Finde günstige Flüge nach Chesapeake

Positiv: "The crew were friendly."
Negativ: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Positiv: "The crew was pleasant and attentive"
Negativ: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Negativ: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Negativ: "Staff"

Positiv: "Legroom, lovely staff and all round good flight"

Positiv: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."

Positiv: "Food and entertainment was excellent"
Negativ: "Staff seemed a bit stressed and busy but very efficient"

Negativ: "You charged me for a checked bag. This wasn't made clear when I booked the flight."

Positiv: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Negativ: "I have nothing but praise."

Negativ: "For oversea traveling, food could and should be better. For our flight from AKL to BNE, we had to pay for our soft drink!!!"

Negativ: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Positiv: "Nothing really!"
Negativ: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."

Positiv: "The crew were very friendly and attentive through out flight."

Negativ: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."

Negativ: "given milk yoghurt with VGML breakfast"

Positiv: "Efficient, friendly, on-time!"

Positiv: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Negativ: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Positiv: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."

Positiv: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Negativ: "Refund of the whole flight."

Positiv: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Positiv: "We paid extra for more legroom and it was totally worth it."
Negativ: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Positiv: "The flight was on time."
Negativ: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Positiv: "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Negativ: "Back to Air France next time!"

Positiv: "Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin."

Positiv: "The enforcement of the quiet time to sleep on the flight. The excellent meals. The quality of the entertainment system."

Positiv: "1st class, what's not to like?"

Negativ: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Positiv: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Negativ: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Negativ: "Everyone was delightful during the entire flight."

Positiv: "Nothing"
Negativ: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"

Positiv: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Negativ: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."

Negativ: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"

Negativ: "It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired."

Positiv: "Easy check in and boarding."
Negativ: "Uncomfortable seats and poor food."

Positiv: "Everything except the plane itself"
Negativ: "Plane cramped"

Positiv: "Al comprar el ticket no se aclaraba que a pesar de ser un vuelo internacional se debia pagar por las valijas. Venia de hacer 5 vuelos internos por Australia y en todos los casos tanto Jet como Quantas aclaraban que se debia pagar por el adicional!!!"

Negativ: "the seats are not as comfortable as those on new planes"

Negativ: "The cabin was extremely dirty, the food was awful."

Positiv: "Entertainment system is great"
Negativ: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."

Positiv: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Negativ: "A bit better options with movies and music in the entertainment department."

Positiv: "There was no food or entertainment, but for such a short flight that's fine"
Negativ: "It's so confusing when they list Virgin and Delta interchangeably, when you're not exactly sure which you're going to get. And in my experience, there is a huge difference between the two, so I prefer to know exactly which airline will be servicing me. Just be more clear in listing on flight info. This was not a Virgin flight, it was a Delta one."

Positiv: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Negativ: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Positiv: "Great Service, comfortable seats, good choice of movies"
Negativ: "Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights"

Positiv: "That I arrived safely; )"
Negativ: "So little space"

Positiv: "The service was really excellent"
Negativ: "The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable."

Positiv: "It was a new Boeing 787 aircraft. Comfortable seats, good food, nice crew. Flight on time."
Negativ: "Entertainment options could be better with move movie titles."

Positiv: "The staff at the desk at the airport as well as the crew on board were very gracious and helpful. Excellent job, atmosphere very friendly in the skies with a great and nice crew. It was my first time flying with VIrgin Atlantic and not my last time definitely. Thank you so much for making it such a pleasant experience for me."
Negativ: "Everything, in other words an excellent organization, company. Great job to you all !"

Positiv: "I thought the flight attendants were great. I was especially impressed with Thomas who was very nice, positive, and overall enjoyable."

Positiv: "Upper class on an A346. Very nice, excellent service. Didn't eat dinner, but got some sleep instead. Recommended."
Negativ: "Temp in cabin was warm, especially in the center aisles."

Positiv: "Nothing to complain about."

Positiv: "The organization, the shortening of the flight time."
Negativ: "At the Orlando airport, the LACK OF SEATING BY the gate!"

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Negativ: "No complaints!"

Positiv: "But the crew were awesome!"
Negativ: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."

Positiv: "Helpful attendants and speedy boarding."

Positiv: "Boarding reasonably quickly; able to find overhead storage for my roll-on even in Zone 3; departed on time and arrived a little early."
Negativ: "Very tightly packed; minimal comfort for the flight. MD-88 not as comfortable as the Airbus from Chi to Atl."

