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IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.
As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.
The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.
Staff was ecellent Parking a little too expensive
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
Loved the location of this hotel. Service was great as well!
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic. The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.
The mattresses were too old and lacked firmness.
We enjoyed our stay very much. We were there to be on the Kelly and Michael show after the Oscars. The staff could not have been nicer our room was clean and comfy. I would like to give a shout out the the bartender (Chris). He was very friendly and helpful. We quite enjoyed our conversations with him. Can't think of a thing.
Hotel has some quirks. It is very easy to lock yourself out of the bathroom by inadvertantly pushing the lock button when exiting the bathroom. In addition the bedframes are made of hardwood and are very easy to walk into.
Extremely friendly front desk staff who were helpful at all times. The valet manager was also extremely nice and always very pleasant. The rooms were clean and updated with a microwave and fridge. There was always coffee, drinks and a snack out by the front desk. A very nice hotel and reasonably priced for the location. Will definitely stay there again if ever in the area. There was a valet and fee to park each day ($32!) but since it's within walking distance to walk of fame I understand why they do it so tourists don't park there.
Parking is not included in stay. $32 a day.
Sehr schöner Poolinnenhof, problemloses Valetparking, die Lage direkt am Hollywood blvd Die Hotelbar ist etwas dürftig ausgelegt! Pool + Poolbar wurden ohne Anküngigung beim buchen einfach für eine TV-Aufzeichnung für 4 Tage gesperrt! Keine Preisverminderung dadurch!!! Lobby auch immer wieder für den "normalen" Hotelgast gesperrt!
Das historische Gebäude läßt einen an bessere Zeiten dieses durchaus denkwürdigen Hotels denken. Es könnte rein von den Räumlichkeiten Stil und Eleganz besitzen. Der Service war miserabel. Ich habe bisher etwas so unfähiges, unprofessionelles und arrogantes wie hier an der Rezeption noch nie erlebt. Die Cabanazimmer sind definitiv zu laut. Mein Zimmer lag zwischen 90er Jahre Pool-Disco und Kellnereingang zur Bar. Ich mußte mehrmals umziehen. Auf die Koffer wartet man über 1 Stunde, also kümmerte ich mich lieber selber drum. Telefonische Nachrichten wurden mir nicht ausgerichtet. Das Telefonsystem funktioniert auch nicht. Ein reserviertes Extrabett war -trotz Nachfrage- nicht aufgestellt und mußte um Mitternacht nochmals geordert werden. Unverschämte und unausgebildete Antworten seitens des Personals. Ein Albtraum. Nie wieder!!
Die Lage am Hollywood Boulevard ist zentral. Die Zimmer könnten ein bissche n besser gewartet werden, so klemmten fast alle Türen.
Super Lage, gutes Zimmer. Das Hotel liegt direkt am Hollywood Boulevard direkt gegenüber vom Chinese Theater Viele teilweise hohe Zusatzkosten. - Valet Parking 42$ - Diverse Taxen (Occupancy, California, City) zu insgesamt >50$ pro Nacht
Die Zimmer waren großartig. Tolle Bar. Wunderbar hoteleigene Restaurants. Wundervolle Lage. Das Personal ist fantastisch.
Sehr freundliche und hilfsbereite Mitarbeiter. Super Lage, Walk of Fame 2 Gehminuten entfernt. Schöne Einrichtung für diesen Preis. Wenig Auswahl betreffend Frühstück.
Die Lage des Hotels ist sehr gut!! Meine Frau hat sich in diesem Hotel Wanzen eingefangen (vermutlich Matratze)
Parkplatz direkt am Hotel, Lage sehr zentral Kaum Sitzmoeglichkeit fuer Fruehstueck, leider musste trotz Buchung schon ein halbes Jahr im Vorraus nach der ersten Nacht das Zimmer noch einmal gewechselt werden (Probleme bei Belegung)
Sehr netter Empfang (inkl. kleinem Willkommens-Geschenk)! Das Hotel liegt direkt hinter dem bekannten Kodak-Theater in Hollywood. Top Lage also, so dass man zu Fuss viele Highlights in West-Hollywood wie z.B. den Walk Of Fame zu Fuss erkunden kann. Mit dem Auto ist man innert kürzester Zeit bei allen Attraktionen in der Nähe (Hollywood Bowl = 2-3 Minuten, Hollywood Sign = 10 Minuten, Universal Studios = 10 Minuten, Six Flags = 25 Minuten). Die Zimmer sind sehr sauber und komfortabel eingerichtet. Wir hatten Zimmer 107, das direkt vor der Treppe liegt, welche in den 2. Stock führt. Im Zimmer sind daher die Stimmen von draussen teilweise hörbar. Zum Glück hatten wir aber nette Mitbewohner, die sich nachts leise zu ihren Zimmern begaben. Die Parkplätze auf dem hoteleigenen Parkplatz sind beschränkt. In der Nacht wird sämtlicher Platz (auch zwischen den einzelnen Parkreihen) ebenfalls mit Autos gefüllt, so dass man unter Umständen alleine nicht mehr raus kommt. Kurze Information an der Reception genügt aber, damit der/die Angestellt/e die entsprechenden Autos umparkieren kommt. In diesem Sinn eigentlich nicht all zu schlimm, einfach nicht die perfekte Lösung.
