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We loved the location in the heart of port Jeff and the cute holiday decor. The room was nice and very big. The price was great. The staff was rather unprofessional. The 2 women at the front desk were having a discussion about their partying activities the night before and could barely acknowledge me when I arrived to check in. They continued their conversation throughout check in and only spoke to me when directing me where to sign and initial. It made me very uncomfortable. Also there was a lot of noise and banging from the floor above ours. It sounded like very heavy doors slamming. It's an old building so I can understand that they might not be able to do anything about it. But it might not be a good choice if you are traveling with little ones like us. Thankfully our 16 mo old and 4 year old were so exhausted from their travels that they weren't disturbed. Also their neon accent lighting is hideous and doesn't fit with the old nautical charm of the place
the location was excellent for my family, we have family on the north shore of long island and south shore. the hotel was very clean, staff always greeted you. we unfortunately had a 3 am wake up call from a guest that was coming from a wedding and did not take "you have the wrong room" for an answer until my husband had to get a little rude, and i also thought the room would be a bit larger.
Clean, convenient location, breakfast was great value Beds could be improved, very uncomfortable
Clean room. Great staff. Bed was uncomfortable, didn't sleep well. Construction noise outside all night.
The renovation of this hotel is really nice. It would be nice if their was a lounge with a bar to hang out after being out during the day. no where to go except the lobby. An outdoor pool would also be nice.
This hotel was great. The room was clean and the bed was comfortable. I also enjoyed the hot breakfast that they served.
I accidentally booked a smoking room, the person at the front desk easily switched me to a non-smoking room (I don't think I could have stayed if one wasn't available).
The Hampton Inn was perfect for our needs. We visit family on Long Island and it provides us with great comfort and care. The morning breakfast tastes great and provides a variety of food that meets the dietary concerns of our family members. We stayed three nights and the main breakfast menu was different for each morning. We get a good start to the day and find it restful at night. The coffee/tea and evening cookies were delicious too. I now look for Hampton Inns when I travel.
Comfort and security for my 18 month old and I. It was great to feed him breakfast in the morning.
Room was really nice, staff very friendly, check in was easy. No hot water in shower , wife said she had warm water. when told front desk at checkout was told that probably too many were trying to take showers at same time, I'm in the heating industry, a place that size does not run out of hot water, front desk did not seem to conserned.since I was checking out.
the pool, breakfast
The stay was overall excellent. The location was perfect right on the expressway and a very short walking distance to the restaurants and multiplex movie theater. The room was clean and the staff was nice. I enjoyed the breakfast. It was a good experience.
huge rooms- full kitchen, friendly helpful staff- BBQ and health club were excellent- rooms were very clean. location was good but hard to find if you go to the condos or the courthouse side of the street
Beautiful and clean. My mother fell in the parking lot due to ice. Should have been sated or sanded!
Friendly staff. Clean comfortable spacious rooms. Bed was super comfortable - slept like a baby.
Location near the college Trying to call the main number for directions and no answer
It was all perfectly alright. No issues with cleanliness. The faucet was a little rickety, but worked OK. We slept well. The motel staff were helpful. My only objection is the price. I know this is New York, and it was the cheapest place to stay within reasonable distance of our destination. Still, $100 a night for a one-star motel seems excessive.