I always adore that special white tea smell of the westin. The building itself was beautiful... All glass...the girl w the red hair in the front was super sweet and as always the hotel room was very clean and well kept. Always love the Westin!
super clean, friendly staff wish they had a jacuzzi
Almost everything about it was amazing Their pool facility does not have a hot tub
Kind helpful staff
Nothing Booked 5 weeks ahead of time, confirmed my reservation via email the day before and was still double booked and unable to stay at the hotel. Poor business practice to do that to people.
Gorgeous hotel, updated and clean, showers mediocre, must try salted caramel cake. 30 min taxi to rail. No airport shuttle offered.
The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street. Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.
The bed was very hard. The room service was a disaster. They gave us bread with fungus!! and a pitch of water to make coffe!!
Check in staff was friendly and helpful. Elevators did not work.
Frühstück ( wenn auch amerikanisch!!) . relativ geräumige Zimmer, günstiger Preis über booking Com.. wir verlängerten 2 x und der Preise wurde immer günstiger, kostenloser Internetzugang, Wireless, kostenloser Parkplatz, zentrale Lage an der Autobahn sodass Boston schnell ereichbar war. Sehr freundliches und hilfreiches Personal (z.B. als der Drucker am InternetPC versagte: You can take my PC in the office, i will help you!!! ) etwas eng beim Frühstück und dieses halt typisch amerikanisch, aber eben inclusive und so bleib die morgentliche Suche nach breakfest erspart und Kaffee konnte reichlich genossen werden.
Wir waren mit dem Hotel sehr zufrieden, es entsprach unseren Erwartungen und der Service war gur, die Mitarbeiter sehr freundlich.
Übernachtung für 4 Personen für 90$ in einem 4-Bett-Zimmer 25 Meilen von Boston Downtown entfernt ist m.E. in Ordnung. In Anbetracht des günstigen Preises war alles im Rahmen
Lage ist ca. 20 min ausserhalb von Boston, direkt bei der Abfahrt I-93. Mit Auto leicht zu finden, ins Zentrum besser zum P&R, dann die U-Bahn. Frühstück für USA nicht so schlecht, tolle Waffeln frisch zum Selbermachen!! Hotel von Preis/Leistung absolut empfehlenswert! Frühstücksraum sehr klein, früh aufstehen ratsam, aber Dank Jetlag sowieso kein Problem.
Preiswertes Motel in der Nähe von Boston Zimmer rochen leicht muffig, waren früher bestimmt Raucherzimmer. Frühstücksraum etwas zu klein.
Das Hotel war sehr angenehm, wir waren in einem gut ausgestatten Business-Zimmer untergebracht (kostenloses Upgrading). Das Frühstücksbuffet morgens war reichlich und gut und das Personal nett und hilfreich. Für Gäste ohne Mietwagen gibt es zwei Bushaltestellen direkt vor dem Hotel an der Hauptstraße. Von hier aus kann man nach Lexington und zur Subway Station Alewife fahren. Von dort aus gibt es laufend Verbindungen nach Boston. Wenn das Hotel gut gebucht ist reicht der Platz im Frühstücksraum bzw. in der Lobby nicht. Auch die Stühle im Frühstücksraum sind ziemlich schmutzig. Die Toilette und auch die Badewanne sind sehr niedrig, für ältere Personen nur bedingt geeignet.
Sehr freundliches und zuvorkommendes Personal, gutes Preis-Leistungsverhältnis WLAN nicht verfügbar (Computer mit Druckmöglichkeit am Empfang vorhanden), Frühstücksräumlichkeiten ungemütlich
Das Frühstück war für amerikanische Verhältnisse gut Unser Zimmer war schon etwas renovierungsbedürftig. Das Fenster war nicht zu schließen da verzogen. Es wurde zwar "repariert" allerdings so, das es ca. 1 cm offen blieb. Wurde in der früh ab 4.00 Uhr lauter.
