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The beds were very comfortable and the staff was very helpful
Clean and spacious rooms.
If this had been $60 a night I may not have had issue with it - but the worn quality of the rooms, filthy old tiles on the shower floor and overall plainness in particular make this place tremendously overpriced at $100+. Terribly disappointed in our stay. The place reeked of some chemical cleaner that must be used. The aforementioned tiles in the bathroom - you need to regrout or replace them, it's just terrible.
They were very friendly, nobody was rude. They had a sign offering free toiletries if you forgot something and when we called because we did forget a toothbrush they accommodated us happily. Room was clean and comfy. No fridge in the room. I was prepared for this as I always travel with a cooler and they did have an ice machine.
Nothing Room was broken down. Had an odor. Bed was so old and uncomfortable, springs were coming through. Only stayed because the room was paid in advance. Room was nothing like the picture on the website, that might have been taken 15 years ago. Never again.
Clean, quiet, basic accommodations
Not much Uncomfortable bed and tiny pillows, noisy drunks downstairs
Very clean, comfortable, and the hardwood is nice! Comfortable bed Good space for a two bedroom Recommend to others!
Quiet and in a convenient location. Every surface except the bed linens in this non-smoking room smelled of cigarette smoke. The smell is still on our clothes and bags a day later despite spraying with air freshener. It seems like the room was just changed from a smoking room to non-smoking, or that none of the previous guests paid attention to the "No Smoking" signs posted on every door. Pity.
Other then the bathroom having rust stains in the tub, and the smell of smoke when we first walked in,it was clean. I thought the bed was not that comfortable, my husband didn't seem to mind it.
convenient location and worth the price...not a family type hotel since there's no pool, game room, microwave, fridge (in our room at least) but i went with my wife and it was all we needed. i would stay again. In fact we ended up booking a room later the day we check out because we stayed a little later than expected. it's a bedroom. instead of having micro fridge and microwave in all rooms they charge more for rooms with them...however there were none of those rooms available. they should maybe just get some. There nothing above an okay bed.(i would not say it was uncomfortable) shower and tv.
Stayed 3 nights. Room never cleaned. Commode broke first night - never fixed! And NO elevator ... Not told before booked into 2nd floor room. No one to help with heavy luggage.
Location easy to get to and convenient to coast Guard academy which we were visiting. Beds uncomfortable, breakfast poor, not even worth eating. Noisy at night. Easy to hear people outdoors, in hallways, and cars in parking lot. Wouldn't stay there again.
We had a large party going back and forth to the casino. The shuttle transported all of us there and back without any issues and even made an extra trip.
Staff was great and very attentive to our needs Hallway our room was in smelled like marijuana when we checked in. Room did not have smoke detector. Facilities could really use updating. Room was great but hallways and other facilities seemed out of date and a little run down
The desk staff were very courteous and accomodating. The wait staff in the restaurant and bar were superb. The room was lovely. No view from room windows. Byop. Bring Your Own Pillows. The pillows provided were horrible; no support at all.
We looked forwarded to a nice meal on New's Years Eve and they had a terrible menu. We (8) had agreed on the Kobe steak and they did not have it on the menu. The 3 selections were not normal meals. After complaining we had to leave because of the lack of care by the restaurant bar managers attitude. As a traveler who frequents the Hilton chain it reinforces my decision to stay with the Hilton chain.
Mariah checked us in and I was blown away by the customer service she provided. She had an extra room available so she upgraded us, provided us with a few toiletries that we forgot instead if having to buy them in the store, and gave us free Buffett breakfast vouchers. She called the restaurant personally to book our dinner reservation (which we could have done ourselves but it was amazing how she just jumped in with "I'll call for you no problem") every time we passed the counter she greeted us by name and the most impressive part was when she called our room around 6 to see if we needed anything else before she headed out for the evening. I was just floored by her service and how genuine she was. I will recommend this hotel to everyone I know and will for sure be back again. Nothing.
view was nice, comfortable, clean, free wireless, but there seemed to be a limit on number of devices? we ordered room service and it was late....not sure the eggs were eggs either, suspected they were egg substitute or eggs in a carton or some such thing. more creamers needed for coffee....television sounds travelled from neighboring rooms....would have preferred an included continental breakfast in the dining area.
Nice quiet hotel. Near the casinos but not too near!
