W South Beach

Alles ist perfekt und wunderbar

Genial Relax & Full Service

Keiner

Staff was friendly and very helpful, pool was heated and very enjoyable, brand of toiletries was good, complimentary one-way shuttle

A few cosmetic things that were unappealing, furniture scuffed or broken at corners, main door required adequate force to initiate opening

The staff made up for the spa situation by sending us to a different resorts spa fully complimentary.

The bliss spa is gone. Their spa is just in a suite right now.. kinda awkward.. if you're not used to spas... and know what to expect then maybe you wouldn't notice but if you're used to 5 star resorts with a full service spa then you'd be very disappointed

Evan polinski was absolutely amazing! I stayed for 4 days by myself and he made me feel so welcomed. He went above and beyond to ensure my experience was everything. Thank you so much Evan

The location, the size of the room, the beach, the breakfast

The location was directly on the beach & close to lots of shopping, restaurants & activities.

While I was checking in, the staff set my luggage to the side. I tried to take my luggage to my room since no one was available but they would not allow me too. Silly & strange. I should be able to take my luggage if no one available.

The location, the staff, the service, the pool, the smiles.

That we had to leave.