It was very different from the standard hotel looks, in that they are very colorful and the organization of the space and room is very unique. Definitely nice to see a hotel that is not the standard fare, especially outside of a major city. The king sized bed was pillow top and felt amazing. They had so many pillows on the bed that we had to move some off to a lounge chair. They gave out (free) bags of ice downstairs in the snack bar area instead of having an ice dispenser on each floor, which was another oddity, but we were ok with that. No complimentary breakfast, but there was an area where they served food if you wanted to order it for 24hrs. They have shampoo and body soap dispensers that are attached to the wall under the shower head. First time we saw that, and not sure if we liked it or not because it can be opened by guests and refilled, but it was better if you use a lot of shampoo and conditioner. They use Bliss products which was nice. Room was very well lit, with two separate overhead reading lights at the bed. Indoor pool was nice since it closed at 11pm. The water was a good temp but theres lots of chlorine in that water though. Overall a clean and neat experience at this hotel. I'd recommend it. Water pressure in the shower could be better. It didn't feel strong enough to wash away all the soap. Hard to get out of the parking lot of the hotel into the main road, as the stop light took about 8 minutes to change to green. Not sure if this may be a city street light issue, but they should probably have a better exit onto a main road. Bathroom could be a bit bigger as the fridge was underneath the bathroom sink.
the staff were both kind and helpful
Very clean, modern and the staff was so helpful and sweet. Not a thing.
From the time I walked through the door, I was the most important person standing in front of the agent. They made me feel like I had stayed there before. They made sure at everthing was taken care of. None
The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience. The pool area was very small and extremely hot.
The building is a leed gold, which means green energy efficient building with great indoor air quality. The hotel staff was very professional and helpful. I would love to stay there again. The pool water was full of salt and chlorine.
I had an extremely pleasant stay, and would absolutely recommend this hotel to anyone who is looking for an affordable option right outside of Boston that has exceptional customer service. I stayed here on a visit from FL to see my family, and wanted to enjoy the serene environment of Lexington as an escape from the city. Everything was flawless with our stay.
loved the breakfast. was pleasantly surprised with the accomodations as some reviews said they were too stark. However, I thought they were very comfortable, lots of perks. Thought the beds, while comfortable, seemed to have valley from use. Also, did not like choice of teas.
The rooms were beautiful and the beds were incredible. The breakfast was excellent as well. I felt very pampered.
Nice breakfast, but heavy on the sugar and carbs. Has workout center and small pool. Billed themselves as providing free airport shuttle & there was none. Suggested I call a cab ($100 ride) instead. Did not provide cleaning service because it was a holiday weekend. Staff utterly unapologetic. did not provide evening happy hours on holidays, either. The most eye-rolling I've ever seen in a hotel staff. They were full of themselves.
The comfot and decor of my room. Close proximity to Boston. No transportation after 8:00 PM, although they advertised shuttle service until 9:00 PM
The pool!!! And the staff is very nice!!
It was very nice to have a complimentary breakfast included in the price
proximity to interstate poor choice of breakfast; room windows could not be opened
The clever combination of the restaurant.Breakfast part and lunch/dining part. Close to other shops etc. The sound of the elevator.Sounded like it needed maintenance.
Not much The place just felt dirty. Floor was a little sticky. The place looked worn out. I arrived around midnight. No-one was at the desk but there was a sign saying will be right back. Went to the phone to call and it didn't work. The wash cloth (white) was kind of gray. Maybe something was wiped up with it washed and put back in service. Was noticeable next to the other real white wash cloth, Towels were rough except for the two bath towels I used. I will usually wake up early and do some work. I couldn't. I showered, shaved and went to work early.
Good elevator security, location, friendly doormen, the staff apologized for not taking care of my water problem or leaving a note. Didn't fix the loud banging noise when I used the hot water in the bathroom sink, mold in the shower drain, shower clothes line didn't work, no Boston papers available, coffee poor quality, Starbucks croissants were day old and cost $4+, I had a view over industrial Boston, obstructed by the gym. Even the gym faced away from the water.
