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The grounds and location were good.
big comfortable rooms Found blood on a bed sheet and was located near the noisy road
The room, the amenities, and the staff were spectacular. I felt like I was staying in an enchanted forest. The grounds were georgeous.
Location is amazing. It's a beautiful setting. Used to be much more charming. The A/C didn't work in the room. The hotel was at capacity so they couldn't move me to another room. Did bring me a fan, a very dirty fan. They left dirty linens outside the event center which was outside the area of 14-ish rooms where i was staying. Very unappealing.
peaceful, calming, great location, an enchanted forest no
Location was excellent. The rooms were above average and parking was ample when we were there Reception service was rude and inefficient. While entering into the check-in desk front desk staff did not properly greet guests. Front desk service was rude and was more fitting of a motel 6.
Our room looked right out onto the vineyard and had a beautiful view. Everything was really comfortable and welcoming, from the bottle of wine waiting for us and free waters in the fridge, to the cozy fireplace, and delicious chocolates they left each night. The bed was very comfortable and room was spacious. We really enjoyed the Friday and Saturday night wine tastings and met many of the other guests staying at the hotel. The breakfast was delicious each day and provided yet another opportunity to mingle with the other guests. Everyone staying here was happy and friendly! We also enjoyed walking around the beautiful grounds. I can imagine that the rooms not directly facing the vineyard, toward the front of the property, could be a little bit dark due to the mature tall trees around the property.
Airconditioning was welcome as it was very hot. Complimentary bottle of wine was good. The room was spacious and comfortable and very clean. Wifi worked well. Noise of traffic nearby as it is just off the A29.
This hotel is really nice and has a spa and pool just across the way which guests have access to. We got a room with a courtyard view and it was quaint. They still use real keys for the doors. The continental breakfast in the morning was generous. A few blocks from downtown.
The service. From the valet to the bar to the restaurants the concierge booked us a reservation for, they made it a point to wish us a happy anniversary. Nice touch. The Lucy restaurant on site was a little slow with their service. Especially in the morning. Didn't really keep up with the rest of the hotel.
It is not too hard to have a great wine country experience especially when one checks out a number of wine tasting sessions at some of the great vienyards of the world. However, when one adds to it a fabulous eco resort experience in clerly a five star venue, your trip is enhanced beyond expectations. The rooms and amenities were amazing and the staff was all about taking care of the needs of their guests.
We spent a long weekend in Napa and had never stayed at the Bardessono before but due to the Good Buy and the online rating we gave it a try. It was one of the best decisions of the weekend. Being in Yountville is the only way to experience the wine country with the numerous wineries within 20 minutes (don't miss the Rombauerof Silver Oak tasting rooms) and some of the best dining in Northern California within 10 minutes. The rooms in the hotel are outstanding and the layout makes it so that you feel like you could be the only one there. The atmosphere is wonderfully serene and the common areas are well laid out. The bar wait staff were outstanding in their knowledge and their friendliness. Thanks to the management of the hotel for the traiing and oversight they obviously (but discreetly) provide. Just one negative - change the uniforms of the staff to lose the blousy pants.
Great location, nice hotel rooms, staff was very friendly and nice, especially our Front Desk Clerk, Celina, that was very helpful.
The location is perfect. The room and bath were well designed, the staff was very helpful. The $25.00 per night service charge seems high.
location and cleanliness
The hotel itself is a small scenic place set a lot like a small town feel. There are a small number of rooms that all face inward to an open pedestrian area that leads to the reception area and Redd Wood (the restaurant connected to the hotel). The amenities of the room were great and most of the folks on the grounds were very helpful in insuring our stay went very well. The spa was also very nice if you are looking to relax. The concierge could have used a little help. The first issue I had was that I was suppose to have a food and wine pairing at one of the vineyards and upon arrival found out that it was no longer available. I am not entirely sure if that was the fault of the vineyard or the concierge but there wasn't much effort in trying to get that rescheduled until I asked. The next issue was the names which were provided to the vineyard for me and my wife were incorrect which made for awkwardness upon the arrival at our vineyard tours. Lastly, I was trying to add a visit later in the trip and during my conversation with the concierge I was told that I may not have time to make the visits I wanted but after discussing I said I wanted to go ahead because we move pretty quickly between visits (not lingering around). Based on my request I basically had to again TELL the concierge to try to make the reservation against the advice given not to. In the end just need to confirm details and ultimately give the customer what they want. While this is a long write up it would not deter me from staying at North Block! I will plan to stay there again in the future.
Their own essential oil toiletries, heated floors, Spanish style courtyard, gorgeous restaurant, thoughtful details everywhere. See above.
The hospitality and service. Our bags were immediately taken to our rooms upon arrival and we we're greeted with champagne. We asked for ice and it was at our door within a few minutes. The design of the room was beautiful and relaxing. Gorgeous bathroom, spacious closet, and the sweet treats that were left in our room each night added to the ambience. No complaints
The staff were very helpful with checking in/out, making dinner reservations and winery suggestions. They also brought us a bottle of champagne for our anniversary and upgraded our room! The included breakfast was fabulous and the room was totally luxurious.
The staff was very warm and took extra care to ensure a great stay. The rooms were super nice and heated bathroom floors were a nice touch.
Beautiful rooms. Excellent flowing shower and full tub in the room. Close to shopping and restaurants.
This B&B was so comfy and charming. It was our first visit to the area and we wanted to make the most of our limited time. She gave us a nice map with all her favorite wineries and must-see places circled...it made for a magnificent whirlwind tour of the area! The only downside -- we were hoping to be able to walk to/from our hotel to the downtown restaurants. It is next to the Mustards Grill, which is great, we were just hoping for more options. If you don't mind the 5min drive, it is a great place to stay.
The decor was just charming with a sweet and creative mural. Liked the tv in a cabinet. The spa tub was such a relaxing treat. The location perfect. Enjoyed the guest book. Very well organized inn owners who provided plate, wine opener, wine glasses and knives. Just a lovely place and we can hardly wait for a return visit. Lucy's was an excellent recommendation for dining. What's not to like ??????
The private patio area off of the room was wonderful to sit and relax. We picked the breakfast in bed option and enjoyed our meal outside. Wonderful location in easy walking distance of all that downtown has to offer.
Staff was amazing, especially Mika (not sure on spelling). They were helpful, friendly, informative, and make us want to go back. nothing
Very nostalgic motor inn with modern amenities. Best of all, it isn't overpriced. .
Old style layout, probably 1950's motel that's been upgraded with new bathroom fixtures, new AC/heat units, flat screen TV's , new sink, toilet, light fixtures, etc. The bedroom + bathroom are pretty small but adequate. Nice pool. Free parking all around, no assigned spaces. Nice simple breakfast included.