Positiv:: Michelle (i think that was her name) upgraded us so we could get an early check in; our reserved room wasn't ready.
Negativ:: Other than Michelle, the other staff was apathetic and not particularly helpful. E.g we went to the front desk to request the shuttle for 15 mins later. The shuttle driver was there and said, "I was about to take lunch, but I guess I'll take you. It has to be in 15 mins." We came back 15 mins later and waited another 15 mins before he took us. There was another valet/shuttle driver so not sure what that was about. It was Sunday afternoon, not busy.
We were also charged $10.85 for a beer and a smart water from the mini bar even though we never opened the mini bar. They did reverse the charge after I saw it on my credit card statement and called but seemed sketchy.
Overall, it was disappointing. I'll stay the Renaissance in walnut creek over this place.
Positiv:: Luxurious. Friendly.
Negativ:: Paid almost $700.00/2 nights. I only used it to sleep so it was not worth it to me. The parking fee seems too much when hotel fee is already high. The toilet paper is rough. They checked me out for a different persons room and when I called it took them a while to find the mistake.
Positiv:: Pool and spa area are beautiful. Rooms are very comfortable and spacious. Great location, close to freeway and BART.
Negativ:: 20 dollar per night parking fee. Our room had a view of the kitchen roof.
Lafayette Park Hotel & Spa ist mit dem Auto nur 150 Minuten entfernt von: Waterworld California. Sie können im Restaurant etwas essen und den Wellnessbereich besuchen, um sich mit Tiefengewebe-Massagen, Entgiftungswickeln oder Körperbehandlungen verwöhnen zu lassen. Dieses Hotel im luxuriösen Stil besitzt einen Außenpool und eine Poolbar und außerdem bieten die Zimmer tolle Highlights wie hochwertige Bettwaren und Bademäntel.
Positiv:: Great rooms for a family. Nice accommodations. My kids love the breakfast.
Positiv:: The rooms were clean, the bed and pillows were very comfortable, and an extra blanket provided. Everything I used in the kitchen and living areas worked well, and the room was efficiently designed. The front desk staff was extremely pleasant, the made-to-order omelets were very good. I liked the close proximity to eateries and easy freeway access. Ample parking. Key card readers at all exterior doors worked well (not always the case, so happy to see).
Negativ:: My room had an extremely noisy bathroom fan and the shower did not drain properly, so I would stand in 3 inches of water at the end. There was no ice when I got in, so I turned on the ice-maker, which was very loud the first night. The noise from the adjacent rooms shower was a very high pitched squeal (they showered at 5am).
Positiv:: Our room was fantastic. We paid a little over $100 and we were put in a room with a nice chaise lounge, a comfortable King bed, and (to our surprise) a kitchenette larger than the one in my first apartment! It comes stocked with all of the dishes, utensils, pots and pans you need to cook full meals! The staff was helpful, and they had no problem accommodating my request for no down pillows (I'm allergic). Overall, it was a fantastic stay at what felt like a luxurious hotel. We will be looking to stay here again when we come back to San Francisco.
Positiv:: The room was very spacious. Liked the full kitchen, it's very helpful when traveling with children. Very quiet and relaxing at night, complimentary breakfast was great, convenient location with shops, theaters and restaurants within walking distance. The room was spot clean, overall a great experience.
Negativ:: The shampoo and conditioner didn't work for me and it would have been nice to see a little more color in the room(my personal preference).
Positiv:: The gym and breakfast was the best. It was also great to be so close to dinning and the freeway.
Negativ:: Maid service never came. Was a little disappointing.
Positiv:: Großartige Zimmer für eine Familie. Schöne Unterkünfte. Meine Kinder lieben das Frühstück.
HYATT house Pleasant Hill ist mit dem Auto nur 10 Minuten entfernt von: Waterworld California. Im Restaurant können Sie sehr gut essen, und Sie können sich bei einem Drink in der Bar/Lounge entspannen oder den Tag im Whirlpool ausklingen lassen. Weitere Highlights sind ein Außenpool und ein Fitnessbereich. Außerdem bieten die Zimmer tolle Annehmlichkeiten wie Designer-Toilettenartikel sowie Pillowtop-Matratzen und hochwertige Bettwaren.
