Rooms were clean and the staff were friendly. The location of the hotel is great, just off the freeway and next to a gas station and some restaurants. The room itself was spacious with a large bathroom (I booked a single king bed room and it was like a small 1br apartment inside). I really only needed a place to sleep while I'm in Reno, so I wasn't really expecting much. The only improvement they can make is to get quieter air conditioning units, since there was one right next to the bed and it can get loud at night.
This is one of the best run, friendliest locations in all of Reno. N/A
I have been staying here for almost 18 months regularly as part of my projects in Reno. I have also stayed at some of the Casino properties in the area. I cannot tell you how much I appreciate Jeff Peason's staff here. They just treat me like family.
This hotel was what I expected of a Hilton. It was easy to access from the freeway. I fell safe in the hotel and neighborhood. Rooms were clean and nicely decorated. Used the refrigerator but not the microwave but glad it was there if we needed it. The shower head was mounted too high. Not a big issue but I'm shorter than most people and to adjust the spray I'd have to balance on the side of the tub. Doesn't seem safe to me. Many hotels do this. So this to limited to This Hilton.
Lage an Autobahn und Eisenbahnlinie
Deprimierend und billig, nur alte oder fertige Leute zocken 24/7, Zimmer direkt am Bahnhof also laut die ganze Nacht, als Nichtraucher Raucherzimmer ohne Wechselmöglichkeit, schlicht eine Katastrophe, ganz großes Nein!
Nicht viel Mein Service
Close proximity to the location of the event I was in town for FILTHY! splatter on the walls dirty baseboards goo on the walls in the bathroom cigarette burns in the carpet (reserved a non-smoking room) and bathroom counter found a cigarette butt on the rug as you enter the bathroom dirty floor in the bathroom the smell of cigarette smoke and pot filled the room the AC was noisy and rattled
Das man an der Rezeption unsere Reservierung nicht gefunden hat, das Problem blieb offen.
Es war alles perfekt nein
Die gute Lage und das Preisleistungsverhältnis In der Lobby sehr hecktisch. Publikum besteht nach meiner Meinung ausschließlich aus Spielern. Nivieau des Publikums niedrig.
Super Preis-Leistungsverhältnis.Sehr adäquat eingerichtete Zimmer und sehr sauber. Gute Restaurants im Komplex.
Das Personal war sehr nett und angenehm. Wir hatten ein kleines Business-Gefühl, der Weg, es geführt wird, das gesamte Personal wusste gut über das Hotel Bescheid. Wir hatten viel Platz auf unserem Zimmer und Badezimmer, Mini Küche. Sehr günstiger Preis für eine Nacht.
We are travelers from Hawaii arriving very late in the middle of the night. What a pleasure it was to find such a welcoming staff to receive us. Every interaction that we had was a joy. Management is doing a terrific job of hiring the best staff. We will most definitely think of Atlantis whenever we are in Reno. Everything was wonderful – the room and cleanliness was top notch.
This was our third stay at the Atlantis, using only the hotel, no gambling. We have found the hotel to be consistently clean, comfortable, well equipped and easy to check in and out. The beds are especially comfortable, and the room blacks out nicely for a later sleep. We found that the three times we had breakfast in the Purple Parrot, that the food was consistently well prepared and well served. We love the place. The only criticism is the ever present cigarette smoke. Though not very apparent in the hotel room, it is strong in the lobby due to the proximity with the gambling facilities. In the Purple Parrot, where we ate breakfast, it was noticeable, but not enough to spoil the enjoyment of the wholesome food served. We would stay there again if passing through Reno. Cigarette smoke, but we understand the nature of a Casino business. Thank goodness the hotel room and breakfast restaurant were substancially smoke free.
Location Small corridors in entrance area, no casino
The entire place was incredibly clean! Thank goodness for a Non-Casino based Hotel in Reno! Finally a place we can stay without all the noise and awful smoke! Nothing worse for a non smoker than waking up sick in the morning from all the smoke you had to wade through; or worse the smoke that seeps into your room. We will definitely be back, see you soon! Parts of the surrounding blocks are a bit shady looking. BUT it appears to be improving.
Decor, room & staff were amazing. The hotel has a very active-lifestyle, current, relevant, green, boutique vibe. Very hippster yet unpretentious and comfortable. We will say here everytime we are in Reno. It is also right in the heart of the casino strip if that's your thing and the river district. Hotel restaurant has a great vibe but we had dinner elsewhere. Excited to eat at the restaurant, we were disappointed to be told there was a wait for the kitchen to catch up even though half the restaurant was empty. We don't terribly mind a wait but were further surprised that we were not offered an empty table for a drink or two. No pagers or method of contact were available to let us know when they could seat us, which made the situation a bit more ackward. We finally made the decision to eat elsewhere, at Campo and were so glad we did. Excellent food & service!
