Hard to beat for the price point. The staff was extremely helpful and pleasant. Highlights: 1) The staff: Never saw anyone at the hotel who WASN'T smiling. They went above and beyond to provide relevant and useful advice, arrange any excursions, and improve the stay. 2) The facilities: The common areas were beautiful, the room was spacious and comfortable. 3) The convenient location: The hotel is located across from a couple shops (including a grocery store) and just down the street from the nightlife and tourist attractions- without being so close that you have to hear the bass of the clubs all night (unless you are into that!) Santorini is renowned for its panoramic views of the beach- this location does not provide that. Also, the rooms are not sound proof so if you are a light sleeper it could be an issue.
when we complained see the below we got upgarded to a lovely hotel. Except we had to stay one more night in Athina we were underneath the breakfast terrace and everytime someone moved a chair to sit down it would be noisy in our room. We were next to the pool and when the filters were turned on in the morning it had a loud humming noise in our room. The bed was very old and everytime one of us moved it was squeak. Because of the above it was not worth the price
Very good location, nice pool area and terraces, excellent staff, good with fridge in the room and the possibility to bring your own drinks outside. Rooms are more 3 star standard but the outdoor hotel area is very nice which compensate.
The views, the wonderful staff and the breakfast served on the balcony every morning . Great for couples None
The personal service was wonderful. The fellow that works there even carried one of our bags up all the stairs to the street level...unexpected assistance that was greatly appreciated, thank you :)) The view was to die for and the sunsets were amazing. We had a great balcony and could even use the wifi outside!! One friendly suggestion - perhaps a longer shower curtain or higher shower surround to prevent water all over floor.
The view was amazing! The staff was very helpful. The beds are uncomfortable.
Location is great Bathroom toilets are in a real tight space Beautiful location, excruciating walk
freundlich wie man es in santorin kennt --> sehr zum weiterempfehlen
Sehr freundlicher und hilfsbereiter Hotelbesitzer. Service wie z.B. Transport zum Bahnhof. Sehr romantische, schöne Illumination abends mit vielen Kerzenlichtern. Schöne Umgebung
Sehr gut !! Freundliches und nettes Personal - sehr bemüht. Jederzeit weiter zu empfehlen.
sehr schönes, liebesvolles Ambiente, ruhige, dennoch zentrale Lage, freundliche Angestellte, schone Terasse
Super nettes hotel.gerne wieder.
Schöne Anlage, etwas schattig, was im Hochsommer sicher angenehm, Gute Betreuung vom Besitzer, holt Gäste auch vom Flughafen bzw. bring sie dort hin. Hotel liegt nicht in Fira, sondern im Nachbarort Kontochori, Gehzeit ins Zentrum von Fira ca. 20-25 Minuten (kein Bus)
Sehr nette Besitzerin, gutes Frühstück, tolle Aussicht, nettes Zimmer Es hat etwas nach Mist gerochen, ich glaub wegen einer Weide mit Ziegen von nebenan
1a Ausstattung, blitzsauber, ruhige Lage, aber zu Fuß trotzdem schnell in Fira. sehr netter Besitzer, super Service. Alles lief perfekt von der Ankunft bis zur Abreise. Freuen uns schon aufs nächste Jahr, uneingeschränkt zu empfehlen. Die Bilder des Hotels zeigen den aktuellen Stand, liebevoll gepflegte Anlage. ----------------------------------------- best and nice service specially the owner of the hotel. Very clean rooms, the pictures show you the truth!!! The styling of the hole hotel is wonderfull! We come back next year!
sehr sauber, Familie super freundlich, schöne Lage, gerne wieder mal buchen
Das Hotel lag nahe genug am Zentrum von Fira aber doch soweit weg, dass man Nachts seine Ruhe hat.
The staff was very friendly and helpful, and the Fira location was convenient. The hotel, an updated former mansion, was very charming. The view is not that spectacular since the hotel is not at the edge of the cliff and is surrounded by other buildings. I would have preferred a view that shows more of the sea and volcano.
The staffs are very nice. we loved the environment. and it is close to the Fira center, just few walking time. lovely hotel!!!!