Positiv: "Length of flight was good, one of the flight attendants was very nice"
Negativ: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."

Positiv: "everything, thank you."

Negativ: "The fact that we wait on the tarmac for an extended period of time before we were informed that we had too much fuel so we had to burn off fuel before we could take off."

Positiv: "The plane was new and comfortable, the flight attendants were friendly and wonderful and the meal was pretty good but the abundance of snacks and drinks made a 9-hour flight very tolerable. I'd definitely fly Delta to Italy again."

Negativ: "Flight attendants were very rude! I also it would have been nice to be told the wifi wasn't working!"

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Negativ: "Because I refused to pay extra money after booking my family of three on your flight, you separated us into middle seats scattered in the back of the airplane. I believe this is evil underhanded extortion after you had already published price and I had agreed by clicking to buy the ticket."

Positiv: "Entertainment"
Negativ: "Food and Crew"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Negativ: "Only served water for beverage service. Departing gate was changed, and I almost missed flight, as previous delta plane lands in separate terminal"

Positiv: "It was a really good experience. The crew was kind, friendly and happy. The entertainment was amazing. It was my first time in Delta but no the last one."

Negativ: "Flight was an hour late getting into Raleigh, so an hour late leaving Raleigh for MSP. That gave barely enough time to hurry straight to the gate for the MSP to MSO flight."

Positiv: "Excellent, as expected from Delta"

Positiv: "That the flight ran on time"
Negativ: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."

Positiv: "Crew was friendly, flight was smooth. Gate agent was excellent"

Positiv: "Same as above"

Positiv: "All of your employees that I encountered were professional and courteous"

Positiv: "Actually arriving a bit early and clear communication from crew."
Negativ: "Lack of snack choice. Biscoff Cookies or nothing :("

"Please know that even in long flights you will be very hungry! There is no real food served. A “flight fuel” box is offered for $10 but it is nothing of substance. And don’t expect to eat in the airport before your connecting flight because you will likely be sitting on on the tarmac waiting to park and get off the plane for the time you had available to grab food as Delta can’t seem to get their flights coordinated to get you there on time!"

"Don’t give me a chair that can’t lean back. I got one in both legs of my flight. And I know I did not select those seats."

Positiv: "Boarding was simple."
Negativ: "Seat was trash."

Negativ: "The entertainment system was not working, and the charging stations weren’t working either."

Positiv: "Helpful and attentive crew"

Negativ: "Seat power charger didn’t work"

Positiv: "the crew was friendly and courteous"
Negativ: "Boarding process was cumbersome. Look at the Southwest model."

Negativ: "The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time."

Positiv: "Crew was nice"
Negativ: "Free food"

Negativ: "If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight."

Positiv: "Yes, the crew was helpful and patient. The food and drinks were good."
Negativ: "Clarity in the PA system could be better. Too much background noise."

Positiv: "Very smooth flight. On time take off and landing. Excellent in flight entertainment. Great crew."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Negativ: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Positiv: "Everything was amazing"

Positiv: "Delta does an overall nice job."
Negativ: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Positiv: "Empty seats direct into Indy."
Negativ: "Rough landing."

Positiv: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Negativ: "N/A"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "The flight crew was very competent and welcoming."
Negativ: "The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class."

Negativ: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Positiv: "Staff were very friendly."

Negativ: "It was delayed an LH didn't allow enough to allow me to catch my connecting flight"

Positiv: "Nothing"
Negativ: "I was never notified that there was no 1:45pm flight. Had I not gotten to the airport early I would not have made the flight to Chicago.at 12:25pm. I was originally scheduled to to to Munich but the flight was to Frankfurt. The plane arrived early so I had to make different plans for someone to pick me up Very disappointed in lack of communication"

Positiv: "What is not to like? I was pleasantly surprised by the Munich airport ground crew and it didn’t stop there! We boarded promptly and efficiently. Once on the plane, service was excellent and the food and drink options were delicious! The entertainment selections were intriguing and engaging. At the end of the flight, we cleared the plane quickly and we’re given adequate directions to customs. It was a great experience."
Negativ: "Nothing, the experience exceeded all expectations."

