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Clean, comfortable, quiet, and decent breakfast layout Would stay here again. May secure best price by calling the facility directly rather than booking online. Lots of truckers apparently use the facility at night due to it's price and location just off the interstate. However, that presented no problem at all on two separate stays.
The beds were comfortable and checking in was a pretty good experience, the availability of breakfast was a nice feature. I was displeased with the size of the room for accomodating two queen beds; everything seemed to be squeezed tight. Also, the shower had a definite problem with water leakage in the walls. It made me wonder if there was mold contained in the walls.
Helpfull staff; nice view; value for money; close to Graceland. No, we liked the hotel.
The location was nice and close to our destination of Graceland. The price was fair and the service was great.
The staff is very friendly and helpfull. The rooms are comfortable, fully equipped, clean and spacious and the other facilities are also fine. The included breakfast is better than average compared with similar hotels. The description at booking.com about the location is misleading. "Conveniently located just minutes from attractions in downtown Memphis, such as Graceland, Elvis Presley's Mansion". It takes at least 25 minutes by car to Graceland and even more to downtown Memphis.
Very clean, friendly staff Needed a thicker blanket, and better pillows
Very clean, friendly staff, quiet location Towels are very course, beds should probably be replaced
Quiet and secluded. Great breakfast
The price was awesome, the hotel was great, and our stay was wonderful!!
Clean, hot breakfast, nice gym!!
Breakfast and location Rooms were not ready and had to wait. When we got to room, they were still cleaning
For its age this hotel is well worn. Needs updating .
We enjoyed our stay, The staff was great, room was excellent, breakfast was good. We choose the hotel because it is secure, quiet. When we go back we will star there again. The towels and sheets smelled of home. It was great.
This was our first stay at a Hampton. We enjoyed the loving & caring way they took care of our every need. It was the BEST experience we have ever had with a hotel. Only one word can describe it ' GREAT, GREAT & GREAT'. Thank you so much !!!!!
Breakfast was great. not just sweet rolls. Also had eggs, cereal, biscuits, potatoes and oatmeal. No
Location was good The front desk staff was extremely unhelpful
Thank you so much for making our vacation worry free
Quiet, clean, good variety hot breakfast. Bed was a little bit squeaky but still very comfortable. Not a big enough complaint to warrant moving rooms.
the staff and clean beds did'nt sweep beside the bed next to the wall
I felt very comfortable here. Staff was hard to find but other than that it was pleasant.
The staff from the concierge to the cleaning and maintenance folks were friendly and courteous. The rooms are very spacious and immaculate. The complimentary breakfast is superior to many hotels we have stayed in. Hyatt Place is our priority hotel when traveling. Excellent for family or singles or couples.
The stay was overall pretty good, the comfort of the bed wasn't the best. The pillows and the mattress were both uncomfortable. The pillows and mattress were uncomfortable
Well after staying 10 plus nights over several different dates I am turning over my Platium Status at the Marriott If this helps you understand how I feel,,,it's luxury and value that sets Hyatt apart. A few things but I am OCD and can spot a hair on a nat
The staff were all very friendly and helpful. The complimentary breakfast was very good and well replenished. No
My husband I really thought the room was excellent. The staff was warm and welcoming. Every staff member we met always greeted us with a Hello is there any thing I can help you with. I would recommend this hotel at this location is a great place to stay.
It was clean and not run down looking It could of smelled better not that stuffy mildew smell
Big, clean rooms. Great bedding and decorated nicely.
It was very convienet. The room we ordered was not as described. Paid extra for a whirlpool in our room. Got there and gentleman said that the motel had been renovated and there were no rooms with whirlpool
We stopped here after and long day on the road and were greeted by Denise with her warm smile and friendly attitude. The hotel had been recently renovated and was clean and homey. Denise gave us a great suggestion on a wonderful local restaurant (Wrays Fins and Feathers!) YUM! And perfect directions! We had a great nights sleep, woke to the best free hotel breakfast I have ever had! It was a wonderful experience. I wish all of ours stays were this pleasant! Thank you!
