Negativ:: Staff was confused about check-out times
Positiv:: The ocean side pools and grounds of the resort. Very remote and relaxing.
Negativ:: Reception area was poor. For a resort being promoted by booking.com we expected at least one person we could communicate with within the staff. We couldn't. Made questions about food choices, ...
Positiv:: great location, friendly staff, good food, very relaxing atmosphere
Negativ:: room a bit smelly (from cleaning chemicals, i guess)
Positiv:: i love the location, awesome views, awesome beach waves. there is so much room to relax, the rooms have A/C and cable and wifi.
Negativ:: the slide wasnt on all day and i found out too late to enjoy it (we stayed one night only)
Positiv:: Pools are lovely, breakfast is good, love the slide and the sea views
Negativ:: It is fairly expensive considering how basic the rooms are. Extra touches such as high quality toiletries, a bedside lamp, pictures, a mirror in the room and extra pillows would make it value for ...
Negativ:: No hot water in our room. The place was pretty empty, as far as guests, but they put all the guests next to one another. Would have liked a room away from everyone else.
Positiv:: location and good breakfast, very small portion at that. rooms share a nice view.
Negativ:: I bought a two day stay for my family ,Is advertise admission starts at 2pm , well it really starts at three pm, beds are not comfortable , no clean linen and the hotel does not provide w/ bath ...
Positiv:: Great location and the staff was very nice.
Negativ:: Like to have a warm shower.
Positiv:: Excellent location, staff and food.
Negativ:: Rooms specially restrroom needs to be better ( wasn't really clean). Swimming pool it's really small and it was a lot of people trying to enjoy the pool.
Positiv:: Incredible views from room and roof
Negativ:: Price is a little high
Positiv:: It's close to the restaurants. Front beach property.
Negativ:: The bathroom was disgusting , the toilet didn't even flush. There were cockroaches. The room that we booked was not even close to what we saw on the pictures shown online. The pool was not what we...
Positiv:: I liked the balcony in our room, however if you are staying in the standard rooms make sure to ask for any rooms in number 1 to 4, do not stay in rooms 5 and 6 as they are in the ground floor and do ...
Negativ:: I traveled during holy week and the hotel was full and it did not feel clean at all times.
Positiv:: Beautiful balcony over looking the ocean. Yummy breakfast. Very nice staff
Negativ:: No top sheet on the beds... just a blanket. Had to pretend the blankets were new.
Positiv:: The property has a beautiful view of the ocean.
Negativ:: The photos on booking.com were HIGHLY photoshopped. Rooms are worn, need touched up. Overall the property was starting to show signs of age and due to remodeling.
Negativ:: Hotel didn't provide room accommodations as decribe, one room was supposed to be for 6 , room had one bed and couch. Hotel beds were uncomfortable. Romm had only one towel, wanted to charge me ...
Negativ:: i have pay for a reservation for my husband a 2 friends ,you guy said that the room it has 3 beds and a sofas,there was only 1 bed and no bathrooms????? WHAT cane of hotel is this??? the people in the...
Positiv:: I loved the staff! They were great, especially Luis and Jason!! They went above and beyond. The food was also very good (a lil over priced)
Negativ:: The hotel itself does need a remodel. The bathrooms needed an update. ASAP!
Positiv:: Great location and views from the hotel. The beach was spectacular, and the property very nice. The staff were attentive and the only restaurant on the property had a decent selection of food.
Negativ:: The seaview room was overpriced for the comforts it provided. Bathroom lacked basic toiletries and hair dryer, towel rack and soap dispenser were falling apart, the plumbing emitted an unpleasant ...
Positiv:: I liked the location and the view from the rooms d the view from the hotel ground
Negativ:: The bathroom smelled funny when you left the door closed. Our room has a jacuzzi tub in it we asked one of the staff members to show us how to turn it on she tried to and showed what each faucet was ...
Positiv:: I liked the view and the food
Negativ:: I didn't like that it wasn't open the salty pool
Positiv:: friendly people is clean
Negativ:: The smell off paint in one off the rms they paint the same day was not ready food to spencer the roof to get there terble 1 bed broke
Positiv:: Excelent service, very good food and Excelent prices , nice place to get away
Positiv:: The view is great
Negativ:: The room was clean the only thing I did not like was that the room curtains do not block from people looking inside the room