Positiv: "Flugpersonal aufmerksam und sehr nett. Etwas warten aufgrund RDS aber ok"

Negativ: "Verspätung, relativ unruhiger Flug durch Turbulenzen"

Positiv: "Nettes Personal, Flieger wirkte sehr neu."
Negativ: "Sitze außergewöhnlich eng, Filmangebot zwar umfangreich aber fast nur aus Filmen bestehend, die keiner sehen will - außer vielleicht Freunde des koreanischen Kinos. Touchscreen nervend, weil er nicht zuverlässig auf Berührung reagiert, sondern macht, was er will. Es gibt einen USB-Anschluss, man kann damit aber nicht das Handy aufladen. Die Sitze hängen, wenn man sie verstellen will, die Armlehe am Gang lässt sich nicht hochklappen. Der Klapptisch ist wackelig und schief."

Negativ: "We flew economy so didn’t expect much, but these seats were VERY narrow. I usually will tuck my legs up on the seat to sleep. No way, this seat was simply hip width. No room to shift from side to side."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "The Lufthansa crew is always wonderful as always."
Negativ: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."

Positiv: "Der Flug war pünktlich und ist sogar vor seiner Zeit in München angekommen."
Negativ: "Die Landung war etwas hart und der Druckausgleich in der Kabinen war nicht optimal, sodass teilweise die Ohren im Landeanflug wehgetan haben"

Positiv: "Dreamliner ist ein neues Flugzeug"

Positiv: "It was one of the best flight experiences in my life. Flights on time and suitcases delivered immediately."

Negativ: "When I missed the flight in Brussels I had no options re: changing my ticket as there was no ticket sales counter at the airport. Had to go to the travel agent and book a flight on another carrier."

Positiv: "The cabin crew on our Munich to Denver leg was absolutely the best ever!"

Positiv: "Pünktlicher Abflug, ruhiger Flug, freundliches Boardpersonal"

Positiv: "Boarding was fast"
Negativ: "I had to pay extra because I didn't know that Lufthansa only allows one piece of luggage for international passengers, unlike most of their competition. Cost me $375 extra!!!"

Positiv: "Der Flug war sehr pünktlich. Boarding ging sehr schnell. Schon an der Security musste ich quasi gar nicht warten. I"
Negativ: "Auf Kurzflügen gibt es nur einen Snack und ein Getränk. Das ist aber ok. Für die kurze Flugzeit habe ich komfortabel gesessen"

Positiv: "Der Flug war leider verspätet, sonst lief alles gut ab."
Negativ: "-"

Positiv: "Great customer service!"
Negativ: "Sometimes temperature is too warm."

Positiv: "Landung in Frankfurt am Gate, keine Vorfeldposition"
Negativ: "20 min zu spät, sehr voll, nicht genügend Platz für On-Board Luggage"

Positiv: "Wonderful flight crew. Quiet, orderly. Food good, plenty drinks."
Negativ: "I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!"

Positiv: "Pünktlich und guter Service"

Positiv: "Lufthansa halt, immer gut, pünktlich, netter Service"
Negativ: "Nix 50 Zeichen, Euer Ernst?????????????????????????????????????"

Positiv: "Verspätet"
Negativ: "Essen dürftig"

Negativ: "LH Gatepersonal schickte uns zu Serviceschalter, doch der war bereits geschlossen...."

Positiv: "Alles war gut organisiert und hart reibungslos funktioniert."

Positiv: "Alles Top"
Negativ: "Gute Verpflegung !"

Positiv: "Das Personal war sehr net. Flug hat Verspätung gehabt."
Negativ: "Das Essen war übersichtlich aber Geschmack war ok. Getrenke waren ausreichend. Beinfreiheit war wenig."

Positiv: "Searing, comfort"
Negativ: "Priority bags do not come first."

Positiv: "sehr freundlcihes Flughafen und Board Personal; Keine Beschwerden."

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "crew very helpful and accommodating. served two meals and complimentary beverages including beer, wine, spirits"
Negativ: "movie selection limited"

Positiv: "Everything was great, the entertainment, comfortable and the staff was really kind"
Negativ: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"

Positiv: "all the flights were on time, the service was wonderfull"

Positiv: "Borden war angenehm und gut geregelt, Flug im allgemeinen gut gelaufen."
Negativ: "Unnötige Dutyfree Waren Meldungen mitten im Flug während des Schlafens völlig unnötig, Frühstück war sehr gehetzt und Filme waren außer zwei nur gegen 8 € Gebühr verfügbar."

