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It was close to the airport. I didn't feel safe there. There wasn't a latch lock on the door. The room was run down. Carpet was dirty. Cigarette burns in the comforter. It looked like they were in the middle of trying to update the room. It was in shape for staying in.
Nothing Everything Crack motel in bad area
Did not The picture were false advertising I'm not a person that complains at all but nothing was clean asked for non smoking rooms one of the rooms cover had cigarette hole the floors were nasty I have pictures to prove was very disappointed I asked the guy how the rooms were before we checked in he said he makes sure they are all clean well that was not my type of clean rooms
Good for money.But if you dont have a car you can not reach to Chicago easily.
Overall convenient price and location, nice local restaurants, very friendly and helpful staff. Housekeeping offered services every day of stay. Turned on the TV and unexpectedly porn was on and is included in the free channels. Not a bad thing if you're into it; just completely caught us off guard.
Das Hotel ist mit seiner Lage auf dem Flughafen-Geländer sehr gut erreichbar und ideal für eine Übernachtung, insbesondere bei business Flügen. Kaffetassen im Zimmer waren nicht gespült.
Sehr gute Lage nahe Airport ALles Ok
liegt direkt am Flughafen O'Hare; Terminals 1-3 in Fußweite, T5 mit Flughafenbahn zu erreichen; U-Bahn in die City fährt unterm Hotel los
Tolle Lage, nahe am Flughafen und CTA Blue Line. Wunderschöne Einrichtung, tolle Zimmer. Ich würde gerne wieder hier übernachten Matratze war etwas zu hart
Tolles Preis/Leistungsverhältnis für ruhiges und modernes Zimmer. Das Personal war sehr nett. Sie ließen uns um 12 Uhr einchecken. Red Bar hat tolles Essen und Snacks. Baustelle außerhalb des Hoteleingangs war ein Schandfleck.
Hotel in bequemer Lage für Bus Reisen Die Lage ist ein Drag
Tolles Hotel Bar mit Happy Hour und tollem Essen. Flughafen Shuttle Service Die Zimmer sind sauber und komfortabel. Die Parklage ist schwierig bei der Ankunft und beim Einchecken.
Tolle Lage, mit leichtem Zugang von Ihrem Parkhaus. Höflich und hilfsbereit. Großartiges Frühstücksbuffet. Großer Fernseher in unserem Zimmer Nr. 302.
Tolles Preis/Leistungsverhältnis. Sehr schönes Design. Günstige Lage. Höfliches Personal. Großer Parkplatz. Langer Weg zum Zimmer.
Sehr einzigartig, sauber und super Preis für eine Nacht Parkgebühr unverschämt, Sauberkeit der Billardtisch
Man muss fürs parken bezahlen? ? ?? Das ist lächerlich
Die Lage war gut für einen frühen Flug am Morgen
Gute Lage für Geschäfte und Restaurants. wenn Sie von außerhalb kommen: Sie sind nicht in der Innenstadt von Chicago in diesem Hotel. Der Bahnhof ist zu Fuß zu erreichen. Die Betten waren sehr bequem und die Handtücher waren toll. Das Zimmer war nicht sehr sauber.
Frequent shuttle service from/to the airport, very nice and spacious suites
1. Das erste behindertengerechte Zimmer war merkwürdig. 2. das zweite Zimmer war in einem anderen Stock 3. Die Klimaanlage funktionierte nicht gut im zweiten Zimmer 4. die Toiletten sind zu niedrig 5. keine Mikrowelle 6. Kosten für Wasser und Parken Die einzig gute Sache war die Nähe zur Arena
sauber, Zugang zum O'Hare Kein Pool, kostenpflichtigen Internetzugang
Freundlicher Empfang , sauberes Zimmer , ruhig , mit Airport Shuttle Bus und Blue Line Zug in 45 Minuten in Downtown Chicago
The rooms were new, clean, well furnished and well designed. Staff was friendly and attentive and the location is close to the airport and rental car returns. Just about as good as it could be. It was cold outside.. just kidding.. there was nothing objectionable.
Space in the roomnothing
Das Hotel liegt sehr nahe am Flughafen O´Hare, angenehm nach einer langen Reise. Der check -in läuft reibungslos. Trotz der etwas in die Jahre gekommenen Inventars, steht Sauberkeit und guter Servive im Vordergrund. Das Restaurant ist sehr gut, typische Auswahl amerikanischer Speisen, gute Qualität, üppige Portionen ! Faire Preise . Recommended ! Durch die Nähe zu Flughafen ist Fluglärm nicht zu vermeiden, Ohrstopfen nicht vergessen !