Staff was super awesome
Good breakfast, friendly staff, convenient location to casinos and RI beaches
They had absolutely no record of my reservation booked through your website. i got nervous, they had also never heard of you, but the staff called your company phone number (England! i was surprised) and they were of course not open (7pm est) They did however find us a room and upgraded us to a suite w/jacuzzi at the rate listed on my copy of the reservation i printed off the computer. I was
The space in the room was decent. The bed was very uncomfortable, the hotel was very outdated and literally falling apart, there was a mold smell in the lobby and the Continental breakfast was pitiful. We only stayed one night and will never go back.
It was inexpendive and close enough to the ferry. Not particularly clean and quite dated.
Comfort of room with fridge and microwave. Free HBO Not much left at breakfast if you came down after 9. And all the newspapers were gone both mornings.
For the price my wife and I really enjoyed the rooms and the breakfast. It was a short drive to the casino which we didn't mind at all too We're not picky. Everything was just fine
remember your name, check and out was quick. Very knowledgeable about area.
The staff. Room had some bugs in it, water in the whirlpool was cold, breakfast was terrible very limited option and the floors always smelt like weed.
Plastic covers over the hallway carpets. Patches over the ceilings wall paper peeling. Key cards didn't always work. Fake balconys.
Good price, good location, front desk attendant was courteous, room was a good size, plenty of room. Bathroom was small though and dated, good size refrigerator and small microwave. Not very clean, housekeeping isn't on top of things. Elevator was disgusting. Continental breakfast was a joke. Stale English muffins, bagels, toast and thawed eggos and 2 toasters, one cup of yogurt (not on ice), and 2 apples. Building is very dated. Didn't even attempt to look at the pool.
Had a very small balcony to help with smoking Had bed bugs
Mold smell in hallways
The sink is in the room not in the bathroom wich is un comfortable.
The bed was comfortable The hotel was old and needed a lot of upgrades to the building and rooms. Ceiling had water stains, carpet was grungy, the microwave was broken and would not stop ticking like a timer (super annoying), the a/c was loud and old. Cosmetically needed a ton of work. The pictures online were deceiving and made the hotel seem cleaner and more updated than it actually was.
Great value ,friendly service and a great Indian restaurant on site. Not a 5 star but definitely a great value.very clean and comfortable rooms with a modern look. Nice rooms!
It was nice that there was a frig and microwave in the room. The toilet ran and staff didn't fix it or offer an alternate room. The frig also made a tapping noise non stop. The noise between the two kept us up all night. The door handles were coming loose Sll over the hotel. The pillows were terrible. THE Poil area was carpeted and soaked. It felt gross under your feet. The hot tub wasn't very hot either. Breakfast was all frozen pre made waffles and pancakes and the cereal sugary stuff. The coffee wasn't good either.
Breakfast. Bedding, shower curtain, and carpet smelled.
Es kostete nur $60 für das Zimmer. Totale Veschwendung. Ungeziefer. überall. Flecken auf den Betten und Bettwäsche. Flecken auf dem Spiegel im Bad, die wie Blutflecken aussahen. Möbel waren kaputt. Ich habe keine Bettwanzen gesehen, aber ich weiß wirklich nicht, ob ich die vielleicht übersehen habe. Ich habe zu Hause alles ganz heiß gewaschen. ÜBERNACHTEN SIE HIER NICHT! Geben Sie lieber 20-30 $ mehr für ein Days Inn aus.
Staff greeting excellent on arrival
It was located where I wanted to stay. The room was good sized and the cleaning staff were invisible, but had obviously been to the room every day The "free" hot breakfast we got one day was horrible! Everything was cooked badly or just plain wrong. They are dong some construction, so the normal dining room was unavailable and there were no exercise facilities on the premises. The blocked off all the parking next to the building for painting one day (which was half the spots) and neglected to open up most of the for the following day and a half.
Nothing The place is totally outdated and run down ,around the front desk smelled,the room I stayed in smelled horrible. The bedding was old,stained and had burn holes in it. The rug was buckled and coming up thru out the room. The toilet seat was chipped and had a crack in it very easy to see,how hard would it have been to replace a 12 toilet seat. And 1 of the best feachers when you turn on the ac it blows straight up at the curtains that just flap in the wind and keeps it from compleatly staying closed. I had to put towels and a book over them just do I could sleep and not be woken up at 6am from the light coming in. But I was woken up anyway at 8:15 am from them cleaning a few rooms right accross from me,really 8:15 slamming doors,vacuumes going on how rude. But I guess for $114.00 I shouldn't expect a clean room or sleep past 8. How or who did they pay off to have 3 stars,are u kidding me the Hilton garden inn has 3 stars and that's a 1000 times nicer than that dump. Will never stay their again.