Hotel is clean and comfortable, Free wifi. High parking costs
The staff are very nice and accomodating. Rooms are comfortable and include wifi. The restaurant is just ok
Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service. Nothing.
Parking shoub be free.... One reazon i change to anotyer hotel.... But the night i stay was perfect.. Larry G
The room was cleaned and well maintained. I found the shower to be really tiny, not enough room but I can ignore that There was no coffee in the room
Easy about 1 mile walk to back bay. Room smelled musty. First was given a room that wasn't cleaned properly. A shirt was in the corner of the room and a black mascara mark on the pillow. Then was moved to a room with a balcony which was nicer but still smelled musty and had eaten food(baba ganoush) left in the fridge. Housekeeping needs to improve! Will never stay again. Hyatt Regency in East Boston by the airport is way better!
Good level of service and venue Pool is too far from rooms
It was comfortable. The staff was awesome. It was run down and the parking was over priced considering there was a lot of empty parking spots and outside the city.
GREAT location. Nice room with a good layout. Comfortable bed. Extra pillows. There were flying gnats in the dining area and the bar area. Really unpleasant.
loved my room and the location!
The online description advised on-site parking, it sure was, at $38 a day, I could have stayed at the Marriott down the road with free parking $38 a day parking, turned my $150 room into a $200 a night room after taxes, very deceiving
Helpful staff Location. Very far out of town with extremely poor transport links to city centre. This was not the impression I got from website!
The manger who was there during the day on the 16th was incredibly helpful, friendly and a sincere lady. She really made me come away with a very good impression of the hotel
just sleep and eat poor manu at breakfast
Freundlichkeit aller Hotelmitarbeiter, Zimmerkomfort, Parkmöglichkeit, kostenloses WLAN, gutes Frühstücksangebot
Das Hotel ist für seine Kategorie absolut in Ordnung. Zimmer sind geräumig und sauber und das Personal ist freundlich. Verbesseren könnte man die Auswahl beim Frühstücksbuffet und die Weitergabe der Information über Restaurants in der näheren Umgebung.
Bed was comfortable Very small bathroom, Vent broken. Tv remote didn't work well.
The staff were incredibly helpful and friendly. The room was super clean with a very comfortable bed. The price was great. I would definitely stay here again. I wish they had a restaurant. There are few within walking distance. I ate at the cafe Marriott Courtyard next door. A sitdown restaurant to enjoy a meal and glass of wine would be ideal.
Breakfast Stained carpet
I liked the price, especially for New Years Eve. I liked the guy at the front desk with the dress he was very polite and helpful. I like how everything was fairly new. I appreciated the free breakfast which was not too shabby at all. No pool
Room, rates, complimentary breakfast, staff assistance. Slow elevator
Das Hotel war sehr schön, Mitarbeiter waren freundlich und hilfsbereit, das Zimmer war großartig. Das Bügeleisen im Zimmer war von schlechter Qualität und könnte ein Upgrade vertragen. Es war auch viel weiter von der Innenstadt und von den öffentlichen Verkehrsmitteln als ich dachte.
ein modernes gut gefuehrtes Hotel mit sehr freundlcihen Mitarbeitern
Schönes Zimmer, gute Ausstattung, kostenloser Internet-Zugang, freundliche Mitarbeiter. Auf Reklamation über sehr laute Zimmernachbarn wurde sofort durch Vergabe eines neuen, sehr leisen Zimmers reagiert. Klimaanlage auch in ausgeschaltetem Zustand nicht geräuschlos
Zimmer und Lage Wireless Connection hat nicht wirklich funktioniert, Zumindest nicht mit Apple Computer. Und die vorhandene Beschreibung passte am Ende nicht zu dem wie man sich einwaehlen sollte.
Immaculate!! Very Friendly Staff,very nice room. LOVE the real glass doors in the shower Wish this were the case with all hotels, a real bargain at $---
It was clean, new rooms, perfect kitchen!! Breakfast was fabulous!!!
Convenient location for my conference. Comfortable accommodations. The hotel is clean and well run but is starting to look a bit run-down. A face lift would help.