Es war alles in Ordnung. Das Personal war hilfsbereit und unser Aufenthalt leider zu kurz. Wir können das Haus gerne weiterempfehlen.
Das Zimmer roch "ungelüftet" dunkle Zimmer; Geruch
verkehrsguenstige Lage zum Flupplatz alles ok
The room, the fact that there was a restaurant,and a breakfast
Breakfast Dated, rooms not very clean, room doors are glass with curtains (not very practical), interior of rooms beat up, dated, and in need of serious renovation. Not typical of other Embassy Suits I've stayed in.
We liked the location being close to the convention center. The whole building was vastly under staffed. We could see the frustration in the eyes of the existing staff. Management was overwhelmed and appeared not to have proper training or experience. The elevators were not all operating and it took far too much time to get from the top floor to the lobby. The breakfast was cold and under cooked. On the last day of our stay the D.E.A. made a bust and was running around with guns drawn, while looking for someone. This made the reason for hearing people knocking on the door in the next room all night clear. I will be staying at the Hilton next year.
The hotel's facilities are excellent. It offers a breakfast as part of the room package that's wonderful; a chef cooks omelettes to order and there are a wide variety of other great breakfast items to add to your plate(s). The hotel's staff was very cordial, however I had a concerning experience with the reservations staff. As is my practice, I called the hotel the day of my arrival (May 23)to confirm my reservation. I was advised that no reservation had been made in my name. The clerk apparently searched for it in a variety of ways, but was unable to locate it. I eventually made another reservation through hotel staff. When I arrived at the hotel for check in, the counter clerk found both resrvations. She kindly canceled the second reservation (without penalty). No one seemed to know why my Booking.Com reservation was not visible (made on May 14) was not found by the hotel staff person I talked with earlier on May 23.
Spent overnight at thew hotel. Good service and helpful staff.
We loved everything! Mostly, we loved the attitude of the staff. They made us feel welcome and went overboard to be helpful. Didn't like having to leave.
Great location for shopping and restaurants. Rooms need to be updated and staff are not as friendly as I'm accustomed to when staying at Hilton Honors properties. Elevators are slow, so wait time can be longer than expected.
Liked the valet parking, the breakfast that's included, and its location in relation to the Stephenson Convention Center. Comfy bed. Poor service in the tavern, we walked out in anger. Coffee supplied in the rooms was just nasty tasting (Rain Forest French Roast, Yech!)
Enjoyable and quiet
When I check out the staff at reception desk refused to give me a recipt. They said that they did not charge my credit card. Though this is tackled through booking.com, the experience is bad to me.
Shuttle bus is convenience. The receipt is supplied in time. The price is pretty high.
excellent service. very clean and confortable.
The close proximity to O'hare airport. The fact I couldn't receive room service before 7am.
Close to airport, clean and a good buffet breakfast.
pool was nice, as was the work out space, staff was super nice and friendly especially the cleaning ladies, the place was very clean and professional. there wasnt a fridge or anything in the room so we were not able to store any cold food and what not for the whole weekend we were there and the whole paying for your parking gets kind of annoying
When I first walked in, the finishings and decor were much nicer...bordering swanky...than I expected. The 11th floor lounge was also a surprise with the various offerings of drinks and eats. It was also busy with travelers, which meant the draw for this lounge was better than most hotel "lounges". The only negative was the wait time in the restaurant when we wanted to get a late afternoon snack.
Shuttle picks you up from O'Hare and takes you directly to the hotel; the shuttle picks up and leaves every 20 minutes. The room was very clean and comfortable. Breakfast was included and was excellent. Staff weren't very professional, seemed disorganized and didn't strive to provide high customer service. This was most apparent at the front desk. We had 3 adults in the room which was stated on the reservation but only 2 breakfast vouchers. Rooms were difficult to navigate to, very confusing layout of hotel.
Staff was approachable, friendly, helpful, and watchful of safety. Exorbitent parking fees, ridiculous additional fees upon arriving and unforgiving entitlement to added charges. When booking online, it should be stated outright just how significant the fees will be. (The fees were nearly the cost of another nights stay).
It was close to the train, rooms were nice and very comfortable.
Rooms were better than expected, comfortable bed and pillows. Starbucks in the lobby! Breakfast buffet was excellent with lots of selection. Location and shuttle service very convenient to OHare. Shuttle was late the morning of our departure.
Next to the train station Had to go through about 7 tolls to get to it Did not tell me i had to pay for parking (took money out of my account) Did not tell me i had fees for internet Took out a deposit without telling me for the room (its been two weeks, still have not received it yet) Took an additional $30 out of my account without tell me Tried to call the hotel, would not help me.