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Die lage ist sehr gut. reception freundlich Internetverbindung schlecht, der alte trakt ist das geld nicht wert. frühstücksraum sollte renoviert werden. wenig angebot für european people beim frühstück.
ein sehr großes, zentral gelegenes und sauberes hotel mit überwiegend freundlichem personal. leider sehr laut. ein zimmer zur straße hält man nicht aus wegen der schlecht isolierten fenster. man bekommt dann zwar ein anderes, lage zum hof. hier liegen anlieferung von getränkekästen usw. fast genauso laut und ständiger küchengeruch. aber zum gleichen teuren preis!!!
Das Hotel liegt sehr zentral in Saigon Die bauen gerade um! (Lärm) und die Einrichtung für diesen Preis ist leider zu alt!(Föhn / Fernseher etc....) Duschraum ist immer unter Wasser!
zentrale Lage, kostenloses Internet, Gutscheine für Mittagessen, Wäsche, Afternoon-Tea meine Suite war sehr laut
Gutes Frühstück, netter Service, WIFI im Zimmer umsonst, Gutes Bad Muffliges Zimmer (Teppichboden) - konnte nicht zufriedenstellend gelöst werden. In weiteren angebotenen Zimmern roch es ebenso schlecht (suesslich, modrig)
Ein so traditionsreiches Haus hat es nicht schwer schnell zu begeistern. Insbesondere die Dachterasse ist atemberaubend. Inzwischen sehr sehr kommerziell und das rex laesst sich alles extra bezahlen zu sehr stolzen Preisen.
Sehr freundliche Mitarbeiter. Überall kostenloses Internet mittels WLAN. Zimmer zur Strasse hin leider sehr laut.
freie Internetbenutzung Betten Lage und Atmosphaere Pool stand nicht zur Verfuegung wg. Bauarbeiten
Liebe es ... !
zentrale Lage in geschichtsträchtigem Hotel in die Jahre gekommene, immerhin saubere Zimmer
traditionelles Haus, schoenes Ambiente, sehr guter Service, gute Lage mitten in der Stadt, alle Sehenswuerdigkeiten sind gu zu Fuss zu erreichen
This place is excellent. Seriously nice. The staff is awesome, too. The only reason I give it 4 stars instead of 5 is because of its location. As a tourist, it's a bit removed from where you want to be in HCMC. I got a great deal, though, and taxis are cheap and easy to get.
One of Saigon's finest. Attention paid to each & every detail. Professional, attentive and efficient staff. Comfortable, spotless room with nice spaces to work in. Location is less than ideal, with very little within walking distance, but a free shuttle runs regularly to the heart of District 1, 10 mins away.
The breakfast spread was great. The spa is very affordable. The rooms were comfortable. When booking I accidentally just put the rooms down for one guest, even thought I had 2. Online the charge for 1 guest and 2 guest were the same. They tried to charge me $30 a guest per night. It was shady, but after explaining that 1-2people online doesn't change the rate. They accepted.
The breakfast! The simplicity of the rooms. And most importantly the bath tub!
Absolute best break from hustle and bustle of chaotic Saigon.
vip lounge the food could be better
gute Lage, schöne Aussicht von der Dachterrasse, wo auch Frühstück serviert wird, das Haus hat noch den kolonialer Stil des alten französischen Indochina. Das Buffet am Abend im Restaurant ist erstaunlich gut und preisgünstig unser Zimmer im 1. Stock zum Fluss und Hauptdurchgangstraße war etwas laut. Die Sauna könnte etwas renoviert werden.
Traditionelles Hotel mit sehr guter Lage durch den extremen Verkehr sind Zimmer mit Saigon River View nicht zu empfehlen. Zimmer war extrem laut. Die Renovierung des Hotels wurde teilweise lieblos durchgeführt.