Great bed! Had to peek to see what kind so I could get one for home! The shower was wonderful! Loved the Bath & Body Works complimentary bath items... a pleasant surprise! The staff was helpful and welcoming. Very easy to get to off of the highway. Wasn't able to use my laptop (kept losing the connection) which was frustrating; there was a good selection for breakfast, but the eggs were cold and didn't taste 'real'. Still, it was a good place to stop and rest overnight.
The rooms were immaculately clean and well maintained. No
Freindly considerate staff from check in till check out. nothing
staff....clean room no
We absolutely loved everything about the hotel...dark thick curtaims so the room would be dark.... awesome breskfast... it was a great idea that they had pool side towels ready ... No... :)
The cleanliness of the room, lobby and dining area, and responsiveness of the staff. No toom service over the holiday but it was not a problem.
The online picture was accurate . Room looked JUST like picture! I liked that there were recycle receptacles throughout the hotel. The room was very clean! Breakfast was excellent! Would stay there again!! The only negative was that it was noisy. Room noise from EVERY direction. Above us, both sides, and across the hall.
The room was spacious and there were nice in-room amenities, including a Keurig. There was a nice breakfast selection and a few seating areas around the outside. It was so noisy! That was partially the parents fault as there were kids running up and down the hallway at 10:30 pm & 6:30 am, but we could hear the people above us, too. It's tucked in a shopping center and there wasn't any visible signage off the main road.
Front desk lady was nice and polite. Planes flying over all night, small bathroom and no breakfast.
Wonderful stay! Located near many of Southheaven's best food establishments. nice clean room with comfortable bed. Fridge and microwave works great. Nice movie theatre and bowling alley near. Really didn't care but airplanes fly over the hotel all through the day and night sort of low. The hotel physical location is in front of a large warehouse
We just stayed overnight to go to Graceland and it was a short 10 min drive there so its close! Rooms were clean, staff was friendly! Strangely, I only saw where you can enter and exit out the front door so getting to our vehicle (parked in back) with our luggage was a bit daunting. The pool was tiny. I hoped to take the kids swimming but with 10 people already there they said "no thanks". I didn't blame them.
Had to change rooms, bad toilet, phone didn't work, wifi didn't work... Moved to new room, pee on back of toilet, tv didn't work, hallway bad musty smell.
Very nice staff, great location. Only problem we had was that the first room we had was dirty. Floor had trash and candy around the bed and in the corners. Party decorations were on the ceiling. We let the front desk know and they let us change rooms. New room was clean, no problems.
This guest did not leave comments about this hotel.
Location and friendly The beds are hard and they don't even serve free coffee or any food. Food was very expensive.
Clean and staff were friendly!
They stopped the complimentary coffee in the lobby! I don't use the Keurig in any hotel room. : (
Location and price.
Price Yes the front desk staff
Staff was great. Very friendly and helpful. Comfortable beds. Good location. The lobby smelled really musty. I don't know if it was the chlorine from the pool or something else, but it wasn't pleasant.
We requested an hour early check in and called beforehand to confirm this. The desk agent was agreeable and noted this on our reservation. I called an hour prior to arrival and experienced no problems with the request. Great central location. The temperature of the indoor hot tub was quite low.
Location This hotel should be 2 star hotel.
I was very impressed with the cleanliness and comfort my last stay, which was the reason I came again. This stay my sheets were not clean and the bed did not feel as nearly as comfortable as the other room. I was very disappointed.
Very clean rooms and parking area felt safe and secure breakfast was not included and given the alternatives in the area seemed overpriced
Breakfast set up was good / clean rooms / friendly staff and I will come back to stay. it was nothing I didn't like.
The fact that we booked last minute and when we got there the maid left a note on our bed saying that we gave you clean sheets and bed covers just for your arrival. Everything was great breakfast could have been a little nicer but overall very great. No complaints.
cleanliness, staff, and location near Graceland. Room seemed a LOT smaller than the photos on the website.