The staff are very professional and work hard to please their clients. We loved the proximity of the hotel to everything we wanted to see in downtown Fira, the suggestions made by Ana the manager, and the handling of the overbooking issue. For the question about the usefulness of the reviews, there are not any displayed yet.
Aria Lito was a lovely place that provided the perfect atmosphere for our stay. The staff were excellent and went out of their way to help.
This hotel was excellent! Great location, helpful staff and very relaxing by the pool. Most important to know are directions as website is not accurate and no pick up from airport or ferry offered. Walk up the pedestrian street (Main St) over the cobble stones and walk up the hill about 600m, walk past Hertz and turn left just after Sun Sand & Sports and you will see the hotel. There are no signs and most locals don't know where it is.
It was a quiet hotel, with friendly staff and generally good service. A perfect place to escape from the world. I had to ask for the bed linen to be changed on one day.
Super place to stay in Fira. Location is fantastic and plenty of room. A quiet place in the centre of town. Htel staff go out of their way to make you feel special..
Central location, clean, nice staff and hotel.
Location, location, location... Curtains too thin, bathroom less lights, a/c behind the curtains, bed could have been bigger in size.
The staff was always extremely helpful and friendly. Wonderful and sweet location. Everything nice and clean. Site is located in the centre of Fira but still really quiet. A place to relax.
Sehr guter Service, schöne Lage, sehr schöne große Suiten und sehr sauber und komfortabel
Ausgezeichnete Kundenbetreuung. Zentrale, fußläufige Lage. Große, komfortable Zimmer. Gutes Frühstück. Sehr netter und hilfsbereiter Hotelmanager. Sehr kleiner Pool. Tagsüber ist das Hotel ziemlich laut, da es direkt an einer stark befahrenen Strasse liegt. Nachts merkt man allerdings nichts davon.
We've had a wonderful stay in this fantastic and hotel for our honeymoon. It's just located on the cliff of Firostefani and very close to that famous church on most of the postcards. The view from the private balcony is absolutely amazing and we watch the sunset everyday there.The staffs are very friendly and helpful. The facilities are full equipped in the room and also the design is quite...
The view from our room was amazing, however, this didn't compensate for the rock solid bed, the light fitting which wasn't screwed in properly or the lack of towels in the ensuite bathroom. The Belvedere does not have a lift (it took seven flights of stairs to get to our room), nor does it have good insulation...
The view from the room was magnificent. The location was wonderful - close to the conference center and downtown, but at a quiet and beautiful corner of Santorini. The breakfast was very tasty. The bathroom was not as nice as we expected.
Hotel is located in a nice view corner and very close to Fira town. Breakfast is fair enough, maid is nice too. But one of the receptionist is not very good who is rude to Asian customers.
fabulous location, excellent staff could not be more helpful only that we had to leave
staffs are very nice , the location of the hotel is great, the view from hotel room is pefect
The staff is very nice, our stay at the hotel was magnificent. superb view and excellent service. I recommend it very much for rommantic holiday minor things, not important
1-Staff -Sotiris the manager will guide to the best restaurants and best places to visit,Georgi and Sergei are great 2-the best unobstructive view of the sea 3- great pool 1-showers but we were told that this will be their winter project 2..internet..only place to get connection is in the office..again this is a winter project 3- would not reccomend to seniors who have problems with stairs..no elevator..from our room to the reception,there are 92 steps...some rooms are closer to the reception 4-breakfast needs improvement
the staff was very friendly, helpful and kind. our room was not good and they happily changed it for us and asked several times during our stay if we werehappy. a bit misleading on line about the rooms
The magnificent view of the Volcano Poor facilities
We enjoyed the location , and the pool great views also . unfortunatley the air conditioning did not work well at all and the bathrooms were very out of date , the linen was old and needed an update , the breakfast was very very basic
Perfect combination of adventure and relaxation... very impressed and pleased.
