|Abflug von||Berlin Tegel|
|Fluggesellschaften||Air France, KLM, British Airways, Eurowings, United Airlines, Iberia, Lufthansa, Finnair, SWISS, Air Canada, Brussels Airlines, Alitalia, Delta, TAP AIR PORTUGAL, Turkish Airlines, SAS, Aer Lingus, American Airlines, Austrian Airlines|
Positiv: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.
Positiv: Nette Besatzung, Kleiigjeit zum Essen und Trinken
Negativ: Sehr wenig Platz, wenig zum Essen
Positiv: Crew was very nice and the food was excellent.
Positiv: The crew was very gentile.
Negativ: No enterteinment on the plane.
Positiv: Flight was on time.
Negativ: Food could have been much better in comparison with other airlines.
Positiv: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Positiv: very attentive crew
Negativ: Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese.
Positiv: Unterhaltungsprogramm guter Service
Negativ: schon besser im Flieger gegessen
Positiv: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Negativ: There were several flight delays and gates were changes a few times.
Positiv: pünktlicher Flug Sehr nettes Personal Gute Verpflegung
Positiv: Boeing 777 seating is comfortable, other is not so much.
Positiv: Yea the crew members were very polite and nice
Negativ: There was no charging point in the plane in my returning flight so that was a bit disappointing
Positiv: Yes they were so amazing
Negativ: Boarding procedures need to be improved upon
Negativ: I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable.
Positiv: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.
Positiv: Very speedily boarding, crew dealt with a passenger with a large bag well.
Negativ: Chair didn’t lean back, unclear that water wasn’t free
Positiv: Boarded and departed gate on time. Efficient.
Negativ: Not the friendliest.
Positiv: Das Einzige was an Eurowings gefallen kann ist der Preis im Vergleich mit Swiss. Es ist eine Billigairline auf Niveau Easy Jet und Ryanair.
Negativ: Verspaetung, Beinfreiheit. Am Schlimmsten aber finde ich, dass sogar den Senatormitglieder der Zugang zur Staralliance Lounge verwehrt wird. Was soll das?????
Positiv: Not much really except Wi-fi which is pricey though.
Negativ: Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.
Positiv: Entertainment and flight in general.
Negativ: The seats suck!!! Very little comfort
Positiv: I was able to find a space for my luggage in the overhead compartment
Negativ: Seat outlets didn’t work. Flight attendant on the PA didn’t know what city we were flying to. Poor communication regarding reason for flight delay Flight attendant making snarking comments about if we get to their seats we do if we don’t we don’t.
Negativ: More leg room
Positiv: Screens provided. Power outlets at seats.
Positiv: The crew was good.
Negativ: The seats are not confortable at all.
Positiv: Volar con Iberia es sencillo y particularmente buena atención.
Negativ: Pedí que me manden la factura del vuelo y no me a llegado nunca.
Positiv: Very attentive crew
Negativ: No complaints
Positiv: Mucha organización en el vuelvo y muy buena atención por parte del equipo.
Positiv: There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight
Negativ: Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later
Negativ: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???
Positiv: Great staff and food
Negativ: Comfort was not great and no entertainment options whatsoever
Positiv: What more can you expect for economy travel?
Negativ: Cramped seats
Positiv: Pünktlich, kurzer Transit in HEL
Positiv: The crew was helpful and polite, food was good
Negativ: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Negativ: 2 hr delay
Positiv: Clean less of the plane
Negativ: Entertainment system did not work at all
Positiv: clean planes, timely service, nice flight attendants
Negativ: no power outlets narrow selection of juices/water on the plane
Positiv: The crew were very friendly.
Positiv: Service on Swiss Air is great!
Negativ: No TSA checkin at Newark.
Positiv: We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced.
Negativ: I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone.
Negativ: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.
Negativ: Crew was excellent Seats very short on leg room and hard cushions
Positiv: Good service good flight fair food and nice seat.
Negativ: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.
Positiv: The ✈️ and timing
Negativ: Amounts of food is ridiculously little for someone who gets hungry fast
Negativ: Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund.
Positiv: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.
Negativ: Ran out of half the food options halfway down the plane.
Positiv: Crew was friendly
Negativ: Not as nice as the flight to and from Honolulu
Positiv: So so
Negativ: But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.
Negativ: 25 min late too much announcements during night flight, especially about duty free items and prices...
Positiv: Made up tons of time en route.
Negativ: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
Positiv: The chairs were comfortable the staff was very attentive and nice
Negativ: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Positiv: Attentive helpful and cheerful staff: on time
Positiv: Pleasant normal flight.
Negativ: In-flight announcement was very very quick and hard to understand.
Positiv: All was well but missed my bag and one opened
Negativ: Missed my baggage and one was opened and wrapping removed
Positiv: Nice entertainment, good food and staff
Negativ: Arms rest pretty smalls
Negativ: Alitalia is the worst airline company
Negativ: Change of gate at BCN with no notification
Positiv: Crew was good.
Negativ: N/A. No food was served due to turbulence which is uncontrollable.
Positiv: The movies
Positiv: Boarding time, and timely departure
Positiv: Boarding process was smooth.
Negativ: In flight service was disappointing.
Negativ: Don't call it "food." the meals were terrible. Also stop creating so much single use plastic.
Positiv: I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me.
Negativ: TAP's stupid rules against my destination. Not faire!
Positiv: very pleasant all cruise, and food very delicious
Positiv: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.
Negativ: I like Kayak. But am very concerned about booking through in the future with this treatment.
Positiv: the crew was very helpful and friendly
Negativ: The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight.
Positiv: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.
Negativ: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane
Positiv: Every thing amazing
Negativ: This trip really excellent Thank you Turkish Airlines
Positiv: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.
Negativ: our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected.
Positiv: Departing on time
Positiv: Friendliest Turkish crew I’ve had.
Negativ: Inflight movie selection is fairly dated.
Positiv: The crew was amazing and service was very professional.
Negativ: Lower prices!
Positiv: Excellent short flight
Negativ: Did not eat
Positiv: Everything was pleasant as expected except for one thing, mentioned below.
Negativ: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.
Positiv: The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door.
Positiv: Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything.
Positiv: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.
Negativ: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.
Positiv: Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride.
Negativ: Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!
Negativ: Food and limited movie selections
Positiv: On time
Negativ: Nothing really
Negativ: 2 hour delay on an hour flight
Positiv: seats were uncomfortable and why dont the armrests go fully up? it made sleeping difficult
Positiv: Crew was very nice and accommodating
Negativ: Seat was uncomfortable but then again it was coach, not first or second class. Back hurt during flight and may consider paying to upgrade next time. Also not given a lot of space/ leg room.
Positiv: Another customer allowed me to sit in the aisle seat rather than the assigned middle seat. That was much appreciated. And I enjoyed an movie during the flight. I like being able to choose what I want to watch and stream it on my own device.
Negativ: It was really cold on the airplane. I kept my jacket on for the entire flight. I’m typically warm natured, so it was unusually cold.
Positiv: The crew was wonderful.
Negativ: Food was passable. Confort was just OK for a 9h flight.
Positiv: The crew was great, efficient and professional.
Negativ: My tv was broken and only played maximum volume.
Negativ: The crew seemed angry
Positiv: Nothing at all.
Negativ: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.
Positiv: nicht viel
Negativ: laut , eng , klein , unpünktlich
Positiv: Efficient timely.
Negativ: The crew dropped the bottle to the head of my son.
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