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Das Zimmer war sauber und das Personal war sehr hilfsbereit Alles war ok
sauber Zimmer,gutes Bett, Das permanente Hundegebell aus dem Nachbarzimmer, leider kein Fön im Zimmer, gerade im Herbst & Winter -Internet funkt nicht,weil Server veraltet
Very friendly staff, great location, and excellent value. I will definitely be back! the bed made me roll to the middle, but was still comfy
Not much, wife enjoyed her massage. Beds too small, advertised pool is actually an exercise pool in the basement 15x8 in size. Very small bar that is understaffed. Gaming center has small pool table and board games that are incomplete. Very overated overall.
Staff, was great. Louis is the star of the whole hotel. Ceiling leaked. We had to move to different room. AC was weak and noisy. Room wasn't very c;ean.
Everything was great! From the moment I checked in, I had a great experience! From Will and Zach at the Marco Polo, to the comfortable room. I would stay here again and again! Great job to management for properly training the staff. Nothing!
The rooms were very nice, bar & restaurant were awesome. Fridge, microwave & options for beverages were good. The location was perfect for our girls night sleepover. The front desk clerk was rude & didn't explain any charges. Unfortunately they had to come and change the bed sheets because it looked as the though the weren't changed from the previous guests. The cleaning staff responded quickly and they were very apologetic.
The staff and service were outstanding! They seemed to genuinely care how you were doing.
Comfortable and luxurious room with exert ammenity. Immaculately clean in every way with a supportive comfortable mattress, premium linens and fluffy pillows. I would recommend this hotel in a heartbeat. The pool is too small.
large, comfortable room, nice amenities. clean. easy access to shopping, university, restaurants. We weren't there long enough to take advantage of the spa or game room.
The location suited our needs quite well. Most staff members were courteous and helpful. The fact that there was no complimentary breakfast was a disappoint considering the price per night and the large buffet put out in the morning. I'm still not clear as to who is entitled to it and the answer I got at the front desk was vague at best.
This guest did not leave comments about this hotel.
The hotel was great. However, the king suite did not not seem to have a king bed. It seemed to be a queen bed.
This guest did not leave comments about this hotel.
It was very centrally located to everything, which may it very easy to find (coming from the Jersey Shore). We had an excellent dinner at Baci (?) restaurant. And could easily get to the Scottish Festival at Old Westbury Gardens. It was impossible to adjust the temperature (as it was designed).
cyber room and complimentry coffee and fruit in the mornings yes just wish they had a shuttle service to jfk so i wouldnt have to drive so much in new york cause im not used to the traffic but smart enough to buy the added insurance to my rental car..
The front desk was extremely helpful. The waiter was great also
Overall-everything! The location was extremely close to where we needed to be. The room was very clean and well maintained. Even though the dining area was being remodeled and they served breakfast in a meeting room, the service and food was excellent. N/A
Staff was truly excellent. Bed was a little too firm for me.
The hotel is surrounded by many shopping stores and easy to get to. My only issue with the hotel is the pool is very small. The hotel was great and in a great location.
Location, location, location. Located just off Old Country Road in Westbury, it's in the heart of the Carle Place/Westbury area, easy to get to from highways or streets and close to nearby Nassau Coliseum, Eisenhower Park and other area attractions. Breakfast isn't included and it's too expensive. For $14.95 per person, one can go to any of the many local diners and get a wider array of breakfast offerings as well as larger portions.
The rooms were very clean. No
The hotel is new so it has that going for it. The rooms are decent sized and the beds are comfortable. This was our 4th or 5th time staying at this location. I checked in through the app which may have been a good thing in this occasion. When we arrived there was no one at the front desk!
The staff were extremely kind and since we were there as newlyweds We were given a copy of our new name signed for the first time as A keepsake....the mattress was very comfortable ....wish we could've Slept longer but we had to catch an early flight to our honeymoon Destination. ....definitely a night to remember.
In a really nice area, absolutely wonderful staff (best I've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants. Wish there were a sauna or steam-room.
Nice staff, cleanliness
Got a free upgrade Nothing
Lage. Das Personal war nicht sehr aufmerksam, nicht sehr sauber.
Günstige Lage Die Teppiche waren dreckig und die Zimmerwand und überkrustet Steckdosen waren dreckig ... im Laufe des Abends draußen laut Stimmen aus und das angrenzende Zimmer ... wir haben aber nicht ausgepackt und reisten am nächsten Morgen ab! !!