Reservieren Sie im Residence Inn Pleasant Hill Concord, unserem All-Suite Hotel mit renovierten Suiten mit WLAN und voll ausgestatteter Küche. Genießen Sie außerdem Zugang zu unserem kostenlosen Frühstücksbüfett, unserem hauseigenen Fitnesscenter, dem Außenpool und einem Meetingraum.
Positiv:: comfortable bed. Great shower and bathroom. clean. The front desk people were very pleasant.
Negativ:: Only one sink. no refrigerator. for two nights our phone didn't work and after 2 calls they brought a new one that did work. The cheapened it up a bit. No longer have a free breakfast like they did a year or two ago. Bunch of noisy teenagers with a ball team on Saturday night. Not as good as when we stayed a year ago. Breakfast with eggs was $14--no thanks. Still a decent place but not 5 star
Positiv:: Staff very friendly
Negativ:: No fridge in standard room
No usb outlets
Very hard, lumpy uncomfortable bed
No separate recycling bins in room
Negativ:: Would have liked a small refrigerator in room. Would have liked free snack, fruit and yogurt with coffee in the morning. Would have liked block out curtains between the exercise area and the bar/entry area. Would have liked exercise bikes facing out, so that athlete doesn't have to face wall, having people watch her backside bounce on the treadmill.
Positiv:: What did you like?
You were one of the only hotels with an indoor pool in the area. We booked two rooms next to each other for our family and a group of teen-age friends. With the door open the rooms felt like one contiguous room; it was easy to go back and forth. The outside patio was very nice and no one else was using it. The front desk staff were very nice. We liked the lobby; it had several areas, including a fireplace that felt homey. The housekeepers were very courteous.
Negativ:: What didn't you like?
Positiv:: Clean with friendly staff easy walking distance for myself which is hard being disabled.
Negativ:: So close to the freeway our view was of traffic all day n night
Positiv:: Very clean
Super comfy bed
Very close to fwy
Negativ:: Room was a bit small
Positiv:: Das Personal war sehr freundlich
Negativ:: Kein Kühlschrank im Standard Zimmer
Sehr harte, unbequeme Betten
Keine separate Recycling Mülleimer im Zimmer
Entdecken Sie kalifornischen Komfort im Courtyard Pleasant Hill mit geräumigen Zimmern, kostenlosem WLAN und einem Innenpool. Gäste genießen zudem Zugang zu einem Fitnesscenter, flexiblen Meetingflächen und einem hauseigenen Restaurant, das Frühstück und Abendessen anbietet.
Positiv:: I arrived at 2ish, was really hungry, and went straight to grab a drink and bite from the restaurant. It was nice to know it was open. After such a long drive, was not in the mood to get back into my car after checking in to go look for an outside restaurant. And especially, the room was ready didn't have to wait til 3pm. Thank you
Negativ:: 2 things I didn't like....
1. Once I got into the room wanted to relax before heading out to a business dinner. I believe there was a basketball tournament. I can hear the kids out in the hallway being loud.
2. I think your prices at the restaurant are a little too pricey.
Positiv:: Pros :
Animal friendly while still being upscale they provide water and food bola and a pet bed
Breakfast in bed
Very friendly staff
Pool and jacuzzi
Negativ:: mini fridge didn't work so well (we brought a cooler though)
No air circulation in rooms. VERY STAGNANT. But it's a hotel so I didn't really expect to be able to open windows or anything, just a general pet peeve of mine
Positiv:: The room was nice and clean.
Negativ:: Staff was a little rude, and didn't really want to help us out. Also the additional $50 a night for insurance no one told us about. And they charge you $18 a night for parking whether you park there or not. The food wasn't the best, I've had better food at a complimentary breakfast buffet. Definitely not $17 worth. The people in the room next to us were smoking weed and the entire hallway reeked. For what you pay, I expected more from Hilton.