Die Lage des Hotels ist klasse. Es liegt mega Zentral hinter dem Kodak Theatre, aber es ist trotzdem ruhig und es gibt kostenlose Parkplätze. Das Hotel ist schon etwas älter und das merkt man auch, aber trotzdem ist es sauber. Das Frühstück wird in der Lobby aufgebaut und muss dann ins Zimmer transportiert und dort gegessen werden.
5 Minuten Fußweg zum Hollywoodstrip Wenig Frühstücksauswahl
absolut zentrale, aber dennoch ruhige Lage, sehr freundliche und hilfsbereite Mitarbeiter, günstiger Preis. Wir hatten eine Doppel-King-Suite - ideal für Familien. das Frühstück war ziemlich mickrig. Jeden Morgen das Gleiche, nicht viel Auswahl.
sehr gute Lage zum Strip, vertrauenswürdige Gegend, ansprechende Anlage und Zimmer; kostenloser Parkplatz;dafür etwas teurer; große Queensizebetten am Wochenende viele spät zurückkommende "Partygäste" und Zimmer sind sehr hellhörig
Das Hotel ist sehr gut gelegen, einmal umfallen und man befindet sich beim Hollywood Boulevard bzw eine U Bahn Station von Universal City entfernt!
Sehr gute Beratung am Empfang über die Umgebung, Nahverkehrsmittel, Restaurants, ... Das Frühstück war sehr eingeschränkt (Bagel, Muffin, Philadelphia - das war's zu essen!)
Room was massive for a great price. Ideally located for what we had in mind. Quiet for being so close to Hollywood Blvd.
A clean and comfortable apartment with all the necessities. Location was perfect for our needs and others who are there for Hollywood Blvd. For some this might be a little too closed to the grittier side of Hollywood.
Room size Laundry facility in car park Location Tiny tired bathroom Kitchen a bit tired Could only access wifi if we were standing at the door to our room which was a long way from the bed!
Our room was a little one bedroom apartment with a full kitchen. Clean and comfortable and quiet. The staff were all very nice & helpful. The location for Hollywood site-seeing is ideal--could not ask for better. Orchid is a quiet side street, but just a few steps away, Hollywood is loud & lively. No complaints!
Great location and price. Pleasant staff. Very clean. Surprisingly quiet. Long flights of stairs to room. Very slippery tiled shower floors -- I fell! $2 extra for towels.
Nothing Everything. The minute we get there we are ignored for a good 15min while the front desk flirted with a girl in the lobby. We are finally helped, but with attitude from the minute I opened my mouth to check in. Then we were told I had to have a passport to check in. I provided my out of state drivers license and was told that still wasn't enough. They had to have an itinerary showing that I planned on leaving. Nothing on the website we used to book advised anything about having to provide a passport and i have stayed at sevreal hostels around the US and never once did they require a passport to stay at their establisment. I even double checked my itinerary details when we left to see if there was any disclaimer. We ended up just cancelling our reservations as long as they didn't charge us. The guy checking us in was rude the entire time and had little to no care if we stayed. Never again.
Great breakfast, and very clean all around. Super helpful and friendly staff. Lockers in the room for your valuables and a really soft blanket! The beds were pretty good and there were sockets in between each bed with room for about 6 plugs. Everyone showers in the morning so the water gets really cold. This is not their fault though:)
So, to start off, let me say that this is not a hotel. It's a cheap way to share a room with seven other people and have a little base of operations to explore from. The thing that impressed me most was how clean it was. Every time I went anywhere in the hostel, there was someone cleaning something. I felt very comfortable in that. Also, having a lot of internationals around makes for great conversation. And the staff was very friendly and helpful. Great stay overall! The only thing I didn't really enjoy as much (and this really couldn't be avoided) was sharing a room with 7 people. Not that they weren't nice; just the awkwardness of not having much privacy and trying not to make much noise when you come in late or head out early. Other than that, it was great.
Loved the look and the set up and the modern rooms The people who run the hotel are super unfriendly. They 'lost' my reservation and didn't care to find it until booking.com called them. They also refused to move their Mercedes out of the circle drive so we could get through and instead told us to back into the busy intersection
Location, the renovations were skin deep and didn't extend to the $150 a night room I was in! The need for some paint and attention to detail were VERY evident. The front desk staff was unfriendly and unhelpful. NO facilities other than a tiny pool and a truly dreadful continental breakfast area.
Clean sheets. Lots of space. Great location for the price. Do not drink the water from the tap or the free coffee from the continental breakfast. Stayed there for three nights with a friend. The first night we celebrated with some old friends and thought we were just hungover in the morning. We drank a lot of water from the tap trying to counter the it. The second morning (not hungover), my friend and I drank a few cups of free coffee while waiting for a friend to pick us up. Both of us got the shakes, sweats and felt nauseous. Didn't put it together until the next morning when I drank more of the free coffee while waiting for a my ride to the airport. Same symptoms. My driver told me he had another guest from the hotel say the same thing.
Location Old and worn out
Located just a block away from chinese theatre and hollywood blvd attractions. Free overnight secured parking garage. The hotel is pretty much ran down in all aspects. I think it is unfortunately just bad management as it has the potential to be a jewel...you can tell the hotel had its good years at some point, but today it is just sad. Bad arrangements of furniture in the rooms (meaning large tables and chairs forced to fit small spaces between bed and wall, old and badly maintain wall paper, and really what ,ade me write this review.....extremely dirty. Food was left in the small fridge since who knows when, floors needed a sweep and a mop, dirty windows, with vews of dead plants ... Sad, very sad.