Staff Price and location
Clean, easy access, pleasant staff. I don't like Quality Inn's policy of assigning rooms. You could make reservations months in advance and request ground floor ,but they don't assign rooms until the day of your stay and it is just chance if you get your request.
Location was great. Hot breakfast was good. Friendly staff. They booked me into a king smoking instead of 2 queen non smoking room. Clerk got us into a king that wasn't too bad on the smell.
staff and breakfast were great. was not the type of room I expected.
Nothing but the location. The room was very dirty and nasty. We found hair on the towels and sheets. The shower head was disgusting! The room was small and didn't feel comfortable at all. The staff was not friendly and helpful.
It was a good price for the room size and comfort. The cig smell in the lobby and the lack of soft close doors. We heard door slams all night. Did not rest well because of all the noise from the door slams.
The staff was polite and very helpful. It was all quaint and quiet.
The reviews scared me a bit, but it was clean, the staff was nice, and breakfast was great. The only thing I noticed was the bath/shower didn't have any holders for things like soap and shampoo in it. All there was were tub edges. Maybe it was just an oversite when they redid it.
This guest did not leave comments about this hotel.
There were several things that were unacceptable first the bed cover had stains. The telephone did not work maintenance brought a replacement it also did not work. The WiFi was spotty.
The desk clerk lugged my wife's suitcase up the stairs because the hotel's elevator was broken. I am too damn old to lug suitcases up the stairs. The hotel should give ground floor rooms to old men like me. Also, this particular Comfort Inn is run-down and getting threadbare. It needs a do-over.
Staff, location and breakfast No
We stayed here for a family reunion in May 2009. The clerks had some challenges getting us into the right room for our reservation but they worked through that. The breakfast was great and the staff was friendly. They allowed us to use the breakfast area by the lobby as a place for everyone to meet and visit. It has a convenient location for travelers near Wal-Mart, other stores, and highways. The hotel is in a nice area where we felt safe and secure. This is a newer hotel so everything was in great condiition. We would definitely stay here again.
You can tell that they have tried to update; however, the bathroom was really small, a light was out, there were places where hooks had been that weren't patched up, etc. The pool didn't look very clean. The front desk employee was nice and tried to be helpful. Overall, the room was pretty clean and fine for one night, but have stayed at nicer hotels in the same area for the same price.
The location was nice in relation to Southaven. The staff was friendly and gave us everything we needed. We ended up in a handicapped room for some reason. Because of this, we did not have the features that were given on our booking agreement, such as a couch. It also seemed as though the walls were paper thin, hearing much of what went on in the room next to us, including their running of water or flushing commode.
The thing that I enjoyed the most was the heart-to-heart suite! It was very beautiful, relaxing, and peaceful! Definitely worth the money!
Staff is very friendly and helpful. (Also it depends on which room you selct as to what type of hotel it is. They have four themed rooms which are great for romance and the normal rooms are very resonably priced. I had no complaints.
Excellent stay - close to everything - quiet - polite staff - wifi -
Clean room, quiet. And friendly staff
I didn't like the fact that I booked a room at Magnolia in February and they gave my room away and instead I ended up staying next door at a different motel and I had to sleep in one bed with a family of four!!!! I reserved a room with two beds and ended up having to settle. Magnolia inn really let me down.
The location was ideal being that it was nice and quiet but in close proximity to plenty of restaurants. There is also great shopping places within a short drive of less than 5mins. I had two separate rooms, one for me and my spouse, the other for my children and both of them had a bad smell. My spouse and I had to be moved to a second room because of the bathroom light fixture going out. The second room smelled bad also and the room's bath tub had horrible drainage.
Location, price Dated facility, bad matress
The complimentary breakfast was lousy. Cheap food and water down juiceWas charged a different price from what was online. 49.00 online 59.99 when I checked in
breakfast was quite poor
Good service, clean and comfortable. Not a great location (far from the Airport, Graceland, Memphis downtown) but a nice surprise for a last minute reservation. Breakfast could be better. Diabetics have no choice at all.