Positiv:: Everything apart from parking
Negativ:: $18 to park is kinda ridiculous when your already a paying guest staying at their hotel. Basically s back handed way to make their room rates look cheaper. They reduce the room rate by 20 bucks and then add a $20 parking fee.....
Positiv:: We wound up here by accident--my mom was very ill and having emergency surgery, our train was delayed...I am disabled, in a wheelchair, was exhausted and traveling with my even more exhausted 7 year-old. We arrived to the friendliest, most patient staff ever...there was no rushing us and they simply helped us get to our room and rest. They were courteous and genuinely helpful at a time when my tank was well beyond empty. It was a wonderful place to recharge during a very difficult time! Very high marks to the staff!!! The rooms were also immaculate and extremely comfortable.
Negativ:: I do not plan to use Hilton if I can avoid it in the future.
Positiv:: the rooms are nice
Negativ:: that the parking cost $15.00 per night
Negativ:: We reserved a king room; we were given two doubles... "All sold out."
Positiv:: Beautiful view from the 10th story of the Oakland hills
Negativ:: First night we arrived to an open bottle of almost empty wine in the warm fridge which caused the room and fridge a near permanent odor. The a/c durino our stay seemed to only work 70% of the time. 2nd day the shower was draining so slow that the water reached your calves and it took to days to be fixed. The door to the bath room was near to falling off its hinges. The fact it cost more than the much better crown plaza hotel and paying 15$ to self park. I wouldn't recommend this hotel, I'd suggest the crown plaza down the street.
Dank der guten Lage ist Hilton Concord zu Fuß nur 15 Minuten entfernt von: Waterworld California. Nach einer Abkühlung im Außenpool können Sie im Plate and Vine essen gehen. Es serviert kalifornische Küche und ist zum Frühstück, Mittagessen und Abendessen geöffnet. Weitere Highlights sind 3 Bars/Lounges und ein Fitnessbereich und außerdem bieten die Zimmer tolle Annehmlichkeiten wie MP3-Dockingstationen sowie Pillowtop-Matratzen und Bettwäsche aus ägyptischer Baumwolle.
Negativ:: Poorly maintained. Plumbing is atrocious. Bed is cheap and uncomfortable. Old, courtyard style can't compete with modern facilities, including low price alternatives.
Positiv:: Clean inside and out. Felt safe for our family, good area. Comfortable beds. Free wifi. Yummy breakfast. Courteous staff. Quiet stay.
Negativ:: Was not expecting it to be 10-15 min away from the freeway. However, this was minor once we got to the hotel and realized it was a nice place to stay.
Willkommen im Best Western Heritage Inn!Die Nähe zu East Bay und Walnut Creek machen unser Hotel in Concord beliebt bei jeder Art von Reisenden – von Familien auf Urlaubsreise bis hin zu Paaren auf einer romantischen Auszeit.Mt. Diablo liegt ebenfalls in der Nähe von Concord, CA und ist bei Outdoor-Fans beliebt. Aber es ist der hervorragende Kundenservice in unserer Anlage, der uns wirklich glänzen lässt. Das Personal sorgt dafür, dass Sie sich wie zu Hause fühlen, und mit Restaurants nur einen kurzen Fußweg entfernt fällt Entspannen leicht. Wir kümmern uns um unsere Gäste, und geben Ihnen gerne Tipps zu Aktivitäten, Sehenswürdigkeiten und Restaurants.Ob Sie auf einem Golfausflug sind oder mit der ganzen Familie nach Waterworld möchten, eine Unterkunft im richtigen Hotel von Concord, CA, kann den Unterschied machen. Das ganze Jahr über werden zahlreiche Festivals veranstaltet – vom Oktoberfest im Herbst bis hin zu zahlreichen Weinfesten in der Nähe. Machen Sie eine Rundfahrt mit, oder fragen