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Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
Very friendly and helpful employees everywhere! Need better nacho chips
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
Its was clean staff was amazing I have nothing that we didn't like
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
Das Personal war sehr hilfsbereit, als ich etwas im Zimmer vergessen hatte, kostenloser Shuttlebus zum Flughafen Die Benutzung des Aufzugs mit Gepäck war eine Herausforderung
Dachterrasse Spektakulär Alles Ok bis sehr gut
Günstige Lage, nähe Gas Lamp District und dem Convention Center. Das Personal war freundlich. Das Zimmer war schmutzig und nicht gut gepflegt. Alter Aufzug das war sehr schwer zu geben und nehmen Sie die Ausfahrt. Die Handtücher waren fleckig und schmutzig. Lichter funktionierte im Zimmer. Verrostete elektrischen Verbindungen an. Ich würde nicht wieder dieses Hotel wählen. 1 bis 2 Sterne.
Das historische Gebäude vermittelt einen schönes Flair. Der Aufzug ist zwar langsam, aber an sich schon kurios und eine kleine Sehenswürdigkeit. Die Dachterasse ist sensationell!
Near the convention center and very comfortable. No complaints
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This guest did not leave comments about this hotel.
Very modern hotel, friendly staff and great location to many shops and restaurants Bed wasn't very comfy
Location, unique decor. The gym room is tiny! And the room wasn't huge either. So fed up with 4&up star hotels forcing you to get out of your room in order to get a decent coffee or breakfast and not offering really anything except decoration.
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Awesome location for Halloween celebrations!! Had so much fun! Lots of places to go within walking distance. Didn't have to leave the hotel except that we wanted to people watch. The costumes were amazing! Can't beat the Gaslamp for Halloween!
This hotel is very chic and modern loved everything about it!
Great location and very nice staff (did a lot extra due to it being my GF's Bday). No
Location, staff attitude and willingness to go the extra mile. Property was very well kept, service, from valet to restaurant, was excellent. Friendly, pet-acceptance, was a plus great pool area TV watching in room was not same in bar, should be able to watch game in room or in the bar area. Two differnt tv packages seemed senseless.
Room was dirty
Perfect location for Gas Lamp bars and food.
Schöne Lage Hoher Preis
Die Einrichtung der Zimmer und das Layout ist sehr modern und hatte eine schöne Atmosphäre. Das Personal war sehr freundlich und nichts als hilfreich, wenn man sie brauchte. Hätten uns keinen besseren Service wünschen können. Die Matratze war etwas zu weich für meinen Geschmack. Auch der begehbare Dusche sah toll aus und die zwei Duschköpfen war nett, aber es verursacht große Mengen an Wasser
Die Nähe zum Gaslamp ist sehr gut. Somit kann am Abend auf das Auto verzichtet verden Die Zimmerv sind etwas klein
Lage, Lage, Lage, Parkplatz relativ kleine Zimmer, aber ok
Lage im Gaslamp Quartier sehr kleine Zimmer, zu wenig Plätze beim mageren Frühstück
Zentrale Lage im Zentrum San Diegos. Ansprechende Restaurantes und Bars sowie zahlreiche Geschäfte in unmittelbarer Nähe. Teller, Besteck und Bächer zum Frühstück aus Kunststoff. Dadurch riesige Mengen an Müll.
Waffelmaschine beim Frühstück - wir konnten früher einchecken. Nett, sauber, Zimmer klein aber in Ordnung!
Serviceleistungen alle inklusive (flughafentransfer, wlan, frühstück), zentrale Lage Recht laut, Qualität des Frühstücks
Die Lage des Hotels im historischen Gaslamp Quater ist einfach genial. Die Zimmer sind sauber, wenn auch etwas altmodisch eingerichtet. Das Frühstück ist für Europäische Verhältnisse weniger gut, dafür entschädigt der Blick von der Dachterrasse.
super lage, alle annehmlichkeiten wie shoppingcenter, bars, supermarkt fußläufig zu erreichen. Freundliches Personal und große, gut ausgestattete zimmer.
Die Lage zum Quartier, Komfort, Preis/Leistung, Sauberkeit reltive Ruhe etc.
Lage Super. Mitten im Gaslamp Viertel. Jedoch dadurch vor 2 Uhr Nachts keine Ruhe da es ein absolutes Party Viertel ist. Frühstück nur Muffins und Cornflakes. Sehr nettes Personal.