The room and bed were comfy I like everything pritty much
Comfort The bed was fantastic--one of the best I've slept in at a hotel. The rooms are kept very clean and the housekeeping staff are great. Location -Upside The location is very convenient and makes access to surrounding events and venues a short walk. Family Friendly Non-smoking and non-gaming make this a unique hotel perfect for families. The climbing walls (indoor and outdoor) looked like a lot of fun and I would have tried them had I not been so busy. Cramped and slow The elevators are slow and malfunctioned several times during my stay. The entry felt as though I was sneaking in the back door of a night club. There was no convenience store and all of the public areas felt cramped. Location - Downside The convenient location can be a bad thing as my last night found me trying to sleep with a rock concert going on in the street literally under my window. Admittedly, though, I did try to go to bed early and the music was over by 10:30. Internet Deficiency The W-Fi was horrible. It was spotty and required accepting of the terms every time it reconnected. The Wi-Fi that's free with your stay was slower than my cell phone and the broadband we paid for in hosting a conference wasn't much faster. *What's worse, that broadband was down for two of the three days of our conference.* That was a whole lot of money down the tubes.
This hotel is a gem in the middle of the desert. The location is fantastic, within walking distance from many attractions. The rooms were private and relatively noise-canceling. The only time we heard our neighbors was when they would let the doors slam. The absolute best part about the hotel is that the entire venue is smoke-free and non-gaming. Check out was a breeze, and valet had our car ready before we made it down from our room. Overnight valet parking was a bit expensive, especially for those who do not require in and out privileges. Vegetarian options in regards to room service were very limited, but it wouldn't keep us from coming back.
Place was clean looked modern. The only Thing was the location it was in the heart of Reno but had a few pan handlers approach me. However I think that's just how Reno is now in general
Friendly awesome staff - from checkin, to restaurant on site, to valet. Clean and beautiful hotel. Look forward to coming back to Reno.
Coffer maker in the room was nice...personal Keurig Breakfast was bad and one morning there was no hot food.
Reno is usually about dingy hotel rooms inside of casinos. This hotel was the first time we had ever seen anything different, and it was really nicely done. The renovation was high end and nicely done, from the public spaces to the individual rooms. The staff was also super friendly. There were two drawbacks. One was the parking. The garage was really gross, with garbage everywhere and even an abandoned car. The garage entrance is far from the hotel entrance. The garage has an attendant hiding in a room so it's as though the garage is unattended and anyone off the street can go in there. And on top of all that the hotel doesn't validate parking. It's just a random downtown garage that isn't part of the hotel and doesn't feel very safe. The other drawback was that everything in the hotel closes early so if you want to do anything other than sleep you might have to go to the casinos anyway.
Location, good service and cleanliness. Non smoking a plus. Good size room. The finish line to a marathon was right outside the hotel and someone was using a loud speaker at 7AM IN THE MORNING to announce runners crossing and getting the crowd riled up. Then police on a motorcycle proceeded to use their sirens as the runners were getting getting close and finishing. Went on foe more than an hour. That was awful. Had I known I would have stayed somewhere else. Did not get the sleep and rest I was looking for Sunday morning because of the marathon. It was awful.
Smoke free, non-casino Slow elevator; no service elevator
klassisches Casino Hotel, komfortable Zimmer, guter Service, wochentags sehr gutes Preis-Leistungs-Verhältnis
Schönes, sauberes Zimmer, schneller Check-in, kostenlosen Champagner während wir darauf warten, dass wir beim Check-in, gute Restaurants. Maschinen waren eng, nicht genug, um mich selbst bezahlen Sie interessiert sind.
Alles war großartig
Die Lage war sehr praktisch. Das Silver Legacy, die El Dorado, und Circus Circus sind verbunden und so kann man zu Fuß zwischen ihnen wechseln, ohne auf die Straße zu müssen. Jede Menge Auswahl zum Essen. Freunde, die direkt mit dem Hotel gebucht hatten, bekamen ein Upgrade während diejenigen, die nicht direkt gebucht hatten, keins bekamen. Mein Bett war hart wie Stein und meine Schulter tut immer noch weh noch vom Schlafen auf dem Bett. Mein ganzes Zimmer hätte in die Badezimmer der anderen Reisenden gepasst. Das Zimmer hatte keinen Kühlschrank und war mittelmäßig für den Preis.
