Positiv:: The fact that I had only booked one night and could move the following day.
Negativ:: Disliked this filthy place. Hallway carpets badly worn & stained; inside room was worse! The FURNITURE had caked-on dirt & other stains too disgusting to mention. So dirty I didn't want my luggage touching surfaces, much less my body! A/C blew mildew! BAD
Positiv:: Great check-in service and very clean. The breakfast offering was better than most other comparable star rated hotels.
Negativ:: A bit close to a train crossing, but luckily only one train went through just before going to bed and no others after.
Positiv:: The front porch swing.
Negativ:: The rooms were very humid even with the AC on. The carpet was damp and smelled like mildew. The tables in the breakfast area were dirty.
Positiv:: Staff was very friendly and appeared hard working.
Negativ:: The hotel room was dirty and old. There was some kind of bug or rodent feces on the bed skirt at head of bed. They are going thru a renovation which is definitely needed.
Positiv:: every member of the staff was friendly! motel was close to everything I needed to access. the breakfast bar was good and area kept clean.
Negativ:: I have stayed here before and it seemed a bit run down. the carpet in our room was filthy. the shower was very slippery. There were not many places to plug in phone chargers.
Positiv:: The night clerk was so sweet....she tried to make us feel at home. The breakfast was very good. I loved that ck out was at 12 instead of 11 like most hotels.
Negativ:: Not as clean as expected and staff could be better.
Positiv:: Clean room, refrigerator, and nice staff
Negativ:: The T.V. is very small.
Positiv:: breakfast was awesome
Negativ:: the morning front desk staff could dress more professional
Positiv:: Staff very nice. Location was a little out of the way for our destination. As a whole stay was fine.
Positiv:: The location is convenient. Nice breakfast buffet.
Negativ:: The room was dirty and smelled musty. Horrible for allergy sufferers. Cobwebs in the corners that have obviously have been there for a long time. Carpet was filthy and didn't look to be vacuumed.
Positiv:: The check-in process was quick & efficient.
Negativ:: The shower leaked so there was a continuous dripping noise.
Positiv:: The staff was amazing!! They went above and beyond with everything.
Positiv:: Still do not think that Best Western should be in the same star level as other hotels.
Positiv:: The room was neat and clean and a very pleasant aroma present when I entered. The breakfast room was fine -- the food was good. I needed to heat my eggs and gravy briefly in the microwave but the food was very good.
Negativ:: The only negative (and why the overall experience was marked 9) was the musty odor at the front door as I entered and also at the side door I used.
Positiv:: I just liked the location
Negativ:: It didn't have a hottub
Positiv:: Upon check-in,room was completely cleaned.Bed very comfortable.Chair and ottoman nice addition.Plenty of amenities.Nice fitness center and indoor pool.Breakfast delicious.(manager), (Front Desk), (housekeeping) were awesome.Cookies nightly.
Negativ:: The only thing that could have been better was for the tv channels to be HD. However, nice tv and plenty of channel selections.
Positiv:: Free breakfast and friendly staff
Negativ:: Bed was uncomfortable.
Positiv:: The front desk was GREAT! Very helpful and nice!
Negativ:: Everything was great!
Positiv:: Very nice clean hotel. Pleasant staff. Very nice pool! I don't know about breakfast as I don't eat breakfast.
Negativ:: Wish they had kept the spa-hot tub. Would have been nice after a long drive. I would have paid a little extra.
Positiv:: Great staff. Clean and comfortable rooms.
Positiv:: Very smooth and relaxing stay. Everything in the room worked well, fast Internet and a great location for my purpose.
Negativ:: Nothing I did not like.
Positiv:: Great location, close to lots of restaurants and shopping. Staff was helpful, free breakfast was better than expected.
Positiv:: I always stay here when I go to visit my family. I've actually been a loyalty member at this hotel for almost two years now. If you join the loyalty membership, it's absolutely free, you can win free nights. In fact I actually had saved two free nights and the trip I just got back from was absolutely free to stay here.
My favorite thing about this hotel is that they let my fur baby stay with me, and they are always nice and remember me. Even if I'm speaking to one of them on the phone and don't even have to say my name to them.
I will continue to stay with them :)