The view was amazing (in our room, at the pool, everywhere!) we spent 2 full days at the pool, it was so relaxing and the pool bar girl made the best mojitos! It was quiet at our hotel, meanwhile if you wanted anything, it is a few minute walk to Fira town where you can get food, ice cream,coffee, etc. we wished there was wifi in the rooms
Great location! So close to everything..Our view was fantastic! and Paul was very friendly and helpful. It was great to have a pool right there that we could relax beside. Had the most amazing time and would not hesitate to stay there again.
Staff, location and room.
the view and location is good. wifi signal is low, no signal in room, only in lobby. have to run up and down to get on the internet. there is no sign for the location of the hotel at all. it was hardly found if no staff picking you up the grand suit room value 230 euro but only 1 double bed with 2 sofa bed which disappointed me. they have run of of shampoo, shower is not working. staff working time only from 0700 to 2200 so if u are arriving early or late, no one can take care you. they have no idea about taxi cost, not much information could be told. overall it looks more like a B&B than a hotel which doesnt worth for 230 for a grand suit room or 120 for some normal room!
The receptionists were fantastic. Everytime we asked for help -eg checking bookings, advice on restaurants, places to go, reservations etc, we got it, when needed. They were efficient, kind and thoughtful. The porter also did a great job lugging our suitcases up and down the 100 steps or so to the top of the caldera. We enjoyed our caldera view. The vertical distance from our room up to the main part of Thira. (at least 100 steps) Not for people with knee problems.
This was a great place to stay - amazing views, great breakfast, friendly staff, awesome pool. You have to walk steps to get up and down, but this comes with the view. Highly recommended.
We loved the sew view and the pool. The breakfast was good and the service of the staff. They were very kind and alert. The entrance at the Hotel had all the garbage with flies around with a terrible smell. This is not good for the prestigious of the Hotel.
They were very hospitale and friendly -- willing to even accommodate special breakfast requests; very patient with our many questions on how to best spend our very limited time in Santorini
The beauty of both the room (including its balcony) and the lobby and breakfast area. I liked everything.
THe location. The staff was rude and the floor in our room was dirty.
Good location, staff were friendly, rooms were lovely and clean.
Breakfast, pool and staff service
Staff was very helpful in providing information about local attractions and transportation. Conveniently located in Fira and was within very easy walking distance to the bus station. Breakfast provided a good selection and varied daily.
very good location and rooms are good and clean. friendly staff
Excellent, convenient location with fitness center... We arrived just days before the hotel was closing for the season and that's exactly how it felt--like it was closing down.
We loved this hotel. I was worried a bit that it would be a typical business hotel (based on pictures from internet) but it has been recently renovated and it was great. It is totally beautiful butique hotel, in a great location to all the bars, clubs, restaurants, bus station (so we could easily reach all locations and we don't like to walk). We loved it and would stay there again. There was nothing that we did not like about this hotel. Staff was great both at reception, bars, pools and otherwise. The hotel was quite but very close to all the action. Just perfect. So the best of both worlds. We were a group of girls and we really enjoyed it. Drinks & food at the hotel are also delicious. It is a 5 star hotel.
The staff was very friendly and helpful. The location was great.
Central location: It is close to the bus depo and town centre but very quiet (at least in our room during our stay). Convenience: There is a supermarket across the street from the hotel, it is really important to have bottled water in large quantity all the time in Santorini, because the tap water is not recommended for drinking. Size of the room: Our room is large enough even by North American standards. Breakfast room: It is large and bright by the swimming pool. You can also sit under the embrellas of the pool. Not enough furniture. There's a desk plus two small night tables, this is all the furnitures in our room besides the beds and the luggage rack. Like many european hotels, the bathroom is very small.
Staff was very friendly. Very close to town. Nice balcony. Bed was too hard. Pool was freezing!
die wunderschöne aussicht , nette terasse, interessante lage und ausstattung des hotelzimmers, sehr liebevoll gepflegt der frühstückskaffee war schlecht!das pool war sehr kalt, die wände waren nass, der lärm von nebenan lokal bis 5 uhr morgen war unerträglich
Soweit nette Mitarbeiterinnen und Mitarbeiter Viel zu teuer im Verhältnis zur Leistung
Die in den Berg hineingebauten Suiten und Zimmer sind sehr schön. Die einzelnen kleinen Terrässchen für jede Suite sind sehr hübsch. Die Lage ist an der Westküste einmalig um die Sonnenuntergänge zu geniessen. Nur gute Fussgänger sind wohl, da es bis zu 150 Treppenstufen zu bewältigen gibt!