Sie das hilfsbereite Personal nach empfehlenswerten Winzern.Gelegen zwischen San Francisco und Napa bietet das Stadtzentrum von Concord eine Vielfalt von authentischen Küchen – von italienisch bis mexikanisch, japanisch und amerikanisch. Insbesondere die Familien von Militärangehörigen genießen die vielen Angebote, bei denen sicher für jeden etwas dabei ist. Ob Sie geschäftlich eine der Raffinerien besuchen oder für eines der ansässigen Bauunternehmen tätig sind – unser Hotel in Concord macht Geschäftsreisen ein wenig einfacher und sehr viel angenehmer.Der nahe gelegene Concord Pavillon ist ganzjährig ideal für Konzerte und Veranstaltungen. Erkundigen Sie sich nach Veranstaltungen während Ihres Aufenthalts – es ist garantiert auch für Sie ein tollesErlebnis dabei. Der Charme der Stadt verleiht ihr ein heimeliges Ambiente, das jeden Reisenden willkommen heißt. Ob Sie für eine Nacht oder eine ganze Saison kommen – Sie verdienen es, wie ein Familienmitglied behandelt zu werden.Reservieren Sie noch heute Ihren nächsten Aufenthalt im Best Western Heritage Inn!
Positiv:: Manager's reception Tuesday nights. If you have considerate (quiet) neighbors on both sides and above you, and you don't want to sleep in, this hotel is fine.
Negativ:: Thin walls and ceilings. Old carpet. Did not get room I requested. Food at the bar is average at best. Housekeeping started knocking on the door at 8:15am.
Positiv:: Excellent bed, television, cable tv selection, fast and consistent wifi, pool and hot tub. Trader Joes across the street to stock the in room fridge.
Negativ:: Inexperienced restraunt staff, across the board.
Positiv:: The room was large, clean, and bed comfy. Just what we wanted. Check in was a breeze, and the indoor pool was lovely.
Negativ:: There was no blow dryer in the room, just a minor thing. And also no towels are available at the pool so bring some from your room! The biggest problem we had was at around midnight someone jiggled our door handle and tried to come in. I looked out the peep hole and saw a staff member walking around looking confused. our phone has just rung minutes before that happened, waking us both. Also, we had our do not disturb sign up but the maids still knocked and tried to enter early in the morning.
Positiv:: Location,restaurant and room.
Im Crowne Plaza Concord / Walnut Creek übernachten Sie nur 10 Autominuten entfernt von: Waterworld California. Nach einer Abkühlung im Innenpool können Sie im Vineyards Restaurant/Bar essen gehen. Es serviert amerikanische Küche und ist zum Frühstück, Mittagessen und Abendessen geöffnet. Es gibt eine Loungebar und einen Fitnessbereich und die Zimmer bieten Kühlschränke und Zimmerservice (bitte Zeiten beachten).
Studio 6 Concord ist mit dem Auto nur 10 Minuten entfernt von: Waterworld California. Sie können im Außenpool (je nach Saison geöffnet) schwimmen und sich auf Gratisleistungen wie WLAN und Parkplätze ohne Service freuen. DIe Zimmer haben Kochnischen und bieten Flachbildfernseher.
Positiv:: Pleasant staff
Nearby shopping and pharmacy
Negativ:: Our first room seem to be a little bit dark and scary. However, we are moved to a better room-double bed and was very helpful for my husband who had surgery that day.
Positiv:: The staff was pleasant and accommodating.
Genießen Sie Concord mit einem Aufenthalt im Days Inn Concord. Im Whirlpool können Sie den Tag entspannt ausklingen lassen und sich auf Gratisleistungen wie WLAN und Parkplätze ohne Service freuen. Täglich wird ein im Preis inbegriffenes kontinentales Frühstück serviert. Die Zimmer überzeugen mit Komfortbadewannen und hochwertigen Bettwaren und bieten weiterhin Plasmafernseher und Kühlschränke.