This guest did not leave comments about this hotel.
One bedroom suite was wonderful with fully equipped kitchen and large bathroom. The hallways and our guest room were in desperate need of vacuuming.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
We booked a big two-bedroom suite and overall it is a great experience. Everyone loves it and we enjoyed everything about the hotel. No
cleaness The noise from the parking lot and the room above us.
fully equipped for small family trip
The staff was very accommodating and friendly!!! No
Spaceious room and bathroom, clean linen and rags. Heating system
We never ended up going.there was a snow storm and i was stuck 2hrs away with no refund
Clean, easy to make reservation, friendly staff
It was very easy to access and extremely clean and friendly. No hastle whatsoever I didn't see any
Bed was very comfortable, staff was terrific. Bathroom needed some cleaning and the one of the towels had a big yellow stain on it .
Staff was good and helpful The king bed was in bad condition. The middle of the matress had an over use. It felt like a whole in the middle. As if someone very very heavy used it for a long time. I had a backache after just one night. All yhey need is to replace the mattress and it would be a great room to rent.
The staff was very helpfull with directions and knowledge of surroundings Tv had lost signal a few times...
Hotel was clean, in convenient location, and included Wifi and free parking.
None When I booked this online the charge was $189. I was charged 259 plus taxes. $314.74 Total. wow! What a rip off
The room was comfortable, clean. The bed was comfortable and the bedspread was white and very clean. That gave me alot of comfort knowing that the prads are washed often. There was a restaurant which was very good , but the menu was rather limited.
It was my first stay at an Extended Stay. I liked the room layout, furniture, and the extended stay kitchen. I would look to stay again. The breakfast was disappointing. It could be a little more robust. Hot food is not necessary, but dry cereal and, maybe, toast and fruit would be nice. The packaged products were poor quality.
convience Very limited kitchen utensils and dishes, No paper towels or any thing to clean up after cooking. One thing of dish powder, but if you use a dish, you must wait for dishwasher to finish to make side dish. This is cheap. I could have stayed at a marriot residence in almost same price with lots of everything
Sawing and screwing noises woke me up at 7:30 am.
Staff were pretty friendly. Took 30 mins to find my booking. Rooms and facilities are old and run down. No room service. No beer on tap in the bar (i mean it is Boston) . Breakfast was expensive and poor quality and selection.
The hotel was incredibly clean. The fitness center had all we needed. The staff was welcoming, friendly, nice, helpful and very funny. This was a five plus star place for a cheap affordable price. We LOVED this place and we would stay at this hotel again. There was nothing not to like. I truly love how clean it was. It could have done without the "NY parking charge" but as New Yorkers we get it.
Very clean and comfortable. I was a single girl and I needed help with my bags which were very heavy. I called up the concierge and the front desk 4 times but no one came to pick up my bags and I had to lift 3 bags on my own..
Staff was great, excellent location, great breakfast (not included, at least at my rate). Comfortable room, nice bed, etc. Heating didn't work, on a rather cold night. It was a bit like staying in a tent during winter camping that way. Staff indicated to me that the heating units (they were old school, but I wouldn't have minded if it worked :) are all in process of replacement.
Great value for a roomy and spacious quiet location. I loved the shuttle it can pick you up near the stations but I wish I knew coming in instead of walking there. No real amenities but there are renovations underway. Snacks were only provided on the first night not second.
That it was being renovated, leading to a messy lobby, busy elevators and noisy early in the morning
Having to pay $35 to park my car. Given location of hotel, how do they expect people to get there other than by car. It is not like the hotel was in downtown Boston. Should be free to Marriott members. Breakfast was o/k.
The management was fantastic.
Friendly staff A bit far from Boston downtown
The staff was very helpful and nice. I made a reservation for the wrong night with kayak and they guided me step by step to correct the error without penalty ( even if I already passed to deadline to cancel). While I was on the phone in the lobby the night manager brought a bottle of water free of charge.
nice view of boston-- too far to walk comfortably to cambridge