The staff were extremely friendly and helpful, the views from the pool area are stunning and you are right in the centre of town, but still away from the hustle and bustle.
staff were lovely and the setting and views were stunning could not get internet access in our room
The location and the view of the vulcano from their pool was spectacular.The personal of the hotel was very friendly and tried to do their best for a pleasant stay. First, our reservation overlaped with other reservation so in the last two nights they had to move us to another hotel. The good part was that the second hotel was nicer, at least the room and the service was amazing, just that it was located in Oia. So at the end we were happy after this incident. Another issue that we had was that at Cosmopolitan hotel we reserved a standard room, and it was sooo small that u couldn´t even move ( around 12m 2 all room with bathroom). In the first night I fell that I don´t have enough air in the room, but at the end I got used with it. So if u truly want to enjoy ur stay book a suite.
Convenient location if you want to be central to Fira (not the nicest place on the island though!) We were upgraded and treated v well. Fantastic view and pool It's a bit too in the middle of it all to feel really relaxing. It's all very luxurious, but there's something of a soul missing from it (as with many of the 'luxury' hotels in Santorini
The position of the hotel, amazing... and not many steps for Santorini as my husband has knee problems Did not have a private balcony, our room was next to reception, a bit noisey in morning with staff walking past talking.
This is an awesome hotel, we were greeted upon entrance with champagne and friendly staff. The host has many recommendations for entertainment and restaurants! And of course the pool is one of the best places to sit and relax in all of Santorini! Thanks to everyone at the Cosmo for a great stay.
Great View of the Caldera. The Aquamarine Suite is secluded from the other suites and is the most private. Although there are a lot of stairs to climb, it was not too diffcult. Katrina and the rest of the staff go out of their way to be of assistance to the guests.
We stayed in the Emerald Suite - the room was great and the view was jaw dropping. The thing i loved most were the breakfasts that were on our balcony overlooking the volcano and the sea. The staff were great and very helpful and the location is ideal because its not in the center of the fira hustle and bustle. One issue were the 30 or so stairs that we had to climb up!
Very helpful personnel, exclusive breakfast service, magnificent view The pool is shared with another (less luxury) hotel. There was no available sunbeds at the poolside. Sunbeds at own balcony are not really convenient for sun baths
The Emerald Suite was amazing, breath taking views of the Caldera's, comfortable bed, huge bathroom and all the little added extras that topped off our stay. We were not met at the airport as arranged so we took another taxi who ended up dropping us at the wrong place we phoned Adamant and they promptly came and met us. Also not all suites are totally private however it is hard to fault.
Everything was perfect at this hotel would def recommend to anyone. Staff very friendly and willing to help and location even better
The service was great, the room was amazing and the pool and other services were also very good. Highly recommended
Nice little hotel with 6 suites, our room was the opal with alot of privacy and gorgeous views of the volcano and the caldera. excellent service, little tough to find the hotel, but almost all of them have the same issue. all in all a great experience
Great staff to guest ratio; great rooms, fabulous view, fabulous breakfast, great jacuzzi
The location of the suite was looking out over the caldera, what a view. Breakfast on the balconey and the hot-tub for two - super! The room was very very comfortable and the price was right. Ok, There are those steps, but well worth the trouble.
The staff was very accomodating. The hotel manager went out of his way to make sure we had a pleasant stay. The staff was friendly and courteous. The food was outstanding! I would recommend having dinner at the hotel before eating anywhere else.
The manager and staff were so accommodating and helpful in their efforts to make our all too short stay memorable. From meeting our ferry to the fresh orange juice on arrival and the dinner on our balcony, no detail was left unturned. The views from the hotel are incredible as is the beauty of the hotel itself. We were treated with such grace and consideration, it was difficult to leave this beautiful place.