Positiv:: Drove up to parking lot and knew my car was not safe there, ghetto people just hanging outside rooms.
Positiv:: Absolutely nothing
Positiv:: Friendly staff.
Negativ:: Uncomfortable bed.
Positiv:: It was overall good
Negativ:: I had not one but three bad run ins with Maria. She was just rude and made us feel like we were a bother. We had a question about the rewards program and she said she would have the other lady at the desk help us later what that doesn't make since your not doing anything, so we just left we didn't even stay the last two days at the hotel. Oh the house keeper was awesome
Positiv:: Staff tried their best. They were competent working with what they had.
Negativ:: Horrible Internet
Positiv:: The beds were comfortable and linens were clean as well as the facilities.
Negativ:: However the swimming pool was out of commission for some unknown reason, in spite of it looking quite inviting, but it was closed. The plumbing needs attention, lines were reversed and no drain plug for the sink.
Positiv:: Beds were super comfy.
Negativ:: Employees overall weren't very friendly. The guy who checked me in at 1 am was friendly. Others when I went to the desk to ask a question they didn't look up and greet me unless I started speaking to them. I work in the hospitality industry and this is not the way to treat guests who you want to return or give good reviews.
Positiv:: Filthy, old, worn out and run down!!
Positiv:: Good location, good price
Negativ:: Parties going on each night at the hotel. Loud music, I mean really loud. Police came to take away one party attender. Didn't feel that safe even though security was on site.
Positiv:: Absolut nichts
Clarion Hotel ist mit dem Auto gerade mal 5 Minuten entfernt von: Waterworld California. Nach einer Abkühlung im Außenpool können Sie im Bistro Restaurant and Bar essen gehen. Es serviert amerikanische Küche und ist zum Frühstück und Abendessen geöffnet. Es gibt eine Loungebar und einen Fitnessbereich und die Zimmer sind mit Kühlschränken und Mikrowellen versehen.
Negativ:: Bugs in the bathroom, people smoking outside the Windows, loud mini fridge right by bed
Positiv:: Nothing to write home about.
Negativ:: Careful driving out of premises, right turn only, lots of parked cars...hard to see oncoming traffic. Older facility. Mishmash family owned establishment (Indian owner). Travel Lodge soap, best Western shampoo...whatever can be foraged.
Negativ:: Comically bad, especially for the nightly rate. You name it: stained carpets, cigarette burned duvet covers, a soiled desk chair, all from the late 70s/early 80s. It's like they're going out of their way not to update/upgrade their facility and rooms.
Compared to the surrounding hotel offerings, this place is twilight zone-ish. Can't imagine anyone returning.
Positiv:: Convenient, cheap, and clean
Negativ:: One of the staff was always on his cell phone.
Pleasant Hill Inn ist mit dem Auto gerade mal 5 Minuten entfernt von: Waterworld California. Sie können im Innenpool schwimmen und sich auf Gratisleistungen wie WLAN und Parkplätze ohne Service freuen. Es wird ein im Preis inbegriffenes kontinentales Frühstück serviert. Die Zimmer sind mit praktischen Kühlschränken und Mikrowellen ausgestattet und bieten darüber hinaus Zimmerservice (bitte Zeiten beachten) und kostenloses Internet per Kabel.
Negativ:: This place was horrible charged me an extra day when i booked it to arrive at 1 am. first room we where given was trashed with the bed flipped up against the wall staff members where rude, and the room i was finally given was dusty and smelled rate negative stars if i could!!!
Positiv:: It was cheap
Negativ:: It was gross
Positiv:: The location was good, which made getting in and out fairly easy.
Negativ:: They gave us a room that impregnated everything we owned with that stale, musty stench of cigarette smoke and ash. At first we didn't think it would be that bad, and we didn't really have the time to waste complaining. But wow, we should have asked to change rooms! Then again, they never gave us a choice for smoking / non-smoking rooms. Also no outlets conveniently located. AND, we got no maid service for the 3 days we were there. They just dropped off new towels. So at the end of 3 days we had a pile of 9 scratchy towels.