Die Zimmer Kein Buffet
Das Hotel liegt mitten in Reno und hat Verbindung zu 2 weiteren Casinohotels. Die Mitarbeiter sind sehr kompetent und sehr freundlich. Die Lobby und auch das Zimmer sind sehr schön.
Die zwei Restaurants, in denen ich gegessen habe, waren sehr gut. Das Parkserviceteam kümmerte sich gut um mein Auto. Das Zimmer war ansonsten auf einer Stufe mit anderen 4 Sterne Resorts. Mein Zimmer wurde von einem King zu einem Queensize zurückgestuft. Das Zimmer, in dem ich dann schlief war direkt neben den Aufzugschächten. Das ganze Zimmer wackelte jedes Mal, wenn der Aufzug vorbei fuhr. Ich habe nicht sehr gut geschlafen. Als ich mich an der Rezeption darüber beschwerte, sagten die, dass ihnen die Hände gebunden waren da ich durch eine dritte Partei (Orbitz via Kayak) gebucht hatte.
Good value for money Noisy rooms
Friendly staff. Accomodated us with our request for early check in for free. There was a hair in the towel. Casino was closed for renovation.
Staff put us in a room that wreaked of smoke. Called front office 3 times to get a new room, no response. Angry, I called again to complain, Front Desk hung up on me because "I was raising my voice". Front Desk then called back, like they were doing me a favor, and with lots of attitude, and said they found a new room. A half hour later we had a new room that was smaller, without the two Queen beds we paid for, but didn't smell of smoke. One elevator had a key reader that didn't work, so we couldn't get to our room unless we used the other elevator. Before staying here, I would share a sidewalk with a homeless person and sleep on the ground.
* Very nice inside * Extremely clean * Smallest king room that I have ever stayed in (even among boutique hotels) * Hot tub was not working, despite being brand new - I came to Reno for Tough Mudder and that was one of my main reasons for staying there was to come back and soak in a nice new hot tub
Bed was big enough. Bathroom was spacious. looks pretty on the outside & lobby. Self parking is huge. Affordable pricing. Pillow was too soft. Shower head was old, water pressure was too soft. There was no vent in the bathroom & couldn't lock the door. Not enough outlets to plug near nightstand & speaker dock was only for iPhone 4, needs to be upgraded. Casino was closed.
Stayed out late on New Year's Eve. Woke up the next morning and there were no pillowcases on the pillows that we were sleeping on in the bed. Also the inside of the shower was not cleaned the glass was not wipe down. Ran the thermostat on 80° and it never got hotter than 70° in the room it was cold. And very low water pressure in the shower, impossible for two people to take a shower at the same time.
the rooms were nice, clean. the staff was every friendly overall a nice hotel. if you are looking for just a hotel. Karl the bar tender was great! the web site shows a casino and restaurants. the only place to eat there was a Johnny rockets. the a/c hardly worked and was every loud.water pressure was really weak.
Nice river view room, clean No mention the property is distressed financially, spa, pool and restaurants are closed for "renovations". Not a lick of construction activity could be observed. Front desk at check in, shared the casino " closed last year" and will not reopen when the property is rebadged in 2016-17. Other guests were equally mislead and frequently mentioned their opinion of the deception when
I loved the restaurant inside, good food. I liked the swimming pool and how it looked inside. The staff that cleaned the rooms were nice. I didn't like the small rooms, for the price. Bathroom was small. The slot machines weren't good. Inside the gambling area, not enough action. The server that was bringing drinks on the gambling floor, was not friendly at all. They need to bring better slot machines and entertainment to get more people in there. Seems more business like and not a kid friendly place. Alot of people working there, didn't seem happy. Could be due to the rumor they're getting bought out next year.
I booked a room at this hotel for one night december 26th 2015 I showed up late at 5:00 pm due to bad traffic The staff told me the room was not ready with very rude attitude. I asked when would it be ready . The female staff returned with " i dont know " in a very rude way I was not happy with her reply. What did it mean by i dont know. I should be ready for us to check in at 3:00 pm. However, the thing i got frustrated was the attitude from the unfriendly female staff :). I got to my room eventually. There was no towels . What the heck? It took another hour for us to get towels. :). I asled for the rollaway bed twice. It never came. I would never return to this hotel again. Stay away from it. Or else it may ruin your vacation/holiday spirit
I liked that parking was "free"(although they charge you a hotel fee so i guess it isn't really) and the rooms had a refridgerator already in them. There was a convenience store close by. The hotel was quiet and not as busy as the casinos down town. It wasn't downtown. I thought the walk would be a little shorter but due to the construction sometimes it took a little longer. Also, there was no casino for gambling.