The suit that we stayed in is gorgeous with best view in Santorini. The hotel in autentic with an outstanding romantic atmosphere. The service was superb and the staff was very friendly . The location is perfect.
The location and view outside of the hotel was excellent. The staff was wonderful and accommodating. The breakfast was delicious. For a 5 star hotel, we found the linens/towels to be sub par, the bathroom was not in particularly good condition (the sink did not drain), and there was no hot water. While there is a small pool available, what you do not realize is that it is in the lobby area/dining room with no lounge chairs available, making it awkward if not impossible to utilize.
The location and views over the caldera and waterways were excellent. The staff were friendly and helpful. The breakfasts were freshly prepared and delicious. It was at the edge of town, so was very quiet, yet within easy walking distance of restaurants and shops. The swimming pool was tiny and by the side of the bar. There was no space for relaxing or sunbathing next to the pool, so it was really unusable. There was a one-person jacuzzi, next to tables and chairs, which made the place cluttered. The rooms varied, so that some superior rooms had a shared balcony and stand-up half shower (shower head at waist height) and others had private balcony with full bathroom. If a private balcony is important, then guests would need to stipulate this in advance. The dinner menu was expensive e.g. up to 30 euros for a main course. There were many feral cats around, which were fed by the hotel. There were cats and cat smells in the balcony and breakfast area, which we found unpleasant and unhygienic.
I stayed in Levantes. It is a two bedroom suite with a balcony and very convinient for three people and the room has a wonderfull view to the sea and volcano No
The staff was amazing and made our stay very nice. We were upgraded upon arrival for no additional cost. The views were breath taking from the balcony of our room. Breakfast and dinner were absolutely delicious. We liked that our room was like an apartment and not an actual hotel room. The staff made our stay perfect!! The bed was very hard (I am used to pillow top mattress) and the shower was a very small bathtub with a shower head that you had to hold to take a shower. The lighting could have been better inside the bathroom and throughout the room. These were minor concerns as overall I still give this hotel an A+ because of the service and location.
The hotel was in a convenient location. We splurged for one night and we had no regrets. We were greeted by friendly staff who went above and beyond to ensure a warm and comfortable stay at the hotel. The breakfast was delicious, complimentary drink, tea and a private balcony made our wedding anniversary special. The staff at reception offered us a complimentary taxi back to the airport to avoid us the trouble of dragging our suitcases on cobbled streets. Request a higher room with a private balcony if you are spending the $$
Very nice hotel and very helpful personnel. Feels like familydriven and very caring about guests. The price, but seems to be for all hotels in Santorini
Management and his staff made you feel like you were family and could not do enough to make your stay perfect. the beds were hard
Beautiful historic hotel. Our room was comfortable, and we had our own balcony where we could eat breakfast while admiring the beautiful vista. The staff was friendly and welcoming. We were greeted with rosewater cool towels, as well as a refreshing drink. Complimentary hors d'oeuvres and a lovely bottle of wine were offered to us to enjoy at our convenience. The dinner we had there was excellent, everything was made in house, fresh, and incorporating local ingredients, and in my opinion comparable to any other 5 star restaurant. Location is great too, just a quick 5 minute walk to city center.
Wonderful view,staff very nice and helpfull, good food,close to city center but away from crowds,a few steps up and down to the hotel but your are in Santorini, staff will help you with baggage.
Sehr nette und hilfreiche Rezeptionistin, nettes Ambiente. Recht kleines Zimmer, Sauberkeit im Bad.
Zentrale Lage und trotzdem angenehm ruhig.
Das Hotel hat eine schöne Ausstattung und ist sehr geschmackvoll eingerichtet.Die Lage ist optimal, sehr ruhig und dennoch zentral. Das Personal ist sehr freundlich und um das Wohl der Gäste bemüht. Keine Beschwerden!
