London Marriott Hotel Canary Wharf

Der hohe Standard, die Zuvorkommenheit des Personals, die zentrale Lage im Dockviertel.

Zum Zentrum ist es schon ein wenig weit. Manche Zimmer liegen direkt neben der DLR. Auch wenn die Zimmer gut isoliert sind, hat man keine schöne Sicht

U-Bahn nur wenige Minuten entfernt, sehr schöne Lage, Zimmer war bereits um 12:00 fertig, obwohl 15:00 Uhr Check-In wäre, toller Service,...

Staff were so welcoming and helpful. From the door man Al-Amin to receptionist Nick and waiter at restaurant. Mindia the bellhop was very helpful and pleasant. Well done on the 24 hour gym. Very thoughtful and handy.

All minor things which didn’t affect the stay generally that much. 1. Room had one telephone at desk so for the sedentary people out there if you’re in bed you need to get up and call :) 2. Elevators are few and slow so check out and people getting to work might find that an issue. 3. No swimming pool was a surprise as there is a sauna and steam room. 4. A bit of a walk from canary wharf station which is uncomfortable at night in cold weather Major issues : 1.I noticed that the Staff are few and very overworked although the hotel was not even full. It is important to have the staff relaxed for better service. The kitchen is very small for a hotel this huge and the restaurant will need to be expanded. If guests are queuing for breakfast and hotel isn’t even half booked this needs to be addressed. 2. The fridge in the room security mechanism is ridiculous and very restraining. The fridge charges you when you take an item out even if you place it back. Guests need to read the contents many times, many have allergies and some guests simply have children. Management needs to reconsider

Good location, clean and well cared for. Comfortable beds.

Attitude of the staff on reception at check in and check out was appalling.

The room was very comfortable and I was surprised by the size. The doorman was a nice touch.

I was overcharged. The breakfast was not worth the £15. The in room tea/coffee service had rotten milk cups with a very rancid smell. They said they would make up for it but they never did because I was checking out. I am currently trying to get back $17

Cleanliness.

The breakfast was disappointing, warm and undercooked.

excellent and efficient staff.

Elevators are few and confusing. The rooms are small and somewhat Spartan for five star hotel.

The staff were fantastic. They are helpful, kind, and speak excellent English.

The view from our room. It looked onto a dirty overpass complete with abandoned shopping trolleys. I suggest Marriott take over the maintenance of this ground and make it worth looking at.

The cleanliness of the room was fantastic and the bed was very comfortable.

A lovely hotel. Very nice rooms. Excellent location

Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Nothing negative

We were given a room that had a fantastic view over the quay.

Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

No Bad Point to report.