Sehr relaxte, dabei aber luxurioese Atmosphaere. Man fuehlt sich in ein anderes Zeitalter versetzt. Die Bar-Terrassen sind zu jeder Tages- und Nachtzeit faszinierend mit ihrem Blick auf den Saigon-River. Die Lage ist ebenfalls genial, sowohl fuer Shopping als auch fuer Ausfluege ins Nachtleben. Schoen war auch, dass wir statt des gebuchten Deluxe-Zimmers eine Suite bekamen (vermutlich, da wir uns noch in der Vorsaison befanden). Die laute BGM auf den Bar-Terrassen
Lage, Ausblick Laut trotz Doppelfenster, Frühstück wird vor Frühstücksende abgeräumt
Der Kolonialstil des Hauses mit der großzügigen, komfortablen Raumgestaltung hebt sich wohltuend von den immer häufiger anzutreffenden sog. Designer-Hotels, die sich meist durch fast keinen Schrankraum, miserable Beleuchtung und Disfunktionalität begeistern sollen. Darüber hinaus stimmt bei diesen Hotels das Preis-Leistungs-Verhältnis fast nie. nein
Location, Tour Desk, Helpful, friendly Staff, English spoken by many staff. Fridge in room. Good size room, comfy bed. Great Free Buffet Breakfast. Local markets lining the streets in mornings and cafes/restaurants in evenings. Great view from room. The shower was not contained by curtain, so water went everywhere. Loungers by pool need replacing. Stairs into lobby, steepish with no hand rails. Doormen very helpful with helping to use the stairs.
I liked the lobby, pool and gym. The guest room was old and outdated. Carpeting was frayed, bathroom fixtures old, hallways smelled very bad due to overuse of air freshener. I wouldn't stay there again unless guest rooms were completely remodeled.
Hotel is okay...not a quality hotel; rank 2 to 3 star Poor mattress in room: thin and uncomfortable Rooms not adjoining; tried to change mattress type Disappointed with the travel service Get a Room. Service was dishonest/deceptive and tried to capitalize on my need to change travel dates. Understood rooms were non refundable but found Get A Room made the dates non changeable. Tried to get me to pay for alternate dates and then decide the cancellation policy. Kept travel dates to avoid getting taken advantage. Will not use this service in the future.
Nice gym and pool. Great breakfasts
The staff were all very friendly and helpful. They immediately found an opportunity to upgrade us on check in. Although breakfast was a nice feature each day along with some drinks / snacks in the evening, we didn't get our 50usd value out of this. Additionally, we were so looking forward to using the pool, and the First day we got a chance was Friday. Little did we know that the hotel finds more value in charging admission for the locals to come and party by the pool on Fridays than ensuring their paid guests have a pool to use. We could barely walk around the pool let alone find a place to sit and relax. Absolutely a disappointment to to say the least. Would not stay here again.
Eventually we appreciate the staff in remedying an major issue. We booked the hotel for 12/31/2015, in order to celebrate the day and New Year Eve night in a 5 star hotel. When we arrived at the hotel and were informed the pool, which was a major key in our booking this hotel, would be closed to guests due to a New Years Eve party being setup at the pool for that evening. We explained that we booked this hotel in order to enjoy the day pool side and diner that evening. In tradition of the Asian culture, we were told repeatedly that the reason was for the setup for the NYE party that night. As if this explanation would 1) resolve our issue and 2) be an acceptable reason as to not be concerned that we were land locked to our room and not out at the pool. We conveyed that we had contacted the hotel directly, prior to booking to 1) confirm that their was no compensatory costs due to the holiday booking and 2) that we would not have anything excluded that would normally be available to guests at the hotel. Such as any construction, pool and spa access. We were told no issues or restrictions. So we booked. After much heated discussion, at check-in, a manager availed and provided a remedy of allowing us to transport, for pool time, to a lesser quality and star level property at their expense of a taxi. In addition, provided us access to a higher level room and lounge service. However, no offer of access to the New Years Eve party at the pool, unless we paid the $50 fee. We appreciate the effort they made but they went kicking and screaming in providing a remedy. Unless we pushed our unhappiness and not settling on how we should be happy to be lied to about the pool access, before booking, we would have not received the appropriate attention a hotel guest should receive from a 5 star hotel. On another note: The guests, and condoned by the floor management, allowed other guests in the adjacent room, to go in and out, back and forth among the multiple rooms with no respect to the amount of noise they made with doors slamming against the dead bolt constantly for 5 plus hours non-stop. Eventually we appreciate the staff in remedying an major issue. We booked the hotel for 12/31/2015, in order to celebrate the day and New Year Eve night in a 5 star