Negativ: "None"

Positiv: "Everything was amazing Very pleased!"
Negativ: "Good choice entertainment but system is slow to respond and crashed on a few occasions"

Positiv: "Personal nett"
Negativ: "Über 30m verspätet .... sehr lange Laufwege und noch Bahn wegen Satellitenplatz ... dadurch 1h verloren"

Negativ: "Nothing"

Positiv: "Sehr nettes Personal."
Negativ: "Unterhaltungsprogramm bei einem 11h Flug sollte doch schon abwechslungsreicher gestaltet sein."

Negativ: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Positiv: "Everything but..."
Negativ: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Positiv: "everything from the boarding and check-in process to in flight comfort."

Positiv: "Bier und Wein machen es erträglich. Und es ist halt wie es ist."
Negativ: "Boarding mit Bussen nervt, Essen ist an der unteren Grenze."

Positiv: "Flight was grest"
Negativ: "Very relaxing and smooth flight"

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Die Bretzelchen sind eine Zumutung, aber Schön, dass man ein zweites Getränk und auch Wein bekommt."
Negativ: "Die halbe Stunde Verspätung, dafür komnnte LH nichts, aber die Ansage nach 5 min "die Vorbereitungen sind noch nicht abgeschlossen, wir werden gleich mit dem Boarding beginnen" war schlechter als gar nichts zu sagen!"

Positiv: "crew was nice and that we arrived safe"
Negativ: "super crowded flight with many crying children food was bad and not enough"

Negativ: "Please Endeavour to put the expiration date on the food served in the flight."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Negativ: "Nothing"

Positiv: "Very friendly and helpful personnel."

Positiv: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Positiv: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Negativ: "The food was okay, not that great."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Negativ: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Positiv: "Cabin crew very pleasant"
Negativ: "Lost our bags, little sympathy from staff"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Negativ: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Positiv: "Freundliches Personal!"

Positiv: "I really like the spaciousness, the plug ins and general service"
Negativ: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "They were awesome."

Positiv: "Free wee cake."
Negativ: "Nothing in particular."

Negativ: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "The cabin crew were fantastic and funny"
Negativ: "Tiny seats"

Positiv: "Nettes Personal!"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Negativ: "Food was not very good Tasteless and rubbery"

Positiv: "Plane service"
Negativ: "1h30min delay at airport"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Positiv: "In general, it was ok"
Negativ: "Yet again it was flight delay from KLM side."

Negativ: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"

Positiv: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Negativ: "Breakfast food wasn't very good."

Positiv: "The food was good, the service was excellent, and we had achance to sleep."
Negativ: "Nothing"

Positiv: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Negativ: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

Positiv: "The service is very good.Crew is very nice and flight on time."

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."

Positiv: "The fresh bread and cheese."
Negativ: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Positiv: "All was good we didn’t feel the time 9 hours passed easily"
Negativ: "Nothing special"

Positiv: "dsd personal war aufmerksam. eine flugbegleiterin wat sehr genervt."
Negativ: "das essen war .... Der Hunger hats reingetrieben."

Positiv: "Wenn man spät am Abend von einem Langstreckenflug nach Hause fliegt, erwartet man kein Showprogramm. Die Leistung der Crew war angemessen und professionell. Der Flug war deutlich früher in DUS, die Gepäckausgabe sehr schnell!"

Positiv: "Das Flugpersonal war durchaus freundlich, aber irgendwie nicht besonders engagiert. Es wurde ein Minimumprogramm abgespult. Was soll ich mit dem Brot, wenn das essen vorbei ist. Warum fragt man mich nach der Auswahl, wenn es nur 1 Option gibt (Lunch). Gerade von einer asiatischen Airline erwarte ich hier mehr, auch in 'Economy'. Die Sitze waren sehr eng."

Positiv: "Auf dem Langstreckenflug war das Personal sehr freundlich, machte aber einen wenig erfahrenen Eindruck. Die Sitze im Flugzeug waren sehr eng! Die Verpflegung muss man als mäßig bezeichnen, da bieten andere Gesellschaften mehr."

Positiv: "Von einem Zubringerflug erwartet man keine Besonderheiten, die gab es auch nicht. Nichts desto trotz war das Flugpersonal freundlich und hilfsbereit. Es gab eine Verspätung, die aber nicht weiter ins Gewicht fiel"

Positiv: "Punctual, not crowded."
Negativ: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Negativ: "das Essen war gut"

Positiv: "On time after latish start"
Negativ: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Positiv: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."
Negativ: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."