Sehr nette und sehr zuvorkommende junge Griechin an der Reception, die ihren Job m. E. recht gut machtund gut mit den Gästen umgeht! Es war die ersten 3 Tage im Do. Zi, auf einer gemeinsamen Matrazze einfach zu eng und letztlich auch wegen der fahrenende Autos und Motorräder insbesondere auch nachts einfach zu laut!Als wir ein Do. Zi. mit 2 Matrazzen und 2 Betten nebeneinander bekamen- mit einem auch größeren Balkon, war alles o.k. und weitaus besser als die Tage zuvor. Das Frühstück war auch nichts Besonderes, - leider...
Wir wurden freundlich aufgenommen, hatten ein schönes Zimmer mit Meerblick. Das Hotel macht insgesamt einen gepflegten Eindruck, die Rezeption war meistens besetzt. Der Shuttleservice hat gut funktioniert, sehr schöne Poolanlage, vom Frühstücksbuffet waren wir angenehm überrascht, es gab sogar Filterkaffee. Das Badezimmer bzw Dusche war sehr klein.
große Freundlichkeit und Hilfsbereitscheft ders Hotelbesitzers und seiner Familie .Der Besitzer selbst wollte uns nachts um 02.00h zum Flughafen fahren ,da unser Flug verschoben wurde obwohl wir nur für 1 Nacht gebucht hatten .
breakfast was great, hotel staff very friendly and accomodating The bathtub was leaking very badly, however staff was aware and provided several extra towels to help with the leak.
Theoxenia hotel is located right in the heart of the fira city. It is amongst the restaurants and the hustle and bustle of the town can be felt all the time. The amazing caldera view from the terrace is spectacular. The breakfast that was served every morning was amazing as well. The hotel offers all that is needed and offers great value. Although, the hotel does not have a pool, but you can use its sister hotel, Aressana, for this purpose. The pool at Aressana is quite fascinating and very relaxing. The accessibility to all the shops and the bus station, as well as the taxi station, was crucial to us, as is to any vacation. For that Theoxenia offers the best. The bus station is 2 minutes away as well as the taxi stand. The reception is not 24 hours and at times you have to wait a little to speak to the staff. Usually that is not needed as the rooms have everything that you need.
good location, good continental breakfast even for our EUR180 / night without seaview, not good value of money.
The location is convenient and good to enjoy the sunset.
The location! But please ask for the Caldera view. The breakfast delivered in the room. Access to their luxury partner hotel Arressana! Way too expensive for the quality of the room. No renovation for the last 20 years...the bathroom was horrible.
The location is very convenient to tour around the Fira town. The shared porch is an ideal place to watch a sunset falling beind the vaolcano. The breakfast was enjoyable. But if would have been perfect if some fruits were offered. The bathroom faucet was shaking. I don't understand why the hotel staff couldn't find a better time to fix it but wait until the afternoon when we have to stay in the room for friends to visit us.
The location of the hotel in the centre of Fira is excellent. The fact that the hotel has wifi is great as well. The hotel is located on the main street that runs along the caldera, but because it is on the other side of the street, the lower floor rooms don't have sea view. The man behind the counter was not very welcoming. He was trying to be polite but it didn't come naturally to him. I found he was stressed and that he created an uncomfortable atmosphere instead of a relaxed environment.
Hôtel très bien situé, près de l'arrêt d'autobus, du port et des rues piétonnières. Bellle vue sur la Caldera et le coucher de soleil depuis la terrasse. Personnel très accueillant et serviable. Déjeuner super à la chambre. Sécuritaire pour femme voyageant seule. Bref, j'y retournerais sans aucune hésitation ! Le jus d'orange chimique !
We really enjoyed breakfast served in our room in the morning. I loved the fact that the Hotel stays open in the winter and they had the central heating on, since the nights we stayed there (we had to stay one more night on the island) was rainy and bit cold. The location is on the heart of Fira, by the cliffside with sunset views. I did not really like the fact that the balconies had old-warn out chairs, but they said they are ready for new one's for next summer. Nice, small and cosy B'nB, perect for a few days stay. Thank you Chris for your attendance and hospitality. We had to wait for couple of hours to have shower one day since the city hall had to do maintainanca in some central water pipes. The hotel's back up system had only hot water running, so we had to wait for the cold water to balance.
Breakfast on the terrace Lots of stairs