hotel. When we arrived at the hotel and were informed the pool, which was a major key in our booking this hotel, would be closed to guests due to a New Years Eve party being setup at the pool for that evening. We explained that we booked this hotel in order to enjoy the day pool side and diner that evening. In tradition of the Asian culture, we were told repeatedly that the reason was for the setup for the NYE party that night. As if this explanation would 1) resolve our issue and 2) be an acceptable reason as to not be concerned that we were land locked to our room and not out at the pool. We conveyed that we had contacted the hotel directly, prior to booking to 1) confirm that their was no compensatory costs due to the holiday booking and 2) that we would not have anything excluded that would normally be available to guests at the hotel. Such as any construction, pool and spa access. We were told no issues or restrictions. So we booked. After much heated discussion, at check-in, a manager availed and provided a remedy of allowing us to transport, for pool time, to a lesser quality and star level property at their expense of a taxi. In addition, provided us access to a higher level room and lounge service. However, no offer of access to the New Years Eve party at the pool, unless we paid the $50 fee. We appreciate the effort they made but they went kicking and screaming in providing a remedy. Unless we pushed our unhappiness and not settling on how we should be happy to be lied to about the pool access, before booking, we would have not received the appropriate attention a hotel guest should receive from a 5 star hotel. On another note: The guests, and condoned by the floor management, allowed other guests in the adjacent room, to go in and out, back and forth among the multiple rooms with no respect to the amount of noise they made with doors slamming against the dead bolt constantly for 5 plus hours non-stop.
This hotel is beautiful! the breakfast buffet and room service was great! The pool party Saigon soul was supper fun great music (not for kids). overall cleanliness was up to par. Really happy with the prices I will cook here next time I visit.
We were pampered with excellent accommodations and good food plus service. We could have stayed a bit longer, 8 days should have been 10 days!
They were kind and friendly and tried their best to fulfill my requests. I have seen other hotels during my stay in Ho Chi Minh, and I was glad that I chose to stay here. Perhaps compared to the other hotels, the hotel was located in a slightly far side of the main streets. However, this was not a big problem since things were easily accessible by foot or taxi.
nearness to the central district no wi-fi. staff does not know good english.
nice hotel and good location
price of food was too expensive so we decided to skip meals there.
The Location was ok.. Hotel Staff and Room Hygien was an issue
Grrrreat breakfast with enough food to eat all day. I wish it was open for lunch and dinner. The fruit is amazing and the omelet station was wonderful. Great tour desk in the lobby. The staff couldn't have been more helpful. The lobby bar is a great place to meet friends and people watch. The bartenders were not trained past the few drinks on their menu. If we ordered something off their limited menu, they weren't able to do it unless we told them how. The concierge had limited knowledge of restaurants other then in the local vicinity with local food. It would have been nice to have options of international cuisine in the down town area.
Nice new hotel with great customer service. Modern rooms with international outlets. Quiet and clean. A short hop to the city center. Great boutique in the lobby selling beautiful scarves. Should have bought more!
Luxury at an amazing low cost. The hotel is newly built so you don't have to worry about bugs and broken furniture. It is situated in District 1, one street down from the tourist street, short cab ride to Ben Thanh Market and Cathedral. The entire staff was friendly, from getting out of our cab upon arrival to checking in, etc. We never went to the bank to exchange money, the hotel provided excellent exchange rates. I definitely recommend this hotel and would stay here again.
The facilities were great, the staff even better There was water coming down the wall in our room but the staff remedied this by moving us and upgrading us.
Room was very modern Nice rooftop bar Internet was slow. Could not easy have VOIP business call Gym was very limited if you need anything beyond a treadmill/elliptical
The bed was comfortable. The bathtub was glorious with the surrounding windows and light. The gym was okay. For a deluxe room it was cramped (corner unit) and the smallest room on the floor, much smaller than the corner unit across the hall. The power outlets and HDMI connection was hidden in the floor, which I was not able to get Un jammed and open for couple days. No leg room. The colors are drab and grey. The TV didn't really work and the internet was very slow. Room service was also bland and very expensive. Definitely not a 377 sqft room. More like 250.