The sheets were stained and had hair on them. Our air conditioner did not work and when we attempted to run it a weird smell came from it. When we went to shower she shampoo and conditioner that was left for us was half gone. The towels although folded also had fair on them. It was if the room had been tidied but not cleaned. We were extremely disappointed!!
Very bad service by the housekeeping staff, beds were unclean
Easy to check in/check out Our room was absolutely disgusting. Reserved a non smoking room and it WREAKED of smoke. The room was in terrible shape - we considered leaving and going elsewhere but after a long day of driving we didn't feel up to the task
The room smelled awful. We had to buy a can of room freshener. The furniture was warn. They didn't provide any breakfast other than coffee. If you had a room on the second floor there was no elevator. Friendly and helpful person at the front desk. Good location close to the freeway.
only the location. I did not like the following: front desk service (keys ended up not working), no Do Not Disturb tag for the door, rm's smelled, rm's allowed to much light in, rm's mirror location, rm's pillows, rm's chipping paint. Traveler be aware!
location and customer service at the front desk. very nice people None
The pool was great, perfect temperature. The front desk manager was quite rude when we called. If I hadn't prepaid I would have not stayed there just based on the phone call alone.
The rooms were clean!! and there were no stains in the ceilings like another hotel we stayed at in the area!! pool could have been a little warmer!!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It was close to Mohegan Sun and Foxwoods It is ok if you are just looking for a place to sleep Internet is terrible Somewhat run down, No Breakfast, If there was coffee was never told where it was. No local directory in the room. It seemed like a creepy part of the area and I could tell my wife did not feel completely safe. Price needs to be way less for a return
very comfortable, clean room. Within close distance for shopping/eating. pool water was cloudy so we didn't go in. Disappointing! General upkeep of walkways, etc. could use some work.
I did not like this motel. This is a dirty, tired motel and does not deserve a 2 Star rating.
Stuff was very unhelpful
Location, quiet... Room was dirty. Little hairs on sink, pillow, sheets. Musty smell, dirty corners. Cobwebs in hard to reach places around furniture.
The room smelled musty. There was dust in the air conditioning unit. The furniture was old and beaten up.
The bed was comfortable The ice machine was out of order, the wall above the A/C unit was falling apart, no drink or snack machines, and I swear I saw a mouse!!!
Not much. Room was big. Smell, creepy people hanging around make it feel with a welfare hotel, breakfast did not include decaf coffee, fruit or protein (not even peanut butter).
Bedroom ok for the money, bathroom fan too noisy. Common areas dated, dirty and smelly; graffiti in elevator. Room key card neede re-programming each night of stay.
I did not like anything besides free parking on site. Dirty pillow sheets, and towels! They both still had makeup on them and hair. Lighting fixtures didn't work, beds were uncomfortable, carpet had stains on them. There was an overwhelming musky smell throughout the motel hallways and it lingered in the rooms. I have a strong feeling this place houses homeless families, and there was a bunch of loitering throughout the parking lot and hallways. The mirror in my room had graffiti carved into the wood frame. Ugh just over all a terrible terrible excuse of a motel. Very disappointed you would think a motel chain was decent, this place is just disgusting I felt cleaner sitting in my car after checkout. I only paid $52 for the night after taxes but even that was pushing it for this place.
Nothing. Very ghetto, horrible smell in the hotel, the receptionist was yelling at someone on the phone, people in there were very trashy. So bad, I decided to go to the Hampton inn. Right down the street.
in der Nähe der Casinos, Frühstücksbereich sieht sauber aus und das Frühstück ist von ordentlicher Qualität. Hotel müsste modernisiert werden, die Flure sind abgenutzt und nicht instand gehalten.Die Badezimmer sind nicht in Schuss. Geräte in den Zimmer sehen abgenutzt aus und sollten ersetzt werden.Die Betten sind in Ordnung, aber allgemein könnte die Sauberkeit verbessert werden.
Es roch nach Zigaretten. Meine Freundin vermutet, dass wir Bettwanzen hatten, weil Ihr Bein von total zerstochen war.
room very smelly- like a lot of perfume trying to cover up other odors. would not stay here again
The location was good for anyone going to either Mohegan or Foxwoods. Right off of Rt 12 and near restaurants. The staff was friendly. The bed was hard and there were only 2 pillows, but for 1 night it wasn't horrible