended and had to inform the reception. Floor tiles are found very old, ugly and broken, room carpets are so old and smelling, A toal renovation is required as to keep up to the standard of Le Meridian.
was good location
very nice hotel but not that good service poor service .. room dinning expensive
cmfort, location, service, Break fast *Don't try to book this hotel by any credit card from web, they will leave you to bay again (Tow time) even if you show them bank account for this approve from hotel. * less people in the reception area to for check in/out. * barking not available any time. * Only hot water in the bathroom * first hotel with bad pints from my experience.
Gym equipment was broken. No pool.
location only it should be ranked as 3 stars
scope of view Bathroom - Water
wonderful rooms, comfort of beds, kindness of staff, superb design and perfume in lobby, and definitely delicious food.
Fresh fruit backet available every day; the hote is new and everything is actuallt perfect! The room was quite small; in room wireless not available
Nice room and facility, breakfast was good, there has been blackout , we stayed in the dark for about an hour without air conditioner 1.00 am No tv channels at all
Everything was perfect just the area I hope it was close to Mall.
i like the room and the lighting view at the back of the bed. and the buffet there was no mirror in the room which is very important especially for the ladies. the pillows is not comfortable at all. the room is so small for deluxe room. the hotel is far from shopping.
Entrance/reception area was run down, in need of upgrading.
The staff were helpful. Free delivery from and to the airport. Quiet. The lobby was not up to the standard of a Le Meridien Hotel, it was so small. The room was small too, although I stayed in a deluxe room. The bed was not comfortable at all and especially the pillows. The shower had problems and it was so difficult to open the water and close it. No mirror in the room and no dinning table.
The willingness of the staff to help Breakfast is poor
Quiet room The room has an old style and poor television set
comfortable and clean
Excellent hotel, can only recommend it.
staff,location,roomadn services were wonderful. they dont have body scale in the bathroom :(
location of the hotel
very good staff,responsive and helpful,specially the concierge staff.
The rooms and the breakfast
This is by far the best hotel one can stay in in Kuwait. The staff is simply outstanding: very friendly efficient and pro-active. Although my booking clearly mentioned I was only allowed to check in after 14:00, I was able to check in at 7 am. The hotel staff even offered to pick me up from the airport, upon arrival. -
I stayed, whilst on a business trip, but it was a home away from home and probably one of the best hotels I have stayed in. Excellent room, facilities, food, staff, location. I would thoroughly recommend.
huge suit, clean and nice staff. its only four floors.
luxury hotel , good food , clean and quiet beach still not open , there is a house behaind the hotel cutting half of the beach side.
i enjoyed the stay ,were the atmosphere was calm and relaxing. beautiful rooms with a modern and simple decoration. excellent location to shops and restaurants i hated that there was no awnings for cars and our sea view wasn't sight pleased it wasn't directly on to the sea because of the constructions
Friendly staff All leisure activities advertised are for females only
The Staff is nice The Hotel needs renovation
Proximity to the beach and a friendly, helpful staff. Not enough hot water.
The services provided by the hotel was not meet our expectations..
All was excellent NONE
- 3 stars only - GPS coordinates wrong - Excutive suite very small - Non profissional room service
The hotel is good , front staff is below average ... The hot water mixer at bath room need balance as some time the water is very , very hot and some time cold ...no balance.
Completely misleading location. The actual location is more than 3Kms away from the advertised place on a unqualified urban area. Other than a tiny gym all the advertised facilities are for women only.
location which near to the beach, quite and room decoration was very beautiful. Room services and the breakfast were poor.
welcoming and helpful staff