Positiv: "Das Flugpersonal war sehr freundlich."
Negativ: "Nicht's"

Positiv: "Short & easy flight"
Negativ: "All ok"

Positiv: "Seat comfort in business class Professional and friendly crew"
Negativ: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Positiv: "Sehr freundliches Personal."
Negativ: "Die Sitze waren zu eng beieinander. Wenig Platz im schulterbereich."

Positiv: "The hostesses were very kind and nice"

Negativ: "It was delayed"

Negativ: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Positiv: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Negativ: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Positiv: "On time departure and arrival"

Positiv: "Arrived on time"
Negativ: "Cattle car accommodations"

Positiv: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Negativ: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Positiv: "Flugpersonal war sehr nett und hervorragend."
Negativ: "Flug hatte 1std Verspätung"

Negativ: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Positiv: "Für ein kurztripp nach Paris alles super"

Positiv: "The food was good"
Negativ: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Positiv: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Negativ: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Positiv: "the staff was very friendly and offered a large selection of drinks"
Negativ: "The flight was delayed nearly one hour"

Positiv: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Negativ: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Positiv: "Alles war in Ordnung"

Positiv: "Das Flugpersonal war nett, das Essen war gut"
Negativ: "der Flug war nicht pünktlich: leider 70 Minuten Verspätung"

Positiv: "The food, the facilities, the seat, everything."

Positiv: "Croissants instead of pretzels was a nice change of snack"
Negativ: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Positiv: "Der Flug war pünktlich. Alles was ok."

Positiv: "The crew was friendly."
Negativ: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Positiv: "Alles soweit super gelaufen Check in, boarding, Abflug.... Verpflegung war richtig top Personal super gut gelaunt...."
Negativ: "Das Flugzeug war sowas von dermaßen kalt, das man auf jeden Fall, warme Sachen greifbar haben sollte, war aber auch der einzigste Minuspunkt"

Positiv: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Negativ: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Negativ: "Getränkeservice mäßig"

Negativ: "To many announcements on a overnight flight."

Positiv: "Alles war im Ordnung,die Crew sehr nett und zuvorkommend..gute Filme an Bord und ausreichend Platz zum Schlafen.Das war wirklich Business Class.."
Negativ: "Leider 2 Stunden Verspätung wegen technischer Mängel am Flugzeug.. Hier auch wieder kleine Sauberkeitsmängel..zum Beispiel an der Leselampe..die Toilettenanzahl zu wenig und die zweite wurde auch noch von den Economy Fluggästen benutzt,man bekam auch nicht genügend Getränke(Wasser),zwischendurch wurde nichts weiter angeboten.."

Positiv: "Der Flug dauerte nicht lange,das Checkin klappte gut und die Crew war auch zuvorkommend und nett."
Negativ: "Wir waren über den älteren Zustand der Flugzeuge enttäuscht.Die gesamte Innenausstattung war sehr unmodern und alt,teilweise sogar abgenutzt und schmutzig..für eine staatliche Gesellschaft hätten wir eher Lufthansa Standard erwartet..ausserdem war dieser Flug kein Business sondern Economy mit einem frei gelassenem Sitzplatz.."

Positiv: "Boarding and such was straightforward and easy"
Negativ: "Everything is uncomfortable"

Positiv: "We propelled through space and arrived safely at our destination. Big like! :)"
Negativ: "The vegan meal was a plate of dough. All bread. Other flights have given fruit, vegetables, vegan yogurt, etc. But that's a small complaint. The extra leg room seats at the exit aisles I was offered don't recline. (This wasn't true on the next flight). At 5 feet tall, given the option, I would pass up on the extra leg room and take a reclining seat. This is something that should be made very clear before the flight!"

Positiv: "Overbooked our flight and we had to wait for everyone to board until we were confirmed we could go"
Negativ: "Overbooking"

Negativ: "No in flight entertainment"

Positiv: "Excellent French style food. Full service provided."
Negativ: "Food serving is too small. Headphones should already be available before I arrive at my seat. Seat is comfortable, but not suitable for flight."

Positiv: "Seats were spacious with some recline. Obviously better than flying economy. Food the same as economy"
Negativ: "I thought the food could have been better"

Positiv: "Crew"
Negativ: "Headphone plug broken Chicken pankakes without chicken"