Staff fantastic Nothing
ehrlich zu sein alles..Nicht zu mekern!! alles war prima and danke an Deusche Personal im Hotel nur die lage und es ist normal in Ho Che Minh aber gute idea mit schatel bus das faehrt jede Stunde zum stadt zentrum.
Die Hotelmitarbeiter im Empfang und an der Bar und das Frühstück Service und Athmosphäre beim Frühstück wie in einem Selbstbedinungsrestaurant. Serviceleistungen bei einem liegengebliebenen Portmonaie waren unter jedem Niveau.
Sehr schönes Hotel mit einer mächtig prunkvollen Lobby. Mitarbeiter waren freundlich und entgegenkommend. Die Zimmer waren schon weniger Prunkvoll, eher mittelmässig. In einem Teil des Frühstück-Restaurant hat es immer übel gerochen (nach schmutzigem Abwaschwasser oder Gully)
- Personal sehr freundlich,service sehr gut, Sauberkeit ist top,
Die Erdbeeren beim Pfannekuchenstand. Die Lage.
Professionel, international, kundenbezogen mit shuttel in die Innenstadt. Zudem ist der spa zu empfehlen. Mir hat alles gefallen.
vom ersten Augenblick an waren wir von der Freundlichkeit und dem zuvorkommenden, unaufdringlichen Service begeistert. Das Frühstücksbuffet ist exzellent. Das Hotel hat einen kostenfreien shuttlebus ins Zentrum-klasse! Der pool im 24. Stock ist auch ein absolutes Plus bei einem Städtetrip bei 40°. Besonders lobend und dankend möchten wir erwähnen, dass das Hotelmangement uns, die wir auch wg des Vulkanausbruchs in Saigon festsaßen, mehr als fair behandelt hat. tägliche Verlängerung des zimmers zu einem super Preis- kein Problem. Alos Fazit: wenn wir wieder in Saigon sind, dann Windsor Plaza nein - alles klasse
Mitten in der Grossstadt das Frühstück unter freiem Himmel einnehmen zu können, ist ein Erlebnis. Die Zimmer sind nicht besonders gut schallisoliert. Mein Zimmer lang über dem grossen Speisesaal, in welchem abends oft Feiern mit musikalischer Begleitung stattfinden. Die unverhoffte musikalische Unterhaltung war allerdings meist um 22.00 Uhr vorüber.
we liked everything about this hotel
Central to business district, restaurants, close to airport and very efficient quality hotel All ok
The Hotel Location is very good, very close to shopping malls, easy access to the rest of the city. highly recommended for Business Trip. Hotel staff don't speak good English (very poor pronunciation).. difficult to communicate.
I think it is arguably the best located hotel in HMC. The rooms were large, clean and well serviced and had the biggest bed that I have seen. Nothing worth mentioning but if I want to nitpick then the restaurants are not up there with the best.
The bed is comfy..
Excellent facilities and location. Food is superb. Highly recommended!!! None
The most enjoyable part of my stay was after checked out and left the building. I am afraid to inform you my stay was quite unsettling, mainly due to the reception and staff being quite unfriendly.
Size of the room Amenity kit in bathroom Saigon Saigon Bar (Rooftop) -
This hotel is nice enough and has a fantastic location. We had just stayed in Singapore earlier in the week and thought there was no comparison. If you really want to spoil yourself- try the Park Hyatt right across the street. Everything was good- just not amazing. I might also try New World Hotel or the new Intercontinental. The location for both New World and Intercontinental aren't as good but the Intercontinental is brand new and may have higher standards. I believe the New World is foreign owned and managed. No glass showers, difficult to use key in elevator, room smelled a bit. While they tried, I didn't feel like it was really 5* service.
Service oriented, friendly while remaining professional, good selection of services spa, restaurant, bars and reception, free WiFi. Lighting in the bathroom was poor and decor of bathroom is very 90's
Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.
hotel was very conveniently located. It was clean, comfortable and well maintained.
Fantastic service and amenities. Overall, a cool & chic hotel.