The hotel room was cleaner than the rest of the property. The hotel is in the process of becoming a No Smoking and No Gaming property. Which for me is a huge plus Hotel under renovation as it is converted to Renaissance. Had trouble finding hotel due to lack of signage. Air Conditioner unit is in room with no thermostat control Mattress was extremely uncomfortable Rooms were not well insulated for noise. Noise in the corridor all night long.
Das bequemste Bett in einem Hotel, in dem ich je geschlafen habe. Tolles Essen. Es war enttäuschend, dass es kein Hallenbad oder Innen-Whirlpool, sondern nur einen Outdoor-Pool und -Whirlpool gab, das in dieser Saison geschlossen war.
Unser zweites Zimmer war schön und das, was wir erwartet hatten. Das Hotel gab uns das zweite Zimmer aber erst nach 3 Anrufen und zwei Reparaturanfragen. Während der heißesten Woche des Jahres war unser Zimmer sehr heiß und wir bekamen keinen Schlaf in den ersten beiden Nächten. Auch das Frühstücksbuffet war zu teuer und nicht sehr gut. Sehr enttäuscht!
Der ganze Ort N/A
Dies ist bei weitem das beste Hotel in Reno. Es ist komplett neu renoviert, Casino ist offen und hell. Das Personal ist absolut einzigartig. Vom Check-in bis zu den Restaurants, das gesamte Personal ist sehr hilfsbereit und tut alles dafür, Ihren Aufenthalt so komfortabel wie möglich zu gestalten.
Das Hotel roch nach Rauch Unser Zimmer roch es nach Erbrochenem Die Möbel waren unmodern und alt Es gab keinen Kühlschrank im Zimmer
First off They didn't have the two Queen size beds that we needed, But rather than have three o us crammed in a one queen bed they upgraded us to a double queen sweet at no extra cost, I loved the manager she went above and beyond to make our stay perfect
The restaurant next door. Very good! Beds were too hard. I get it, it's not a fancy place but i would fix that issue. the rest was fine.
Nice rooms Staff did not have breakfast ready on time. Left without breakfast. Not happy about it.
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It was a very pleasant stay. The only thing that really bothered me was the smell of cigarette smoke as we walked down to are room. I am allergic to cigarette smoke so it wasn't something that I wanted to be smelling.
This hotel gives Super 8 a good name. Nice location, close to outlet mall. Room was clean, bed was comfy. Small quaint casino next door.
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Was clean Was not worth ----$ for one night
The room was huge. Location of this hotel was convenient, being is was only a few blocks from the outlet mall. My room smelled as if someone had been smoking in it, even though it was labeled non-smoking.
The room was decent. Misleading about it being a casino. It is a truck stop off the freeway with gaming attached. The restaurant was horrific. I had to drive a distance to get decent food.
Price and location didnt have a room choice of bed
Clean,friendly staff, excellent breakfast
This guest did not leave comments about this hotel.
Location was perfect. Price was right. Very clean. Breakfast was nice Really hoped for a hot tub - after traveling all day this would have topped it off well. The beds are really soft - not my personal preference.
Nice stay !! Nice !!
Hallways were very hot
Location and easy access. Upon check-in they did not have my reservation. Fortunately, I had my confirmation and honored the reservation even though they said they had no rooms.
convenience. clean. refrigerator and micorwave
Attractive decor. Decent breakfast. More items in the snack shop would have been nice.
The hotel was clean. Staff was friendly. Breakfast was a standard hotel complimentary breakfast. Pool was nice. Located close to the Sparks Outlets. Would stay there again.
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Due to a large event in town that weekend prices were very inflated.
This guest did not leave comments about this hotel.
freundlicher Empfang. Alles in einem Gebäude (Restaurants, Bars, Starbucks, Sielcasino, Spa) - wenn man nicht möchte, muss man das Gebäude während des Aufenthalts nie verlassen ;) eher alte Einrichtung
die zentrale lage und das hauseigene casino sind super. wir würden jederzeit wieder dort übernachten. wireless internet fehlte
sehr gute Lage, kostenloses Parken -
Jeder einzelne Sache ... ! !! Essen, Spaß, voller Leute und voller Ruhe ... ! !! Sie können alles zusammen haben...
Die Lage des Hotels und der Ausblick von unserem Zimmer waren super. Das Zimmer selber war sehr gut ausgestattet und vorallem sauber.Das Parken des Mietwagens war unproblematisch.Der Aufenthalt im Hotel war mit viel Spass verbunden.
Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff. Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.
Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.
Quiet, safe, CLEAN, Excellent value!!!