Absolut empfehlenswert!!! Die Zimmer haben eine tolle, gehobene Aussattung mit kleiner Küche und allem, was man braucht. Das Tollste ist der Ausblick auf die Stadt, den man noch besser von der Dachterrasse aus genießen kann. Die Leute am Empfang waren sehr nett und hilfsbereit. Die Lage des Hotels ist grandios! wohl eher ein generelles Thema in den USA: das Frühstück. Die Tatsache, dass (nur) mittwochs und freitags Bagles angeboten werden, empfand ich als sehr spartanisch und vermittelte Jugendherbgergs-Charme, was überhaupt nicht zum schönen Ambiente im Hotel passt!
I loved the whole experience! Friendly staff, helpful front desk and the rooms were SO beautiful! We will definitely be coming back :) I didn't like how short my stay was...nothing you could do! When we had brunch, I feel as though we could have had faster service but other than that the food was yummy and the space was beautiful!
I liked the location, the decor, the patio dining, food, staff, price. Nothing.
Room nicely appointed and bed extremely comfortable The valet needs to bring his coffee with him at 7am or drink before he leaves home. I had to rustle him up to make an 8am appointment.
The whole experience was great. The room was perfect for the 2 of us and the gas fireplace was wonderful. We had a great view as well. The downstairs courtyard was gorgeous and I wish we had taken advantage of it more. The location was ideak, walking distance from everything we wanted and needed to do. The staff was super friendly and the room service was great. i would just suggest bigger pillows :)
The hotel definitely had a lot of charm. It was nice and clean. A lot details throughout to notice. It had a New Olrleans-esque courtyard that was really nice. Room was a bit smaller than expected. I didn't like that there was no place in the hotel to heat up any food.
Clean, nice, and elegant hotel. Great location to Gaslamp District near bars and restaurants.
Charming hotel with unique "old times" style with newer modern amenities. Their balcony rooms are beautiful and the beds are amazingly comfortable. Great location for gaslamp!
Really great location. We went for a date night and were close to great restaurants, nightlife and the mall. Really loved the Victorian feel Tiny room! No fridge in the room (sad to not store our dinner left overs)
The location was fantastic, right in the middle of downtown. Walking distance from nearly everything. The price was significantly better than other much pricier hotels in the area. Staff were very friendly and helpful. The fireplace in the room didn't really work. The maintenance guy came to the room, but couldn't figure out how to fix it. Not a huge deal, but a bit disappointing. The ceiling above us was creaky... every time the people in the room above would move around the ceiling would creak and squeak. It was annoying, but otherwise the room was quiet.
location was nice. Common areas beautiful. Staff helpful. Overall clean. In general, happy with our 1 night stay too celebrate anniversary Room on the small side, which was ok for our short stay, but not if you've got plenty of luggage. Some minor details could use touch ups (e.g., bottom corner of doors in bathroom chipped). Not sound proof.
Nice ambiance. Restaurant was great. Front desk service was very friendly. Being near the convention center it was a bit noisy and rooms that face the center courtyard are subject to echo of conversation late at night.
You guys cancelled my reservation for a conference....... You guys cancelled my reservation for a conference....... :(
Proximity to shops and restaurants The floor we stayed on smelt terribly of cigarette smoke and we had to complain before it was addressed. Also, our room key had to be reset 5 times in 3 days and I didn't even carry my phone with me so not sure what the reason was. Was a minor inconvenience, but other than that, was a comfortable stay.
Nice and clean. Looks brand new. Rooms. Hallways, lobby, etc.
located very central, bars and restaurants in walking distance, shopping mall close by. Very nice and big room during our stay a conference was going on and you we were woken up at 6 o'clock every day by the noises through the air-con-shafts and thin walls
I did not request a handicapped room and I was put into one by mistake. I called in advance before I checked in day-of, someone told me they could change my room when I got there and the hotel was not sold out. 45 minutes later when I arrived, the desk clerk said the hotel was sold out and there was nothing they could do. It was imperative that I have a bathtub due to personal restrictions, but I didn't have a tub - only a roll-in shower that is horrible to deal with and very messy. I was charged $42 for overnight parking in addition to a very pricey room. I won't stay here again.