Positiv:: Room was clean. Bathroom smelled of strong disinfectant. No mold. Carpet decent. Shower was clean. Check in and check out were fast and easy.
Negativ:: No electrical outlets at all on bed side of wall. We had to go by an extension cold to plug in sleep apnea machine. Small old tube TV and older decor.
Negativ:: Kein kostenloses WLAN
Negativ:: Dieses Hotel war schrecklich. Sie berechneten mir ein extra Tag, als ich die Ankunft für 1 Uhr morgens buchte. Das erste Zimmer wir bekamen, war komplett durcheinander mit einem umgeworfenen Bett. Mitarbeiter waren unfreundlich und das Zimmer, das ich endgültig bekam war staubig und es roch. Ich würde negative Sterne vergeben, wenn ich könnte!
Dank der ausgezeichneten Lage in Concord ist dieses Hotel nur 5 km entfernt von: Waterworld California, Sun Valley Mall und California Grand Casino. Markham Regional Arboretum ist 4,2 km entfernt.
Negativ:: The room was dirty and dank and completely run-down. I asked the front desk for coffee and a coffee pot, and she said she could give me the coffee pot but they were out of coffee. (Funny, huh?) There was no breakfast offered -- even Motel 6 has packaged bear claws and coffee in the morning. This was a terrible value for the money. I would never stay here again.
Negativ:: It smelled like a bowling ally, there was lots of hair all over the bathroom, things were broken everywhere. It just needs to be tore down and rebuilt.
Negativ:: This place was disgusting. The staff not friendly or helpful. I would recommend it to anyone regardless of circumstances.
Positiv:: The pros-the night staff was courteous, except (Andre) who was less equipped to manage his position. The site manager was also accommodating to the situation at hand.
Negativ:: The lacking or delay in systems, that caused me to be turned away from checking in at a acceptable hour. As well as the custodial employees that should at the mimimum be able to respect the do not disturb sigh clearly posted outside our room.
Negativ:: My room stunk of stale cigarettes. I tried changing rooms and the next room smelled worse. Avoid this dump like the plague.
Negativ:: Dieses Hotel war ekelhaft. Das Personal war nicht freundlich oder hilfsbereit. Ich kann es jedem empfehlen ungeachtet der Umstände.
Extended Stay America Pleasant Hill - Buskirk Avenue ist mit dem Auto nur 10 Minuten entfernt von: Waterworld California. Zu den Gratisleistungen gehören WLAN und Parkplätze ohne Service freuen. Die Zimmer bieten praktische Annehmlichkeiten wie große Kühlschränke/Gefrierfächer, Kühlschränke und Mikrowellen.
Positiv:: The location on the highway was good and convenient for traveling through. And the price was good for the area. The room was very nicely kept and clean. The outdoor pool was open, though not heated, so was cool, but acceptable for the time of year. The flat screen tv worked well, as did the HBO channels. The king bed was comfortable.
Negativ:: The shower head put out a very firm spray which was uncomfortable to use for very long. The air conditioning unit worked well, but didn't have a setting for cooling with the fan on continuously. The unit cycles on and off as cooling is needed, and it was quiet; we like the ones that the fan stays on for background noise. There were no tissues in the room. We requested them at the office, and the attendant said he would bring some to the room, which he never did. Maybe they don't supply them anymore. We could hear the tv from the adjoining room, but it was quiet after 10 pm so didn't bother us.
Negativ:: Great value, location, and convenience. Friendly staff
Negativ:: Wifi didn't work and they didn't inform me before I checked in that the pool was under construction.
Negativ:: Super Preis-Leistungs -Verhältnis, die Lage und Bequemlichkeit. Freundliches Personal
Americas Best Value Inn ist nur 10 Autominuten entfernt von: Waterworld California. Sie können sich auf Gratisleistungen wie WLAN und Parkplätze ohne Service freuen. Es wird ein im Preis inbegriffenes kontinentales Frühstück serviert.