The price ($99 / night) for the location and the dimension of the room (very usefull with a baby). The hotel and the rooms are old: used furniture, heater not working, stains on the floor, TV remote not working... I guess they will increase their rates once renovated
Location, free gym, lent me a fridge, staff very polite Only thr use of frosted glass in room looked dirty
Excellent bedding and service Hotel did not have our reservation that we made online. Toilet was not clean when we checked into our room, had not been flushed or cleaned.
Walking distance to the mall. Modern. Fourth floor room facing the circle was noisy.
ı lıke to shopping and restaurants. ıt looks lıke empty and cold it is not like the westin st. fr. san f.
Location was excellent for the centre of San Diego and convinient for the shopping area.
Shop & sightsee
it was very central. had a quiet room. hot tub & pool were great very business orientated - seminars & conferences
The reception staff was very helpful.Good room with great bathtub.Very nice breakfast. I had to have a credit card to check in even though i had the full roomrent in cash.They wanted to block 2000 Dollars for a two night stay costing 460 Dollars.The manager was very helpful and we sorted the problem but its still shocking that you have to be in the possession of a credit card to being able to stay at any given hotel
The rooms are great and I specifically liked the bathroom accessoires (like shampoo, bath rope et cetera). On weekend-days, their nightclub on top has very, very loud music. I couldn't sleep because of it. They should tell you this in advance, for this price you expect a good night's sleep.
Service, Service, Service!!! Perfect! Justin at the front desk was exceptionally helpful
Great decor,rooms,location and staff.
Bed was comfortable, good size room, clean, nice staff, great breakfast at restaurant, good drinks at night! Pool area was very cramped...people ended up just laying on towels on the cement...not enough umbrellas
The shower The fact that we had to pay 30 USD per day for parking our car. This should be part of the room for guest with reservation. 60USD is too much for simply keeping your car in the place you are staying!
Top rate friendly staff. excellent accommodations. centrally located. the location, although centrally located was very urban and close to some what appeared to be homeless shelters. I didn't have any problems and it was fine, but I think awareness of surroundings would need to be stressed.
I love the hotel. Rooms were big & well appointed. There were lots of complimentary options like water, juice, Keurig coffee & tea varieties, wine after 5pm, expresso & treats in lobby, shower, bed, pillows. Room service was terrible, my steak was super well done but lots of excellent restaurants near by.
very nice hotel, design, modern, great location in gaslamp quarter, internet free the room is a bit small
Gym was ok... pool rooftop wad excellent. Location to convention center was excellent No drawers in room shower was terrible. ...Just a wand...no nozzle above
Great vibe. Beautiful Hotel. Great staff and service. Loved the rooftop pool. A little noisy. The room was on the 5th floor and there was a frequent rumbling sound coming from what sounded like above us. It made it difficult to sleep. I needed ear plugs.
Everything clean on order. Freindly and nice staff. Hotel looks excellent for groups on extended stay.I will recommend it to family or freinds staying at San Diego. I like the location but The homeless near the hotel just next door made us felt unsafe at night when you were walking on the street. That affect hotel location ratings.
I liked everything. Great location right in the middle of the Gaslamp Quarter, friendly and helpful staff, downstairs bar, clean and spacious room, nice decor, free wifi, and the mobile check in via text was a cool feature. $40 valet is the only parking option offered by the hotel, and although I didn't have a problem with the service, a discount for hotel guests would be nice
Space,cleanliness and kitchen, will definitely recommend. Parking valet is $41, ouch !!!!
The room was clean and comfortable. The location for functions at he Convention Center is excellent.
super design, minibar gut gefüllt, b+o steroanlagen und tv, mitten im gaslampenviertel (gastro und einkaufen direkt daneben) keine fensterdichtungen, lärm von der strasse ist voll zu hören. fensterbrüstung ist nur ca.45cm hoch (nichts für kinder, absturzgefahr). espressomaschine im zimmer ist super aber es gibt nur ein Kaffetabs und ein Stück Teetabs.
Zimmer -Design und Ausstattung sind hervorragend gelöst.
Super Lage mitten im Gaslamp-Quarter; coole Ausstattung im Zimmer, sehr nette und hilfsbereite Mitarbeiter; Die Zimmer zur Straße sind leider etwas laut wegen der renovierungsbedürftigen Fenster.